| Category | Microsoft Docs article | Related commit history on GitHub | Change details |
|---|---|---|---|
| microsoft-365-copilot-requirements | Microsoft 365 Copilot Requirements | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/copilot/microsoft-365-copilot-requirements.md | The following are the prerequisites for using Microsoft Copilot for Microsoft 36 > [!NOTE] > - For Copilot to work in Word Online, Excel Online, and PowerPoint Online, you need to have third-party cookies enabled. > - Review your privacy settings for Microsoft 365 Apps because those settings might have an effect on the availability of Microsoft Copilot for Microsoft 365 features. For more information, see [Microsoft Copilot for Microsoft 365 and policy settings for connected experiences](microsoft-365-copilot-privacy.md#microsoft-copilot-for-microsoft-365-and-policy-settings-for-connected-experiences).-> - Copilot is not available on Device-Based Licensing for Office 365 Apps. +> - Copilot is not available on Device-Based Licensing and Shared Computer Activation for Office 365 Apps. ### Microsoft Entra ID |
| admin | Add Or Remove Members From Groups | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/create-groups/add-or-remove-members-from-groups.md | Title: "Add or remove members from Microsoft 365 groups" Previously updated : 02/18/2020 Last updated : 06/27/2024 f1.keywords: NOCSH description: "Learn how to add a member to a group, remove member from group, an # Add or remove members from Microsoft 365 groups using the admin center -In Microsoft 365, group members typically create their own groups, add themselves to groups they want to join, or are invited by group owners. If group ownership changes, or if you determine that a member should be added or removed, as the admin you can also make that change. Only a global administrator, Exchange administrator, Groups administrator, or user administrator can make these changes. [What is a Microsoft 365 group?](https://support.microsoft.com/office/b565caa1-5c40-40ef-9915-60fdb2d97fa2) +In Microsoft 365, group members typically create their own groups, add themselves to groups they want to join, or are invited by group owners. If group ownership changes, or if you determine that a member should be added or removed, as the admin you can also make that change. Only an Exchange administrator, Groups administrator, or user administrator can make these changes. [What is a Microsoft 365 group?](https://support.microsoft.com/office/b565caa1-5c40-40ef-9915-60fdb2d97fa2) > [!TIP] > If you're not an admin, you can [add or remove members using Outlook](https://support.microsoft.com/office/3b650f4a-5c9b-4f94-a1bb-0cca4b1091de). In Microsoft 365, group members typically create their own groups, add themselve 2. Click a group name. -3. In the details pane, on the **Members** tab, select **View all and manage members**, and then select **Add members**. +3. In the details pane, on the **Membership** tab, select **Members**, and then select **Add members**. 4. Search for or select the name of the member you want to add. In Microsoft 365, group members typically create their own groups, add themselve 3. In the details pane, on the **Account** tab, select **Manage groups**. -4. Search for or select the name of the group you want to add. +4. Select **Assign memberships** and search for or select the name of the group you want to add. 5. Select **Save**. In Microsoft 365, group members typically create their own groups, add themselve 2. Click a group name. -3. In the details pane, on the **Members** tab, select **View all and manage members**. +3. In the details pane, on the **Membership** tab, select **Members**. 4. Next to the member you want to remove, select the X. By default, the person who created the group is the group owner. Often a group w 2. Click a group name. -3. In the details pane, on the **Members** tab, select **View all and manage owners**. +3. In the details pane, on the **Membership** tab, select **Owners**. 4. Select **Add owners**. By default, the person who created the group is the group owner. Often a group w 2. Click a group name. -3. In the details pane, on the **Members** tab, select **View all and manage owners**. +3. In the details pane, on the **Membership** tab, select **Owners**. 4. Select the X next to the owner's name. |
| admin | Manage Groups | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/create-groups/manage-groups.md | Title: "Manage a group in the admin center" Previously updated : 02/18/2020 Last updated : 06/17/2024 f1.keywords: NOCSH Go to the Microsoft 365 admin center at <a href="https://go.microsoft.com/fwlink ## Edit the group name or description -1. In the admin center, expand **Groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Groups**</a>. +1. In the admin center, expand **Teams & groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Active teams & groups**</a>. 2. Select the group that you want to edit, and then click **Edit name and description**. Go to the Microsoft 365 admin center at <a href="https://go.microsoft.com/fwlink ## Manage group owners and members -1. In the admin center, expand **Groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Groups**</a>. +1. In the admin center, expand **Teams & groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Active teams & groups**</a>. 2. Click the name of the group you want to manage to open the settings pane. -3. On the **Members** tab, choose if you want to manage owners or members. +3. On the **Membership** tab, choose if you want to manage **Owners** or **Members**. 4. Choose **Add** to add someone or click **X** to remove someone. When you turn this setting on, group members will get a copy of group emails and Group members can opt out of receiving these emails by choosing to stop following the group in Outlook. -1. In the admin center, expand **Groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Groups**</a>. +1. In the admin center, expand **Teams & groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Active teams & groups**</a>. 2. Click the name of the group you want to manage to open the settings pane. Group members can opt out of receiving these emails by choosing to stop followin This option is great if you want to have a company email address such as info@contoso.com. -1. In the admin center, expand **Groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Groups**</a>. +1. In the admin center, expand **Teams & groups**, and then click <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">**Active teams & groups**</a>. 2. Click the name of the group you want to manage to open the settings pane. -3. In the admin center groups list, select the name of the group you want to change, and then on the **Settings** tab, select **Allow external senders to email this group**. +3. In the admin center groups list, select the name of the group you want to change, and then on the **Settings** tab, select **Let people outside the organization to email this group**. 4. Select **Save**. |
| admin | Office 365 Groups | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/create-groups/office-365-groups.md | Groups have the following roles: - **Members** - Members can access everything in the group, but can't change group settings. By default group members can invite guests to join your group, though you can [control that setting](manage-guest-access-in-groups.md). - **Guests** - Group guests are members who are from outside your organization. -Only global admins, user admins, and groups admins can create and manage groups in the <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">Microsoft 365 admin center</a>. You can't be a delegated admin (for example, a consultant who is an admin on behalf of). +User admins and groups admins can create and manage groups in the <a href="https://go.microsoft.com/fwlink/p/?linkid=2052855" target="_blank">Microsoft 365 admin center</a>. You can't be a delegated admin (for example, a consultant who is an admin on behalf of). As an administrator, you can: Microsoft 365 groups work with Microsoft Entra ID. The groups features you get d [Learn about Microsoft 365 Groups](https://support.microsoft.com/office/b565caa1-5c40-40ef-9915-60fdb2d97fa2) (article)\ [Manage Microsoft 365 Groups with PowerShell](../../enterprise/manage-microsoft-365-groups-with-powershell.md) (article)\ [SharePoint Online Limits](/office365/servicedescriptions/sharepoint-online-service-description/sharepoint-online-limits) (article)\-[Organize groups and channels in Microsoft Stream](/stream/groups-channels-organization) (article) |
