-As the admin of a Microsoft 365 organization, there are several policies to help you manage the feedback collection and the customer engagement experience of your users when using Microsoft 365 applications. You can create and use existing Microsoft Entra groups in your organization for each of these policies. With these policies, you can control how different departments in your organization can send feedback to Microsoft. Microsoft reviews all feedback submitted by customers and uses this feedback to improve the product experiences for users, including by improving the quality of AI-generated responses and troubleshooting product issues. Keeping the feedback experiences turned **On** allows you to see what your users are saying about the Microsoft products they're using. The feedback we collect from your users is available in the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>.

-The table below represents which apps and services are currently connected to the feedback policies shown in the feedback policies table below. See below the table for screenshot examples.

-[See here for some examples of in-product surveys and feedback.](/microsoft-365/admin/misc/feedback-user-control#in-product-surveys)

-## Before you begin

-Your devices must be on a minimum build number to use these policies. See the table below for more information.

-|**Build #**|**Win32**|**iOS**|**Android**|**Mac**|**Web**|

-|:--|:--|:--|:--|:--|:--|

-|In-product feedback|At least Version 2010|At least 2.42|At least 16.0.13328|At least 16.42|Publicly available|

-|In-product surveys|At least Version 2010|At least 2.42|At least 16.0.13426|At least 16.42|Pending rollout|

-|Metadata collection|At least Version 2010|At least 2.42|At least 16.0.13328|At least 16.42|Publicly available|

-|Customer engagement|At least Version 2010|At least 2.42|At least 16.0.13426|At least 16.42|Pending rollout|

-## Specific policies you can configure

-### Feedback policies

-|Allow users to include screenshots and attachments when they submit feedback to Microsoft|On|Allows users to choose relevant files, screen recordings and screenshots to help Microsoft better understand and troubleshoot their feedback.|

-|Allow users to include log files and content samples when feedback is submitted to Microsoft|On|Allows users to include Microsoft generated files such as additional log files and content samples when relevant to feedback they are submitting. Examples may include [Microsoft 365 Copilot](https://blogs.microsoft.com/blog/2023/03/16/introducing-microsoft-365-copilot-your-copilot-for-work/) prompt and response interactions.|

-### User experience examples

-> As of August 2024, this feature will turned back on for Enterprise users. For more details on the settings and controls for this feature see, [Conditional Access: Authentication flows (Preview)](/entra/identity/conditional-access/concept-authentication-flows).

-Your charges for Microsoft 365 Archive depend on your tenantΓÇÖs Standard storage quota. The following scenarios and diagram can help you compare charges based on excess storage.

-|**A** |Tenant hasn't archived any data and exceeds the Standard storage quota by 200 GB. |Purchase 200 GB of additional Standard storage packs. |

-|**B** |Tenant has archived the 200 GB of data that exceeded their Standard storage quota. |Pay at $0.05/GB/month for 200 GB of Archive storage. |

-|**C** |Tenant has archived more storage than exceeded their Standard storage quota. |Pay only for the 200 GB of Archived data that exceeds the Standard storage quota. |

-|**D** |Tenant has archived some, but not all, of the data that exceeds their Standard storage quota. |Purchase additional Standard storage packs and pay $0.05/GB/month for approximately 100 GB of Archived data. |

-|**E** |TenantΓÇÖs total data (Standard + Archive) is less than their Standard storage quota. |No additional costs. |

-

- Update-MgBetaOrganization -OrganizationId $organizationId -BodyParameter $params

-4. On the Syntex page, under **Document & image services**, select **Autofill columns**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, under **Sites where autofill columns can be used when it's turned on**, select **Edit**. On the **Where can autofill columns be used?** panel, change the setting from **All sites** to **Selected sites (up to 100)** or **No sites**. For selected sites, follow the instructions to select the sites or upload a CSV listing of the sites. You can then manage site access permissions for the sites you selected.

-4. On the Syntex page, under **Document & image services**, select **Content assembly**.

-5. On the **Content assembly** pane;, select **No sites**, and then select **Save**.

-4. On the Syntex page, under **Document & image services**, select **eSignature**.

-1. On the **Manage Microsoft Syntex** page, select **eSignature**.

-2. On the **eSignature** panel, under **SharePoint libraries where Syntex eSignature is turned on**, select **Select sites**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, select **No SharePoint libraries** or **Libraries in selected sites** and follow the instructions to either select the sites or upload a CSV listing a maximum of 100 sites. Be sure to add your content center site if you want it to be included. You can then manage site access permissions for the sites you selected.

-1. On the **Manage Microsoft Syntex** page, select **eSignature**.

-2. If SharePoint eSignature is turned on, there will be a **Turn off** button visible. To turn off SharePoint eSignature, select **Turn off**.

-1. On the **Manage Microsoft Syntex** page, select **eSignature**.

-2. On the **eSignature** panel, select **Add or remove other signature providers**.

-3. On the **Edit signature providers** panel, select the provider you want to add.

-Microsoft Entra B2B provides authentication and management of guests. External signers or recipients are considered as guests within your tenant. To be able to send requests to signers outside your organization, you need to enable [Microsoft Entra B2B integration for SharePoint and OneDrive](/sharepoint/sharepoint-azureb2b-integration). You would need to resend the eSignature request if a guest user is deleted from the tenant while a signature request is still ongoing. The guest user would no longer be able to access the request document or the final signed document. If you need to delete a guest user, make sure they are not a party to any ongoing request.

