+2. Connect to SharePoint as a [Global Administrator or SharePoint Administrator](./sharepoint-admin-role.md) in Microsoft 365. To learn how, see [Getting started with SharePoint Online Management Shell](/powershell/sharepoint/sharepoint-online/connect-sharepoint-online).

+ `Get-SPOSiteRenameState -ParentOperationID <RenameJobID> -State Failed | Export-Csv -Path <Path>`

+ > To see the Site Collection Administrators link, you must be a site collection administrator, or a Global Administrator or SharePoint Administrator in your organization. This link is not displayed to site owners.

+If you're not sure your tenant has the site, contact your SharePoint administrator to verify that the SharePoint Success Site been provisioned and ask for the M365 learning pathways and SharePoint Success Site URLs. If you are the Global Administrator (formerly called the Tenant admin) and M365 learning pathways has not been provisioned, see the [provisioning guidance](./provision-sss.md#provision-the-sharepoint-success-site-1).

+- Global Administrators and SharePoint Administrators

+To increase visibility and engagement within your portal champions community, integrate the Yammer group hosting your community into the SharePoint Success Site using the [Yammer conversations web part](https://support.microsoft.com/office/use-a-yammer-web-part-in-sharepoint-online-a53cfa0c-3d09-42c8-a286-1038a81c59da).

+ > If you do not see **Site information** in the **Settings** panel, work with your SharePoint Administrator to get access.

+SharePoint Administrators can specify any number of organization news sites. For multi-geo tenants, organization news sites would have to be set up for each geo location. Each geo location could use the same central organization news site, and/or have its own unique site that shows organization news specific to that region.

+To enable and specify the site for organization news, a SharePoint Administrator must use the latest [SharePoint Online PowerShell commands](/powershell/module/sharepoint-online):

+[Overview of Viva Connections](/viva/connections/viva-connections-overview)

+If your authenticated guests need greater capability such as OneDrive storage or creating a Power Automate flow, you must assign them an appropriate license. To do this, sign in to the [Microsoft 365 admin center](https://admin.microsoft.com) as a Global Administrator, make sure the Preview is off, go to the **Active users** page, select the guest, click **More**, and then click **Edit product licenses**.

+To enable this feature and specify the site for organization news, a SharePoint Administrator must use the [SharePoint Online PowerShell commands](/powershell/module/sharepoint-online):

+There is no magic size for the governance team, but it should be small enough to make it easy to make decisions and representative enough to incorporate the ΓÇ£voice of the businessΓÇ¥ and IT. When you have specific topics to review that extend beyond the expertise of the team, you can bring in outside members (such as legal or records management) to ensure that your decisions are aligned with organizational constraints.

+The vision statement describes, at a high level, what you want to achieve with your intranet - essentially how the solution delivers value to the organization and to each individual employee. Use the intranet vision statement to guide your governance plan. Be sure that the vision is clear because the degree of formality and the depth to which you need to document the governance plan should align with the outcomes you want to achieve.

+For example, consider the topic of site ownership. A policy might state, ΓÇ£All SharePoint sites will have a primary and secondary contact responsible for the site and its content.ΓÇ¥ A related guideline might state, ΓÇ£The site contact is listed in a web part in the lower left-hand corner of the site home page.ΓÇ¥ The guideline might become a policy for major functional sites but remain a guideline or recommendation for topic-specific microsites. Another example of a policy is whether people outside the organization can have access to the intranet as a whole or only to individual sites. The policy might have a default value of no external access but there could be a process that allows for exceptions to allow specific partner users to have access to some intranet sites.

+- [External sharing](./external-sharing-overview.md) ΓÇô can people outside the organization access intranet sites?

+- Organizational policies and guidelines for intranet site names, file names, [Microsoft 365 group names](/microsoft-365/admin/create-groups/groups-naming-policy), etc.

+In addition to providing a process to provision new sites, you will also want to think about a process to provision new [hubs](./planning-hub-sites.md) and associated hubs. Hubs must be provisioned by the Global Administrator or SharePoint Administrator so you will need to think about how you will plan and govern the creation of new hubs.

+When an intranet site is no longer needed, there may be cases where your records management process prohibits deletion of the site and/or content. Another key governance decision is planning how you will delete or decommission intranet sites in the context of both legal holds and records management requirements. Learn more about [Microsoft Purview compliance documentation](/microsoft-365/compliance), including [records management](/microsoft-365/compliance/records-management) and [eDiscovery (Premium)](/microsoft-365/compliance/overview-ediscovery-20).

+It is helpful to provide a dedicated site where Site Owners and other intranet users can find training and governance information. You can create your own ΓÇ£user resource centerΓÇ¥ as described earlier or leverage a third-party or Microsoft-provided training environment. To ensure that your training content is always current, you can link to content at MicrosoftΓÇÖs training platforms such as support.office.com and docs.microsoft.com. You can also embed the support.office.com training into your own environment by deploying [Microsoft 365 Learning Pathways](/office365/customlearning/) in your tenant and adapting the content to include your governance policies and guidelines.