| admin | Restore Deleted Group | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/create-groups/restore-deleted-group.md | Title: "Restore a deleted Microsoft 365 group" Previously updated : 02/18/2020 Last updated : 06/26/2024 f1.keywords: CSH If the deleted group doesn't appear here, contact an administrator. # [Admin center](#tab/admin-center) -If you're a global administrator or a groups administrator, you can restore a deleted group in the Microsoft 365 admin center: +If you're a groups administrator, you can restore a deleted group in the Microsoft 365 admin center: 1. Go to the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>. 2. Expand **Groups**, and then select **Deleted groups**. |
| backup | Backup 3P Billing | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/backup/storage/backup-3p-billing.md | To create a Billing Policy, you need to perform the following steps: > [!NOTE] > An application and tenant can only be associated to one and only one Billing Policy. That is, a tenant can't have more than one Billing Policy and an application can't be associated with more than one Billing Policy. +> [!NOTE] +> Creating a Billing Policy requires that your tenant has at least one user license that entitles you to SharePoint or OneDrive. + ### Step 1: Set up pay-as-you-go billing > [!WARNING] |
| backup | Backup 3P Overview | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/backup/storage/backup-3p-overview.md | Creating an application means that your third-party application becomes the Micr To create and deploy an application, the third-party developers perform the following tasks: -1. Develop your third-party Microsoft 365 Backup Storage application with the required oAuth permissions scopes and [Backup storage Graph APIs](/graph/api/resources/backuprestoreroot?view=graph-rest-beta). +1. Develop your third-party Microsoft 365 Backup Storage application with the required oAuth permissions scopes and [M365 Backup Storage Graph APIs](/graph/api/resources/backuprestoreroot). 2. Create a Billing Policy for your Microsoft 365 Backup Storage application as per [Set up third-party billing for Microsoft 365 Backup Storage](backup-3p-billing.md). 3. Request the Consuming Tenant Backup Admin to consent your Microsoft 365 Backup Storage application to be able to execute in the Consuming Tenant. +4. Enable your application to be the Microsoft 365 Backup Storage Controller in a Consuming Tenant as per [Onboard a third-party Microsoft 365 Backup Storage application](backup-3p-lifecycle.md#onboard-a-third-party-microsoft-365-backup-storage-application) + > [!NOTE] > This is the standard app registration workflow that is typically invoked by the Consuming Tenant Admin clicking on the following URL: > ``` |
| backup | Backup 3P Pricing | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/backup/storage/backup-3p-pricing.md | - Title: Pricing model for Microsoft 365 Backup Storage (Preview)---- Previously updated : 06/17/2024---- - - essentials-get-started -description: Learn about the charge model and pricing calculator for Microsoft 365 Backup Storage. ---# Pricing model for Microsoft 365 Backup Storage (Preview) --> [!NOTE] -> This feature is currently in preview and subject to change. --## Microsoft 365 Backup Storage charge model --Use of Microsoft 365 Backup Storage is billed to the application that has "controllership" of an end customer tenant's Microsoft 365 Backup operations. In other words, the application integrated with Microsoft 365 Backup Storage that is the master operator of a tenant's backups will be charged for the user-facing backup storage consumption. This is a [pay-as-you-go consumption-based service](/microsoft-365/syntex/syntex-pay-as-you-go-services). The preview list price is $0.07/GB/month of protected content. --### WhatΓÇÖs counted towards protected backup storage? --Microsoft 365 Backup Storage charges application owners based on the content size during backup retention as calculated in the following manner: --- Cumulative size of the mailboxes, SharePoint sites, and OneDrive accounts being protected. Size of OneDrive accounts and SharePoint sites are the size of the live OneDrive accounts and SharePoint sites as displayed in the live sitesΓÇÖ usage reports, plus the size of their recycle bins. Mailboxes are the size of the user's mailbox plus their online archives plus deleted items held for backup.--- Deleted content being held for restorability purposes via the Microsoft 365 Backup Storage platform will no longer count towards Backup Storage usage once it expires based on the retention period defined by Microsoft 365 Backup (currently 365 days).--> [!NOTE] -> Restore points or size of restores will not be charged. There are no additional Azure API or storage costs beyond the Microsoft 365 Backup usage charges mentioned previously. -As an example, if you have a site under protection that is currently 1 GB for the first month, you'll be charged 1 GB of backup usage. If you delete content in that site such that it's now only 0.5 GB, your next monthly bill will still be for 1 GB since the backup tool is retaining that deleted content for a year. After a year when the backup of that deleted content expires, the 0.5 GB being retained for backup purposes will no longer be charged for backup. --> [!NOTE] -> These prices are subject to change when the product becomes generally available. --## Pricing calculator --The [Microsoft 365 Backup Storage pricing calculator](../backup-pricing.md#pricing-calculator) is a tool that helps you estimate the amount of backup storage and the costs that you'll incur to protect and back up your Microsoft 365 data. --> [!NOTE] -> The tool is not intended to provide an exact prediction of your backup consumption, but rather to give you an estimate based on your current usage reports that are forecasted for the next 24 months based on historical trends. The tool does not currently account for the size of the archive mailboxes or data in the second stage SharePoint recycle bins, though those can be estimated using PowerShell or looking at the general net growth of content in a tenant. |
| bookings | Bookings Overview | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/bookings/bookings-overview.md | description: "An overview of the Microsoft Bookings app, which includes a web-ba # Microsoft Bookings -Check out all of our small business content on [Small business help & learning](https://go.microsoft.com/fwlink/?linkid=2224585). --Microsoft Bookings makes scheduling and managing appointments a breeze. It helps you schedule and manage appointments with your customers, clients, or colleagues. Whether you need to book time to meet people or set aside time for different meetings, Bookings makes it easy and convenient for both you and your attendees. Bookings includes a web-based booking page, which integrates with Outlook to optimize your calendar and give your customers the flexibility to book a time that works best for them. Email and SMS text notifications reduce no-shows and enhance customer satisfaction. Your organization saves time with a reduction in repetitive scheduling tasks. With built-in flexibility and ability to customize, Bookings can be designed to fit the situation and needs of many different parts of an organization. --> [!NOTE] -> The Bookings calendar is a mailbox in Exchange Online. +Microsoft Bookings makes scheduling and managing appointments a breeze. It helps you schedule and manage appointments with your customers, clients, or colleagues. Whether you need to book time to meet people or set aside time for different meetings, Bookings makes it easy and convenient for both you and your attendees. Bookings includes a web-based booking page, which is integrated with Outlook to optimize your calendar and give your customers the flexibility to book a time that works best for them. Email and SMS text notifications reduce no-shows and enhance customer satisfaction. Your organization saves time with a reduction in repetitive scheduling tasks. With built-in flexibility and ability to customize, Bookings can be designed to fit the situation and needs of many different parts of an organization. +Bookings is also available as an app in Teams and Outlook, which allows you to create Booking pages, declare your availability, add team members, and both schedule new and manage existing appointments. ## Watch: Introducing Microsoft