-Certain [conditional access](/entra/identity/conditional-access/overview) might determine whether external recipients (signers outside of your organization or Microsoft 365 tenant) will be able sign a document. Depending on the admin setup, external signers might not be able to access and read the document for signing. In some other cases, they might be able to access the document for signing, but the signing operation will be unsuccessful. One common way to resolve this is to add the **Microsoft eSignature Service** to the list of approved apps via the Microsoft Entra admin center.

-SharePoint eSignature lets a requester start a signature request from a PDF document that is saved in a SharePoint library for which eSignature has been enabled. After all required parties have signed, the SharePoint eSignature service saves a copy of the signed document to the folder of the original document (originating folder). The sender is notified in an email that includes a link to view the document and a separate link to the SharePoint folder where the signed document was saved.

-When a signature request is created for a document in SharePoint, the SharePoint eSignature service creates a working copy of the document. It's this working copy that is sent out to all recipients for signing, and it's how the sender can track the status of their requests. The working copy of the request is stored in a hidden document library in SharePoint. The signature will only be added to the working copy of the request document after all parties have signed; otherwise, it will appear as unsigned even if one of the parties has added their signature.

-At the end of the signing process when all required parties have signed, a copy of the signed document is automatically saved to SharePoint. The signed document is saved to a provider-specific folder of a special **Apps** folder in SharePoint. Every document library has a provider-specific folder where all documents signed by using that provider are saved. The signed document will be stored in the folder path < Document library > → Apps → Signed documents → < Provider >

-4. On the Syntex page, under **Document & image services**, select **Image tagging**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, select **No sites** or **Selected sites** and follow the instructions to either select the sites or upload a CSV listing a maximum of 100 sites. Be sure to add your content center site if you want it to be included. You can then manage site access permissions for the sites you selected.

-4. On the Syntex page, under **Document & image services**, select **Optical character recognition**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, select **No sites** or **Selected sites** and follow the instructions to either select the sites or upload a CSV listing a maximum of 100 sites. Be sure to add your content center site if you want it to be included. You can then manage site access permissions for the sites you selected.

-Follow these steps to limit which sites users can use create prebuilt models to process files.

-4. On the Syntex page, under **Document & image services**, select **Prebuilt document processing**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, under **Sites where models can be created**, select **Edit**. On the **Where can prebuilt models be used?** panel, select **No sites** or **Selected sites (up to 100)** and follow the instructions to either select the sites or upload a CSV file listing a maximum of 100 sites. You can then manage site access permissions for the sites you selected.

-When the prebuilt document processing service is turned off, prebuilt models will not run, and users will not be able to create or apply prebuilt models.

-1. On the **Manage Microsoft Syntex** page, select **Prebuilt document processing**.

-2. On the **Prebuilt document processing** page, under **Status**, turn the toggle to **Off**.

- 

- > For multi-geo environments, when the service is turned off, the service is off for all geos.

-By default, structured and default document processing is turned on for libraries in all SharePoint sites. Follow these steps to manage which SharePoint sites users can use to create custom models to process files.

-4. On the Syntex page, under **Document & image services**, select **Structured and freeform document processing**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, under **Sites where models can be created**, select **Edit**. On the **Where can prebuilt models be used?** panel, select **No sites** or **Selected sites (up to 100)** and follow the instructions to either select the sites or upload a CSV file listing a maximum of 100 sites. You can then manage site access permissions for the sites you selected.

-1. On the **Manage Microsoft Syntex** page, select **Structured and freeform document processing**.

-2. On the **Structured and freeform document processing** page, under **Status**, turn the toggle to **Off**.

- 

-If you have [AI Builder credits available](/power-platform/admin/capacity-add-on) to the environment, these credits will be used first. For both custom and default Power Platform environments, once the credits are exhausted, the processing transactions are charged to the meter.

-4. On the Syntex page, under **Document & image services**, select **Taxonomy tagging**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, select **No sites** or **Selected sites** and follow the instructions to either select the sites or upload a CSV listing a maximum of 100 sites. Be sure to add your content center site if you want it to be included. You can then manage site access permissions for the sites you selected.

-1. In the Microsoft 365 admin center, select <a href="https://go.microsoft.com/fwlink/p/?linkid=2171997" target="_blank">**Setup**</a>, and then select **Use content AI with Microsoft Syntex**.

-2. On the **Use content AI with Microsoft Syntex** page, select **Manage Microsoft Syntex**.

-3. On the **Microsoft Syntex** panel, select **Document translation**.

-4. On the **Document translation** panel:

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, under **Sites where document translation can be used when it's turned on**, select **Edit**. On the **Where can document translation be used?** panel, change the setting from **All sites** to **Selected sites (up to 100)** or **No sites**. For selected sites, follow the instructions to select the sites or upload a CSV listing of the sites. You can then manage site access permissions for the sites you selected.

-By default, unstructured document processing is turned on for libraries in all SharePoint sites. Follow these steps to manage which SharePoint sites users can use to create custom models to process files.

-4. On the Syntex page, under **Document & image services**, select ***Unstructured document processing**.

- a. Choose which site or sites this service should be enabled for.

- b. To restrict user access to this service, under **Sites where models can be created**, select **Edit**. On the **Where can prebuilt models be used?** panel, select **No sites** or **Selected sites (up to 100)** and follow the instructions to either select the sites or upload a CSV file listing a maximum of 100 sites. You can then manage site access permissions for the sites you selected.

-When the unstructured document processing service is turned off, unstructured models will not run, and users will not be able to create or apply unstructured models.

-1. On the **Manage Microsoft Syntex** page, select **Unstructured document processing**.

-2. On the **Unstructured document processing** page, under **Status**, turn the toggle to **Off**.

-