+[How to think about your modern intranet](./trad-vs-modern-intranet.md)

+- **IT pros and admins**ΓÇöOne or more IT and SharePoint Administrators who will be responsible for managing the backend configuration and implementation for your organization's intranet.

+As a Global Administrator or SharePoint Administrator for your organization, you have a couple of options for managing SharePoint sites and settings:

+**Assign the SharePoint Administrator role**. Users assigned this role will have access to the <a href="https://go.microsoft.com/fwlink/?linkid=2185219" target="_blank">SharePoint admin center</a> and can change organization-level SharePoint and OneDrive settings, create and delete sites, and change site owners and other site settings. [Learn more about the SharePoint Administrator role](./sharepoint-admin-role.md).

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can improve search results in the classic search experience by creating and managing query rules. Query rules help searches respond to the intent of users.

+A Global Administrator or SharePoint Administrator can manage result sources for all site collections and sites in the tenant. A site collection administrator or a site owner can manage result sources for a site collection or a site, respectively.

+As a Global Administrator or SharePoint Administrator, you can also create your own search pages and add them to the Enterprise Search Center as search verticals, see [Add a search vertical to the Search Navigation Web Part](search-navigation-web-part.md#add-a-search-vertical-to-the-search-navigation-web-part).

+The Term Store management tool provides a tree control that you can use to perform most tasks. Your user role for this tool determines the tasks that you can perform. To work on global terms in the Term Store management tool, you must be a Global Administrator or SharePoint Administrator in Microsoft 365, or a Term Store Administrator in SharePoint. To work on terms for a site, you can be a designated Group Manager or Contributor for term sets.

+The SharePoint Administrator must specify which users can connect other sites to the hub. This is done in the <a href="https://go.microsoft.com/fwlink/?linkid=2185219" target="_blank">SharePoint admin center</a> and cannot be changed by site owners.

+5. Connect to SharePoint as a [Global Administrator or SharePoint Administrator](./sharepoint-admin-role.md) in Microsoft 365. To learn how, see [Getting started with SharePoint Online Management Shell](/powershell/sharepoint/sharepoint-online/connect-sharepoint-online).

+As a Global Administrator or SharePoint Administrator, you can specify how search should behave for a classic site collection or a site. The shared Search Box at the top of most classic pages uses these search settings. Any settings you specify on site collection level applies to all sites within that site collection, unless you specify other settings for the site.

+Answer: The Global Administrator (formerly called the Tenant admin) are required.

+Answer: The Global Administrator (formerly called the Tenant admin) or Site owner permissions.

+|**Created by** <br/> |**Site owner** (unless this has been disabled in your organization) or **admin**. <br/> |**Site owner** (unless this has been disabled in your organization) <br/> |**Global Administrator** or **SharePoint Administrator** in Microsoft 365 <br/> |

+Hub sites provide two primary organizational experiences that you should think about as part of the hub planning process. Though creating a hub site must be done by the Global Administrator or SharePoint Administrator in Microsoft 365, planning, managing, and organizing the hub site is the responsibility of the hub site owner. The organizing concepts for hubs are:

+A site becomes part of a hub family by [Associating a SharePoint site with a hub site](https://support.office.com/article/ae0009fd-af04-4d3d-917d-88edb43efc05). When creating a hub site, SharePoint Administrators can [allow only certain site owners to associate sites with the hub](create-hub-site.md).

+After a SharePoint Administrator gives a site owner permission to associate their sites with a hub site, the site owner can then choose to associate the sites with the hub. When they do, the site inherits the hub site theme and shared navigation. Content from their site will roll up to the hub site in web parts where the source is "all sites in the hub," and the site will be included in the hub site search scope.

+> You need to be a site owner to customize and share the NEO sites. Work with your SharePoint Administrator if you don't already have access.

+> If you are unable to add visitors (external users, also referred to as guests) to the pre-boarding site, work with your SharePoint Administrator to [turn on external sharing for a SharePoint site](./change-external-sharing-site.md).

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can change how the Refinement Web Part is set up. You can:

+One of the most important things you can do to safeguard your data is to require two-factor authentication for your identities in Microsoft 365. This prevents credentials from being used without a second factor and mitigates the impact of compromised passwords. The second factor can be made through a phone call, text message, or app. When you roll out two-factor authentication, start with your Global Administrators, and then other admins and site collection admins. For info about how to do this, see [Set up multi-factor authentication for Microsoft 365 users](/office365/admin/security-and-compliance/set-up-multi-factor-authentication).

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can change settings in the Search Box Web Part. You can:

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can turn off or on query suggestions or edit the different settings for query suggestions. Query suggestions are turned on by default.

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can change how the Search Navigation Web Part is set up by specifying a different Web Part to get the results from, change how many links to show, and change the appearance and layout of the Web Part. You make these changes by editing the properties in the Web Part tool pane.

+As a Global Administrator or SharePoint Administrator in Microsoft 365, you can create a new search vertical page and add it to the Search Navigation Web Part. When you create a new page, we recommend that you copy one of the existing search vertical pages ΓÇö for example, **results.aspx**, and then modify the copy to create a new page.

+- Setting this policy requires Microsoft 365 Global Administrator permissions.