Bookings Microsoft Bookings makes scheduling and managing appointments a breeze. It helps Bookings makes it easier for small businesses to schedule and manage appointments with their customers. -## Microsoft Bookings lets you conduct virtual meetings -Use Bookings to make your organizationΓÇÖs meetings virtual with online meetings via [Microsoft Teams](https://support.microsoft.com/office/overview-of-the-bookings-app-in-teams-7b8569e1-0c8a-444e-b712-d9968b05110b) and Skype for Business. Each appointment booked as an online meeting creates a unique meeting link that is sent to attendees so they can join via a web browser, phone dial-in, or the Skype or Teams app. Bookings is also available as an [app in Teams](https://support.microsoft.com/office/overview-of-the-bookings-app-in-teams-7b8569e1-0c8a-444e-b712-d9968b05110b), which allows you to create Booking pages, declare your availability, add team members, and both schedule new and manage existing appointments. +## Microsoft Bookings lets you conduct virtual meetings ++Use Bookings to make your organizationΓÇÖs meetings virtual with online meetings via [Microsoft Teams](https://support.microsoft.com/office/overview-of-the-bookings-app-in-teams-7b8569e1-0c8a-444e-b712-d9968b05110b) and Skype for Business. Each appointment booked as an online meeting creates a unique meeting link that is sent to attendees so they can join via a web browser, phone dial-in, or the Skype or Teams app. Bookings is also available as an [app in Teams](https://support.microsoft.com/office/overview-of-the-bookings-app-in-teams-7b8569e1-0c8a-444e-b712-d9968b05110b), which allows you to create Booking pages, declare your availability, add team members, and both schedule new and manage existing appointments. +++## Personal Bookings -## Personal Bookings -Personal bookings is how you manage your own appointment timeslots, it allows you to easily configure and share your availability with your customers, clients, or colleagues. You can be in charge of your own time and avoid the back and forth of scheduling. You can also set aside time for specific activities by creating meeting types. Once you create a personal booking page, you can share a link with anyone who can then see your availability and easily schedule a time when you're free and is convenient for them. +Personal bookings is how you manage your own appointment timeslots, it allows you to easily configure and share your availability with your customers, clients, or colleagues. You can be in charge of your own time and avoid the back and forth of scheduling. You can also set aside time for specific activities by creating meeting types. Once you create a personal booking page, you can share a link with anyone who can then see your availability and easily schedule a time when you're free and is convenient for them. -## Shared Bookings -Shared bookings are booking pages that you create and manage for your team. They allow you to invite your team members to let your customers book time with you and your team. +## Shared Bookings -It's made up of these components: +Shared bookings are booking pages that you create and manage for your team. They allow you to invite your team members to let your customers book time with you and your team. -A booking page where your customers and clients can schedule appointments with the staff members who should provide the service or run the appointment. This web-based booking page can be shared via a direct link, your Facebook page, and even through link embedding within your website. +It's made up of these components: -A web app that contains a set of web-based, business-facing pages where Booking page owners and administrators within an organization can define appointment types and details, manage staff schedules and availability, set business hours, and customize how appointments are scheduled. These pages allow for versatility and the ability to customize a booking page to fit the diverse needs of the person or organization. +A booking page where your customers and clients can schedule appointments with the staff members who should provide the service or run the appointment. This web-based booking page can be shared via a direct link, your Facebook page, and even through link embedding within your website. ++A web app that contains a set of web-based, business-facing pages where Booking page owners and administrators within an organization can define appointment types and details, manage staff schedules and availability, set business hours, and customize how appointments are scheduled. These pages allow for versatility and the ability to customize a booking page to fit the diverse needs of the person or organization. ## Bookings data and compliance+ All Bookings data is stored within the Microsoft 365 platform and in Exchange Online. Bookings follows all data storage policies that are set by Microsoft, which are the same policies that all apps in Microsoft 365 follow. Bookings uses shared mailboxes in Exchange to store customer, staff, service, and appointment details. Compliance policies for shared mailboxes in Exchange also apply for Bookings mailboxes. All customer data (including information provided by customers when booking) is captured in Bookings and is stored within the app, thus it's stored within Exchange Online. ## Before you begin+ Microsoft Bookings is available in the following subscriptions: Office 365: A3, A5, E1, E3, E5, F1, F3, G1, G3, and G5 Microsoft 365: A3, A5, E1, E3, E5, F1, F3, Business Basic, Business Standard, Business Premium, Teams Essentials, Teams Premium - ## Next steps+ To get started, see [Get access to Microsoft Bookings](get-access.md). To turn Bookings on or off, see [Turn Bookings on or off for your organization](turn-bookings-on-or-off.md). |
| enterprise | Address Space Calculator For Azure Gateway Subnets | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/address-space-calculator-for-azure-gateway-subnets.md | Title: "Address space calculator for Azure gateway subnets" Previously updated : 01/07/2021 Last updated : 06/27/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH gwAddrPref= "Your gateway address prefix is: " + str(w2) + "." + str(x2) + "." + print(gwAddrPref) ``` - ## PowerShell command block Fill in the values and run the resulting command block in a PowerShell window or in the PowerShell Integrated Script Environment (ISE). $z2 = $D - $w2 * $wOctet - $x2 * $xOctet - $y2 * $yOctet $dx= [string]$w2 + "." + [string]$x2 + "." + [string]$y2 + "." + [string]$z2 + "/" + [string]$g Write-Host "Your gateway address prefix is: " $dx ```- + ## Related topics -[Manage Microsoft 365 with PowerShell](manage-microsoft-365-with-microsoft-365-powershell.md) +[Manage Microsoft 365 with PowerShell](manage-microsoft-365-with-microsoft-365-powershell.md) |
| enterprise | Implementing Expressroute | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/implementing-expressroute.md | Title: "Implementing ExpressRoute for Microsoft 365" Previously updated : 08/10/2020 Last updated : 06/26/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH |
| enterprise | Microsoft 365 Networking Partner Program | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/microsoft-365-networking-partner-program.md | Title: "Microsoft 365 Network Provider Program" Previously updated : 08/10/2020 Last updated : 06/26/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH - NOCSH |
| enterprise | Nat Support With Microsoft 365 | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/nat-support-with-microsoft-365.md | Title: "NAT support with Office 365" Previously updated : 1/24/2017 Last updated : 06/26/2024 audience: Admin ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH |
