Service | Microsoft Docs article | Related commit history on GitHub | Change details |
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SharePoint | Disable Contact Support Send Feedback | https://github.com/MicrosoftDocs/OfficeDocs-SharePoint/commits/public/SharePoint/SharePointOnline/disable-contact-support-send-feedback.md | description: "This article describes how global and SharePoint admins in Microso # Prevent users from contacting Microsoft directly +> [!NOTE] +> The ability of OneDrive users to contact Microsoft directly in the form of support tickets will be disabled before end of calendar year 2022. </br> +Users can still send feedback as usual, but will need to contact an administrator for any issues that need deeper troubleshooting.</br> +This applies to the OneDrive app on Windows, Mac, iOS, and Android devices. </br> +> For Windows and Mac: ΓÇÿContact supportΓÇÖ will be disabled in future updates and for existing or old versions it will not work as expected. </br> +> For Android: ΓÇÿReport a ProblemΓÇÖ will create a feedback item instead of a support ticket.</br> +> For iOS: ΓÇÿAsk for helpΓÇÖ will be disabled in future updates and for existing or old versions it will not work as expected. ΓÇÿReport a ProblemΓÇÖ will create a feedback item instead of a support ticket. + The OneDrive sync app (OneDrive.exe) allows users to contact Microsoft directly from within the app. Users can: - Create a support ticket by selecting **Get help** and then selecting the **Contact support** link in the help pane. |
SharePoint | Introduction | https://github.com/MicrosoftDocs/OfficeDocs-SharePoint/commits/public/SharePoint/SharePointOnline/introduction.md | description: "Learn about SharePoint and OneDrive in Microsoft 365, which are cl # Introduction to SharePoint and OneDrive in Microsoft 365 -SharePoint and OneDrive in Microsoft 365 are cloud-based services that helps organizations share and manage content, knowledge, and applications to: +SharePoint and OneDrive in Microsoft 365 are cloud-based services that help organizations share and manage content, knowledge, and applications to: - Empower teamwork - Quickly find information Administrators are often called upon to teach others in the organization how to |Get a list of training resources for your users|[Training and change management for rolling out SharePoint and OneDrive](training-change-management.md)| |Set up a customizable training portal with Microsoft training content for your organization|[Microsoft 365 learning pathways](/office365/customlearning/)| |Show your users the basics of SharePoint|[SharePoint help & learning](https://support.office.com/sharepoint)|-|Show your users the basics of OneDrive|[OneDrove help & learning](https://support.office.com/onedrive)| +|Show your users the basics of OneDrive|[OneDrive help & learning](https://support.office.com/onedrive)| ## Customization |