| enterprise | Network Requests In Office 2016 For Mac | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/network-requests-in-office-2016-for-mac.md | Title: "Network requests in Office for Mac" Previously updated : 11/9/2018 Last updated : 06/26/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH description: This article describes which endpoints and URLs Office for Mac appl # Network requests in Office for Mac -Office for Mac applications provide a native app experience on the macOS platform. Each app is designed to work in a variety of scenarios, including states when no network access is available. When a machine is connected to a network, the applications automatically connect to a series of web-based services to provide enhanced functionality. The following information describes which endpoints and URLs the applications try to reach, and the services provided. This information is useful when troubleshooting network configuration issues and setting policies for network proxy servers. The details in this article are intended to complement the [Office 365 URL and address ranges article](urls-and-ip-address-ranges.md), which includes endpoints for computers running Microsoft Windows. Unless noted, the information in this article also applies to Office 2019 for Mac and Office 2016 for Mac, which are available as a one-time purchase from a retail store or through a volume licensing agreement. +Office for Mac applications provide a native app experience on the macOS platform. Each app is designed to work in a variety of scenarios, including states when no network access is available. When a machine is connected to a network, the applications automatically connect to a series of web-based services to provide enhanced functionality. The following information describes which endpoints and URLs the applications try to reach, and the services provided. This information is useful when troubleshooting network configuration issues and setting policies for network proxy servers. The details in this article are intended to complement the [Office 365 URL and address ranges article](urls-and-ip-address-ranges.md), which includes endpoints for computers running Microsoft Windows. Unless noted, the information in this article also applies to Office 2019 for Mac and Office 2016 for Mac, which are available as a one-time purchase from a retail store or through a volume licensing agreement. - Most of this article is tables detailing network URLs, type, and description of service or feature provided by that endpoint. Each of the Office apps may differ in its service and endpoint usage. The following apps are defined in the tables below: - W: Word Most of this article is tables detailing network URLs, type, and description of - X: Excel - O: Outlook - N: OneNote- + The URL type is defined as follows: - ST: Static - The URL is hard-coded into the client application.- + - SS: Semi-Static - The URL is encoded as part of a web page or redirector.- + - CS: Config Service - The URL is returned as part of the Office Configuration Service. - ## Office for Mac default configuration **Installation and updates** The following network endpoints are used to download the Office for Mac installa |```https://officecdn-microsoft-com.akamaized.net/``` <br/> |SS <br/> |Location of installation packages on the Content Delivery Network. <br/> | |```https://officecdn.microsoft.com/``` <br/> |SS <br/> |Location of installation packages on the Content Delivery Network. <br/> | |```https://officeci-mauservice.azurewebsites.net/``` <br/> |ST <br/> |Management Control endpoint for Microsoft AutoUpdate <br/> |- + **First app launch** The following network endpoints are contacted on first launch of an Office app. These endpoints provide enhanced Office functionality for users, and the URLs are contacted regardless of license type (including Volume License installations). The following network endpoints are contacted on first launch of an Office app. |```https://autodiscover-s.outlook.com/``` <br/> |WXPO <br/> |ST <br/> |Outlook AutoDiscovery <br/> | |```https://outlook.office365.com/``` <br/> |WXPO <br/> |ST <br/> |Outlook endpoint for Microsoft 365 service. <br/> | |```https://r1.res.office365.com/``` <br/> |O <br/> |ST <br/> |Icons for Outlook add-ins. <br/> |- + > [!NOTE]-> The Office Configuration Service acts as an auto-discovery service for all Microsoft Office clients, not just for Mac. The endpoints returned in the response are semi-static in that change is very infrequent, but still possible. +> The Office Configuration Service acts as an auto-discovery service for all Microsoft Office clients, not just for Mac. The endpoints returned in the response are semi-static in that change is very infrequent, but still possible. **Sign-in** The following network endpoints are contacted when signing in to cloud-based storage. Depending on your account type, different services may be contacted. For example: -- **MSA: Microsoft Account** - typically used for consumer and retail scenarios - -- **OrgID: Organization Account** - typically used for commercial scenarios - +- **MSA: Microsoft Account** - typically used for consumer and retail scenarios ++- **OrgID: Organization Account** - typically used for commercial scenarios + |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://login.windows.net/``` <br/> |WXPON <br/> |ST <br/> |Windows Authorization Service <br/> | The following network endpoints are contacted when signing in to cloud-based sto |```https://secure.aadcdn.microsoftonline-p.com/``` <br/> |WXPON <br/> |SS <br/> |Microsoft 365 Login Branding (OrgID) <br/> | |```https://ocws.officeapps.live.com/``` <br/> |WXPN <br/> |CS <br/> |Document and Places Storage Locator <br/> | |```https://roaming.officeapps.live.com/``` <br/> |WXPN <br/> |CS <br/> |Most Recently Used (MRU) document service <br/> |- + > [!NOTE]-> For subscription-based and retail licenses, signing in both activates the product, and enables access to cloud resources such as OneDrive. For Volume License installations, users are still prompted to sign-in (by default), but that is only required for access to cloud resources, as the product is already activated. +> For subscription-based and retail licenses, signing in both activates the product, and enables access to cloud resources such as OneDrive. For Volume License installations, users are still prompted to sign-in (by default), but that is only required for access to cloud resources, as the product is already activated. **Product activation** The following network endpoints apply to Microsoft 365 Subscription and Retail L |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://ols.officeapps.live.com/``` <br/> |WXPON <br/> |CS <br/> |Office Licensing Service <br/> |- + **What's New content** The following network endpoints apply to Microsoft 365 Subscription only. The following network endpoints apply to Microsoft 365 Subscription only. |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://contentstorage.osi.office.net/``` <br/> |WXPO <br/> |SS <br/> |What's New JSON page content. <br/> |- + **Researcher** The following network endpoints apply to Microsoft 365 Subscription only. The following network endpoints apply to Microsoft 365 Subscription only. |```https://entity.osi.office.net/``` <br/> |W <br/> |CS <br/> |Researcher Web Service <br/> | |```https://cdn.entity.osi.office.net/``` <br/> |W <br/> |CS <br/> |Researcher Static Content <br/> | |```https://www.bing.com/``` <br/> |W <br/> |CS <br/> |Researcher Content Provider <br/> |- + **Smart Lookup** The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations. The following network endpoints apply to both Microsoft 365 Subscription and Ret |```https://cdnjs.cloudflare.com/``` <br/> |WXPN <br/> |CS <br/> |Supporting JavaScript Library <br/> | |```https://www.bing.com/``` <br/> |WXPN <br/> |CS <br/> |Insights Content Provider <br/> | |```https://tse1.mm.bing.net/``` <br/> |WXPN <br/> |CS <br/> |Insights Content Provider <br/> |- + **PowerPoint Designer** The following network endpoints apply to Microsoft 365 Subscription only. The following network endpoints apply to Microsoft 365 Subscription only. |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://pptsgs.officeapps.live.com/``` <br/> |P <br/> |CS <br/> |PowerPoint Designer web service <br/> |- + **PowerPoint QuickStarter** The following network endpoints apply to Microsoft 365 Subscription only. The following network endpoints apply to Microsoft 365 Subscription only. |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://pptcts.officeapps.live.com/``` <br/> |P <br/> |CS <br/> |PowerPoint QuickStarter web service <br/> |- + **Send a Smile/Frown** The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations. The following network endpoints apply to both Microsoft 365 Subscription and Ret |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://sas.office.microsoft.com/``` <br/> |WXPON <br/> |CS <br/> |Send a Smile Service <br/> |- + **Contact Support** The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations. The following network endpoints apply to both Microsoft 365 Subscription and Ret |:--|:--|:--|:--| |```https://powerlift-frontdesk.acompli.net/``` <br/> |O <br/> |CS <br/> |Contact Support Service <br/> | |```https://acompli.helpshift.com/``` <br/> |O <br/> |CS <br/> |In-app Support Service <br/> |- + **Save As PDF** The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations. The following network endpoints apply to both Microsoft 365 Subscription and Ret |**URL**|**Apps**|**Type**|**Description**| |:--|:--|:--|:--| |```https://wordcs.officeapps.live.com/``` <br/> |W <br/> |CS <br/> |Word document conversion service (PDF) <br/> |- + **Office Apps (aka add-ins)** The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations when Office App add-ins are trusted. The following network endpoints apply to both Microsoft 365 Subscription and Ret |```https://upload.wikimedia.org/``` <br/> |W <br/> |SS <br/> |Wikipedia media resources <br/> | |```https://wikipedia.firstpartyappssandbox.oappseperate.com/``` <br/> |W <br/> |SS <br/> |Wikipedia sandbox frame <br/> | |```https://*.virtualearth.net/``` <br/> |X <br/> |SS <br/> |Map templates <br/> |- + **Safe Links** The following network endpoint applies to all Office applications for Microsoft 365 Subscription only. The following network endpoint applies to all Office applications for Microsoft |**URL**|**Type**|**Description**| |:--|:--|:--| |```https://*.oscs.protection.outlook.com/``` <br/> |CS <br/> |Microsoft Safe Link Service <br/> |- + **Crash reporting** The following network endpoint applies to all Office applications for both Microsoft 365 Subscription and Retail/Volume License activations. When a process unexpectedly crashes, a report is generated and sent to the Watson service. The following network endpoint applies to all Office applications for both Micro |:--|:--|:--| |```https://watson.microsoft.com/``` <br/> |ST <br/> |Microsoft Error Reporting Service <br/> | |```https://officeci.azurewebsites.net/``` <br/> |ST <br/> |Office Collaborative Insights Service <br/> |- + ## Options for reducing network requests and traffic The default configuration of Office for Mac provides the best user experience, both in terms of functionality and keeping the machine up to date. In some scenarios, you may wish to prevent applications from contacting network endpoints. This section discusses options for doing so. - ### Disabling Cloud Sign-In and Office Add-Ins - +### Disabling Cloud Sign-In and Office Add-Ins + Volume License customers may have strict policies about saving documents to cloud-based storage. The following per-application preference can be set to disable MSA/OrgID Sign in, and access to Office Add-ins. - ```defaults write com.microsoft.Word UseOnlineContent -integer 0``` Volume License customers may have strict policies about saving documents to clou If users try to access the Sign-In function, they will see an error that a network connection is not present. Because this preference also blocks online product activation, it should only be used for Volume License installations. Specifically, using this preference will prevent Office applications from accessing the following endpoints: - ```https://odc.officeapps.live.com```- + - ```https://*.firstpartyapps.oaspapps.com```- + - All endpoints listed in the 'Sign In' section above.- + - All endpoints listed in the 'Smart Lookup' section above.- + - All endpoints listed in the 'Product Activation' section above.- + - All endpoints listed in the 'Office Apps (aka add-ins)' section above.- + To re-establish full functionality for the user, either set the preference to '2' or remove it. > [!NOTE]-> This preference requires Office for Mac build 15.25 [160726] or later. +> This preference requires Office for Mac build 15.25 [160726] or later. ### Telemetry Office for Mac sends telemetry information back to Microsoft at regular intervals. Data is uploaded to the 'Nexus' endpoint. The telemetry data helps the engineering team assess the health and any unexpected behaviors of each Office app. There are two categories of telemetry: -- **Heartbeat** contains version and license information. This data is sent immediately upon app launch. - -- **Usage** contains information about how apps are being used and non-fatal errors. This data is sent every 60 minutes. - -Microsoft takes your privacy very seriously. You can read about Microsoft's data collection policy at [https://privacy.microsoft.com](https://privacy.microsoft.com). To prevent applications from sending 'Usage' telemetry, the **SendAllTelemetryEnabled** preference can be adjusted. The preference is per-application, and can be set via macOS Configuration Profiles, or manually from Terminal: +- **Heartbeat** contains version and license information. This data is sent immediately upon app launch. ++- **Usage** contains information about how apps are being used and non-fatal errors. This data is sent every 60 minutes. ++Microsoft takes your privacy very seriously. You can read about Microsoft's data collection policy at [https://privacy.microsoft.com](https://privacy.microsoft.com). To prevent applications from sending 'Usage' telemetry, the **SendAllTelemetryEnabled** preference can be adjusted. The preference is per-application, and can be set via macOS Configuration Profiles, or manually from Terminal: ```defaults write com.microsoft.Word SendAllTelemetryEnabled -bool FALSE``` In some cases, the contents of a document will cause the application to crash. I ```defaults write com.microsoft.errorreporting IsAttachFilesEnabled -bool FALSE``` > [!NOTE]-> If **SendAllTelemetryEnabled** is set to **FALSE**, all crash reporting for that process is disabled. To enable crash reporting without sending usage telemetry, the following preference can be set: ```defaults write com.microsoft.errorreporting IsMerpEnabled -bool TRUE``` +> If **SendAllTelemetryEnabled** is set to **FALSE**, all crash reporting for that process is disabled. To enable crash reporting without sending usage telemetry, the following preference can be set: ```defaults write com.microsoft.errorreporting IsMerpEnabled -bool TRUE``` ### Updates If your organization blocks requests to URLs via a firewall or proxy server be s If your proxy server requires authentication, a 407 response will be returned to the client. For the best experience, ensure that you're using Office for Mac builds 15.27 or later, as they include specific fixes for working with NTLM and Kerberos servers. - ## See also [Office 365 URLs and IP address ranges](urls-and-ip-address-ranges.md)- |
| enterprise | Networking Roadmap Microsoft 365 | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/networking-roadmap-microsoft-365.md | f1.keywords: Previously updated : 01/23/2018 Last updated : 06/26/2024 audience: ITPro +- must-keep description: The roadmap for planning, implementing and managing Microsoft 365 networking. |
| enterprise | Plan For Network Devices | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/plan-for-network-devices.md | Title: "Plan for network devices that connect to Office 365 services" + Title: "Plan for network devices that connect to Microsoft 365 services" Previously updated : 12/29/2016 Last updated : 06/27/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH search.appverid: - MOE150 - BCS160 ms.assetid: 073433ca-3511-4db9-b173-7a2edca57691-description: "Summary: Describes considerations for network capacity, WAN accelerators, and load balancing devices that are used to connect to Office 365." +description: "Summary: Describes considerations for network capacity, WAN accelerators, and load balancing devices that are used to connect to Microsoft 365." -# Plan for network devices that connect to Office 365 services +# Plan for network devices that connect to Microsoft 365 services *This article applies to both Microsoft 365 Enterprise and Office 365 Enterprise.* -Some network hardware may have limitations on the number of concurrent sessions that are supported. For organizations having more than 2,000 users, we recommend that they monitor their network devices to ensure they're capable of handling the additional Office 365 service traffic. Simple Network Management Protocol (SNMP) monitoring software can help you do this. +Some network hardware may have limitations on the number of concurrent sessions that are supported. For organizations having more than 2,000 users, we recommend that they monitor their network devices to ensure they're capable of handling the additional Microsoft 365 service traffic. Simple Network Management Protocol (SNMP) monitoring software can help you do this. -This article is part of [Network planning and performance tuning for Office 365](./network-planning-and-performance.md). +This article is part of [Network planning and performance tuning for Microsoft 365](./network-planning-and-performance.md). -On-premises outgoing Internet proxy settings also affect connectivity to Office 365 services for your client applications. You must also configure your network proxy devices to allow connections for Microsoft cloud services URLs and applications. Every organization is different. To get an idea for how Microsoft manages this process and the amount of bandwidth we provision, [read the case study](https://www.microsoft.com/itshowcase/Article/Content/631/Optimizing-network-performance-for-Microsoft-Office-365). +On-premises outgoing Internet proxy settings also affect connectivity to Microsoft 365 services for your client applications. You must also configure your network proxy devices to allow connections for Microsoft cloud services URLs and applications. Every organization is different. To get an idea for how Microsoft manages this process and the amount of bandwidth we provision, [read the case study](https://www.microsoft.com/itshowcase/Article/Content/631/Optimizing-network-performance-for-Microsoft-Office-365). The following Skype for Business Help articles have more information about Skype for Business settings: The following Skype for Business Help articles have more information about Skype - [You cannot connect to Skype for Business, or certain features don't work, because an on-premises firewall blocks the connection](https://go.microsoft.com/fwlink/p/?LinkID=243625) > [!NOTE]-> While many of these settings are Skype for Business-specific, the general guidance on network configuration is useful for all Office 365 services. +> While many of these settings are Skype for Business-specific, the general guidance on network configuration is useful for all Microsoft 365 services. ## Determining Network Capacity To test network capacity, monitor the network activity on the proxy network inte ## WAN Accelerators -If your organization uses wide area network (WAN) acceleration proxy appliances, you may encounter issues when you access the Office 365 services. You may need to optimize your network device or devices to ensure that your users have a consistent experience when accessing Office 365. For example, Office 365 services encrypt some Office 365 content and the TCP header. Your device may not be able to handle this kind of traffic. +If your organization uses wide area network (WAN) acceleration proxy appliances, you may encounter issues when you access the Microsoft 365 services. You may need to optimize your network device or devices to ensure that your users have a consistent experience when accessing Microsoft 365. For example, Microsoft 365 services encrypt some Microsoft 365 content and the TCP header. Your device may not be able to handle this kind of traffic. -Read our support statement about [Using WAN Optimization Controller or Traffic/Inspection devices with Office 365](https://support.microsoft.com/kb/2690045). +Read our support statement about [Using WAN Optimization Controller or Traffic/Inspection devices with Microsoft 365](https://support.microsoft.com/kb/2690045). ## Hardware and Software Load-balancing Devices Your organization needs to use a hardware load balancer (HLB) or a Network Load Balancing (NLB) solution to distribute requests to your Active Directory Federation Services (AD FS) servers and/or your Exchange hybrid servers. Load-balancing devices control the network traffic to the on-premises servers. These servers are crucial in helping to ensure the availability of single sign-on and Exchange hybrid deployment. -We provide a software-based NLB solution built into Windows Server. Office 365 supports this solution to achieve load balancing. +We provide a software-based NLB solution built into Windows Server. Microsoft 365 supports this solution to achieve load balancing. ## Firewalls and proxies -For more details on configuring firewalls and proxies to connect to Office 365, read [Managing Office 365 endpoints](https://support.office.com/article/99cab9d4-ef59-4207-9f2b-3728eb46bf9a), [Assessing Office 365 network connectivity](assessing-network-connectivity.md), and [Office 365 endpoints FAQ](https://support.office.com/article/d4088321-1c89-4b96-9c99-54c75cae2e6d) to learn more about devices and circuit selection. +For more details on configuring firewalls and proxies to connect to Microsoft 365, read [Managing Microsoft 365 endpoints](https://support.office.com/article/99cab9d4-ef59-4207-9f2b-3728eb46bf9a), [Assessing Microsoft 365 network connectivity](assessing-network-connectivity.md), and [Microsoft 365 endpoints FAQ](https://support.office.com/article/d4088321-1c89-4b96-9c99-54c75cae2e6d) to learn more about devices and circuit selection. ## See also -[Setup guides for Office 365 services](setup-guides-for-microsoft-365.md) +[Setup guides for Microsoft 365 services](setup-guides-for-microsoft-365.md) [Microsoft 365 Enterprise overview](microsoft-365-overview.md) |
| enterprise | Set Up Network For Microsoft 365 | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/set-up-network-for-microsoft-365.md | Title: "Set up your network for Microsoft 365" Previously updated : 08/10/2020 Last updated : 06/27/2024 audience: ITPro +- must-keep f1.keywords: - CSH For advice on enhancing performance, see [Network planning and performance tunin ## Support Microsoft 365 networking as a network equipment vendor -If you are a network equipment vendor, join the [Office 365 Networking Partner Program](microsoft-365-networking-partner-program.md). Enroll in the program to build Office 365 network connectivity principles into your products and solutions. +If you are a network equipment vendor, join the [Microsoft 365 Networking Partner Program](microsoft-365-networking-partner-program.md). Enroll in the program to build Microsoft 365 network connectivity principles into your products and solutions. -## Office 365 endpoints +## Microsoft 365 endpoints -Endpoints are the set of destination IP addresses, DNS domain names, and URLs for Office 365 traffic on the Internet. +Endpoints are the set of destination IP addresses, DNS domain names, and URLs for Microsoft 365 traffic on the Internet. -To optimize performance to Office 365 cloud-based services, some endpoints need special handling by your client browsers and the devices in your edge network. These devices include firewalls, SSL Break and Inspect and packet inspection devices, and data loss prevention systems. +To optimize performance to Microsoft 365 cloud-based services, some endpoints need special handling by your client browsers and the devices in your edge network. These devices include firewalls, SSL Break and Inspect and packet inspection devices, and data loss prevention systems. -See [Managing Office 365 endpoints](managing-office-365-endpoints.md) for the details. +See [Managing Microsoft 365 endpoints](managing-office-365-endpoints.md) for the details. -There are currently five different Office 365 clouds. This table takes you to the list of endpoints for each one. +There are currently five different Microsoft 365 clouds. This table takes you to the list of endpoints for each one. | Endpoints | Description | |:-|:--|-| [Worldwide endpoints](urls-and-ip-address-ranges.md) | The endpoints for worldwide Office 365 subscriptions, which include the United States Government Community Cloud (GCC). | +| [Worldwide endpoints](urls-and-ip-address-ranges.md) | The endpoints for worldwide Microsoft 365 subscriptions, which include the United States Government Community Cloud (GCC). | | [U.S. Government DoD endpoints](microsoft-365-u-s-government-dod-endpoints.md) | The endpoints for United States Department of Defense (DoD) subscriptions. | | [U.S. Government GCC High endpoints](microsoft-365-u-s-government-gcc-high-endpoints.md) | The endpoints for United States Government Community Cloud High (GCC High) subscriptions. |-| [Office 365 operated by 21Vianet endpoints](urls-and-ip-address-ranges-21vianet.md) | The endpoints for Office 365 operated by 21Vianet, which is designed to meet the needs for Office 365 in China. | +| [Microsoft 365 operated by 21Vianet endpoints](urls-and-ip-address-ranges-21vianet.md) | The endpoints for Microsoft 365 operated by 21Vianet, which is designed to meet the needs for Microsoft 365 in China. | ||| -To automate getting the latest list of endpoints for your Office 365 cloud, see the [Office 365 IP Address and URL Web service](microsoft-365-ip-web-service.md). +To automate getting the latest list of endpoints for your Microsoft 365 cloud, see the [Microsoft 365 IP Address and URL Web service](microsoft-365-ip-web-service.md). For additional endpoints, see these articles: For additional endpoints, see these articles: See these articles for specialized topics in Microsoft 365 networking: - [Content delivery networks](content-delivery-networks.md)-- [IPv6 support in Office 365 services](ipv6-support.md)-- [NAT support with Office 365](nat-support-with-microsoft-365.md)+- [IPv6 support in Microsoft 365 services](ipv6-support.md) +- [NAT support with Microsoft 365](nat-support-with-microsoft-365.md) ## ExpressRoute for Microsoft 365 |
| enterprise | Tune Sharepoint Online Performance | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/tune-sharepoint-online-performance.md | Title: "Tune SharePoint in Microsoft 365 performance" Previously updated : 10/2/2019 Last updated : 06/27/2024 audience: Admin +- must-keep f1.keywords: - CSH Use these articles to fine tune SharePoint in Microsoft 365 performance. - [Optimize page weight in SharePoint modern portal pages](modern-page-weight-optimization.md) -- [Optimize images in SharePoint modern portal pages](modern-image-optimization.md)+- [Optimize images in SharePoint modern portal pages](modern-image-optimization.md) |
| enterprise | Use Powershell To Perform A Staged Migration To Microsoft 365 | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/use-powershell-to-perform-a-staged-migration-to-microsoft-365.md | Title: "Use PowerShell to perform a staged migration to Microsoft 365" Previously updated : 06/07/2022 Last updated : 06/27/2024 audience: Admin search.appverid: - scotvorg - Ent_O365+- must-keep f1.keywords: - NOCSH |
| enterprise | Use Windows Powershell To Create Reports In Microsoft 365 | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/use-windows-powershell-to-create-reports-in-microsoft-365.md | Title: "Use PowerShell to create reports for Microsoft 365" Previously updated : 07/17/2020 Last updated : 06/27/2024 audience: ITPro ms.localizationpriority: medium - scotvorg - Ent_O365+- must-keep f1.keywords: - CSH Many different reports are available in the Microsoft 365 admin center. But thes These articles describe how to use PowerShell for Microsoft 365 to get information from your Microsoft 365 tenant: - Get started with reporting using PowerShell for Microsoft 365:- + - [Why you need to use PowerShell for Microsoft 365](./why-you-need-to-use-microsoft-365-powershell.md)- - + - Reports for user accounts and licenses:- + - [View Microsoft 365 licenses and services with PowerShell](view-licenses-and-services-with-microsoft-365-powershell.md)- + - [View Microsoft 365 licensed and unlicensed users with PowerShell](view-licensed-and-unlicensed-users-with-microsoft-365-powershell.md)- + - [View Microsoft 365 account license and service details with PowerShell](view-account-license-and-service-details-with-microsoft-365-powershell.md)- + - [View Microsoft 365 user accounts with PowerShell](view-user-accounts-with-microsoft-365-powershell.md)- + - Reports for SharePoint:- + - [Get started with SharePoint Management Shell](/powershell/sharepoint/sharepoint-online/connect-sharepoint-online)- + - [Get-SPOSiteGroup - Gets all the groups on a specified site collection](/powershell/module/sharepoint-online/get-spositegroup)- + - Reports for Exchange Online:- + - [Use Exchange Online PowerShell to display mailbox](/exchange/recipients-in-exchange-online/manage-user-mailboxes/use-powershell-to-display-mailbox-information)- - + ## Related articles [Manage Microsoft 365 with PowerShell](manage-microsoft-365-with-microsoft-365-powershell.md) |
| enterprise | View Service Health | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/view-service-health.md | Title: How to check Microsoft 365 service health Previously updated : 07/19/2023 Last updated : 06/27/2024 audience: Admin +- must-keep search.appverid: - MET150 - MOE150 |
| frontline | Deploy Dynamic Teams At Scale | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/deploy-dynamic-teams-at-scale.md | When evaluating the right solution for your organization, we recommend you do th :::image type="content" source="media/dtas-frontline-worker-attribute.png" alt-text="Screenshot showing where to enter your Microsoft Entra attribute and values to identify your frontline workforce." lightbox="media/dtas-frontline-worker-attribute.png"::: -1. On the Location page, select the Microsoft Entra attribute that defines the location your frontline employees work in. You can only choose one location attribute. +1. On the Location page, select a Microsoft Entra attribute or a [custom user attribute](/entra/external-id/user-flow-add-custom-attributes) that defines the location your frontline employees work in. You can only choose one location attribute. ++ All custom attributes are case sensitive and must start with an "extension_" prefix. Only custom attributes of the String data type are supported. :::image type="content" source="media/dtas-location-attribute.png" alt-text="Screenshot showing where to enter your Microsoft Entra attribute that identifies the location where your frontline employees work." lightbox="media/dtas-location-attribute.png"::: When evaluating the right solution for your organization, we recommend you do th 1. Select **Users**, and then choose your user. 1. Copy the user's object ID. + > [!NOTE] + > After your teams are deployed, you can also add more team owners through the [PowerShell solution](deploy-teams-at-scale.md) or by using any other manual methods. + 1. (Preview) On the Map frontline attributes page, select the Microsoft Entra attributes that most accurately reflect the departments and job titles in your organization. You can set the **Department attribute**, **Job title attribute**, or both. > [!NOTE] When evaluating the right solution for your organization, we recommend you do th 1. Review your settings, and then choose **Finish setup.** + :::image type="content" source="media/dtas-setup-submitted.png" alt-text="Screenshot of the Manage frontline teams page with a banner showing that setup is in progress." lightbox="media/dtas-setup-submitted.png"::: + > [!NOTE] > Setup can take several hours to run. Refresh the Manage frontline teams page to get the latest status. - :::image type="content" source="media/dtas-setup-submitted.png" alt-text="Screenshot of the Manage frontline teams page with a banner showing that setup is in progress." lightbox="media/dtas-setup-submitted.png"::: - ## Deploy your frontline dynamic teams 1. After setup is completed, go to the Manage frontline teams page, and then select the **Deploy** button. You can manage your teams when changes happen in your organization. |Define your frontline locations. | Existing teams will continue to persist. If a team is no longer tied to a location, there will be no users in that team, and users are put in their respective location teams. |You can create new frontline teams based on the locations defined by your new Microsoft Entra attribute. | |Set your team name prefix. |All existing team names will be updated to reflect the prefix and location name if that was changed. |All new teams will have the updated naming convention. | |Select your team template. |No updates to the team structure will occur. |All new teams will use the updated team template. |- |Select your team owner. |The team owner will be updated for all existing teams. |All new teams will have the updated team owner. | + |Select your team owner. |The team owner will be updated for all existing teams. Team owners that were added through [PowerShell](deploy-teams-at-scale.md) or any other manual methods won't be removed.|All new teams will have the updated team owner.| ## Get analytics on frontline teams usage |
| frontline | Deploy Teams At Scale | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/deploy-teams-at-scale.md | Create two CSV files for each batch of teams that you deploy: |**ActionType**|Whether you're adding or removing the user from the team. Options are `AddMember` and `RemoveMember`.| |**Owner or Member**|Whether the user is a team owner or team member. Options are `Owner` and `Member`.| + > [!NOTE] + > In this CSV file, you can also assign multiple users as team owners for any team, including dynamic frontline teams that you created in the Teams admin center through the [deploy frontline dynamic teams experience](deploy-dynamic-teams-at-scale.md). + #### Examples Use the following examples to help you create your CSV files. Here, we named the files, Teams.csv and Users.csv. |
| frontline | Ehr Admin Epic | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/ehr-admin-epic.md | appliesto: - Microsoft 365 for frontline workers description: Learn how to integrate the Teams EHR connector to enable healthcare providers in your organization to conduct virtual appointments with patients or other providers in Teams directly from the Epic EHR system. Previously updated : 03/30/2023 Last updated : 06/26/2024 # Virtual Appointments with Teams - Integration into Epic EHR Review the following information to get an understanding of the overall integrat | |Request app access|App enablement|Connector configuration|Epic configuration|Testing| |--||||||-| **Duration** | Approximately 12-24 hours| Approximately 24 hours | Approximately 1-3 days | Approximately 1-3 days | | +| **Duration** | Approximately 7 business days| Approximately 7 business days | Approximately 7 business days | Approximately 7 business days | | | **Action**| You [request access to the Teams app](#request-access-to-the-teams-app). | We create a public and private key certificate and upload them to Epic. | You complete configuration steps in the EHR connector configuration portal. | You work with your Epic technical specialist to configure FDI records in Epic.| You complete testing in your test environment. | | **Outcome**| We authorize your organization for testing. | Epic syncs the public key certificate. | You receive FDI records for Epic configuration. | Configuration completed. Ready to test. | Full validation of flows and decision to move to production. | To enable SMS notifications, your Microsoft 365 admin completes the following st 2. Under **Your phone numbers**, select **Generate a new phone number** to generate a phone number for your organization. Doing this starts the process to request and generate a new phone number. This process might take up to 2 minutes to complete. - After the phone number is generated, it's displayed on the screen. This number will be used to send SMS confirmations and reminders to your patients. The number has been provisioned but isnΓÇÖt linked to the FHIR base URL yet. You do that in the next step. + After the phone number is generated, it's displayed on the screen. This number is used to send SMS confirmations and reminders to your patients. The number has been provisioned but isnΓÇÖt linked to the FHIR base URL yet. You do that in the next step. :::image type="content" source="media/ehr-connector-epic-phone-number.png" alt-text="Screenshot showing an example of the phone number that's generated." lightbox="media/ehr-connector-epic-phone-number.png"::: To enable SMS notifications, your Microsoft 365 admin completes the following st 3. Some telephone carriers now [require unverified toll numbers to be verified](/azure/communication-services/concepts/sms/sms-faq#sms-to-us-phone-numbers). This requirement became effective October 1, 2022. Some carriers are following this more strictly than others. -You'll need to [register your generated phone number in this form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR0NW3g8C-tRNlyVpwWkCiS1UOEFCVTRHSFMwRk9BVTg3MVdZQlVCNEI4SS4u). This will ensure none of your SMS messages will be blocked when sent to US phone numbers. +You'll need to [register your generated phone number in this form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR0NW3g8C-tRNlyVpwWkCiS1UOEFCVTRHSFMwRk9BVTg3MVdZQlVCNEI4SS4u). This ensures none of your SMS messages will be blocked when sent to US phone numbers. 4. To link the phone number to a FHIR base URL, under **Phone number** in the **SMS configuration** section, select the number. Do this for each FHIR base URL for which you want to enable SMS notifications. You'll need to [register your generated phone number in this form](https://forms A public key certificate is required to receive appointment information for sending SMS notifications. The certificate is needed to verify that the incoming information is from a valid source. - When the connector is used to send SMS reminders, the patientΓÇÖs phone number is sent by Epic in a HL7v2 payload when appointments are created in Epic. These numbers are stored for each appointment in your organizationΓÇÖs geography and are retained until the appointment takes place. To learn more about how to configure HL7v2 messages, see the [Epic-Microsoft Teams Telehealth Integration Guide](https://galaxy.epic.com/Search/GetFile?Url=1!68!100!100100357). + When the connector is used to send SMS reminders, the patientΓÇÖs phone number is sent by Epic in an HL7v2 payload when appointments are created in Epic. These numbers are stored for each appointment in your organizationΓÇÖs geography and are retained until the appointment takes place. To learn more about how to configure HL7v2 messages, see the [Epic-Microsoft Teams Telehealth Integration Guide](https://galaxy.epic.com/Search/GetFile?Url=1!68!100!100100357). Choose **Next**. The [EHR connector Virtual Appointments report](ehr-connector-report.md) in the ### Privacy and location of data -Teams integration into EHR systems optimizes the amount of data that's used and stored during integration and virtual appointment flows. The solution follows the overall Teams privacy and data management principles and guidelines outlined in Teams Privacy. +Teams integration into EHR systems optimizes the amount of data used and stored during integration and virtual appointment flows. The solution follows the overall Teams privacy and data management principles and guidelines outlined in Teams Privacy. -The Teams EHR connector doesn't store or transfer any identifiable personal data or any health records of patients or healthcare providers from the EHR system. The only data that is stored by the EHR connector is the EHR userΓÇÖs unique ID, which is used during Teams meeting setup. +The Teams EHR connector doesn't store or transfer any identifiable personal data or any health records of patients or healthcare providers from the EHR system. The only data stored by the EHR connector is the EHR userΓÇÖs unique ID, which is used during Teams meeting setup. The EHR userΓÇÖs unique ID is stored in one of the three geographic regions described in [Where your Microsoft 365 customer data is stored](/microsoft-365/enterprise/o365-data-locations). All chat, recordings, and other data shared in Teams by meeting participants are stored according to existing storage policies. To learn more about the location of data in Teams, see [Location of data in Teams](/microsoftteams/location-of-data-in-teams). |
| frontline | Ehr Admin Oracle Health | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/ehr-admin-oracle-health.md | appliesto: - Microsoft 365 for frontline workers description: Learn how to integrate the Teams EHR connector to enable healthcare providers in your organization to conduct virtual appointments with patients or other providers in Teams directly from the Oracle Health EHR system. Previously updated : 03/30/2023 Last updated : 06/26/2024 # Virtual Appointments with Teams - Integration into Oracle Health EHR The communication and collaboration platform of Teams makes it easy for clinicia This article describes how to set up and configure the Teams EHR connector to integrate with the Oracle Health platform. It also gives you an overview of the Teams Virtual Appointments experience from the Oracle Health EHR system. > [!NOTE]-> Cerner has been renamed to Oracle Health. The video below refers to Oracle Health as Cerner. +> Cerner has been renamed to Oracle Health. The following video refers to Oracle Health as Cerner. > [!VIDEO https://www.microsoft.com/videoplayer/embed/RE5d6gj] Oracle Health integration is currently only available in the United States. ### Prerequisites -Before you integrate the Teams EHR connector in your healthcare organization, you must have the following: - - An active subscription to Microsoft Cloud for Healthcare or a subscription to Microsoft Teams EHR connector standalone offer. - Users have an appropriate Microsoft 365 or Office 365 license that includes Teams meetings. - Teams is adopted and used in your healthcare organization. To enable SMS notifications, your Microsoft 365 admin completes the following st 1. Under **Your phone numbers**, select **Generate a new phone number** to generate a phone number for your organization. Doing this starts the process to request and generate a new phone number. This process might take up to 2 minutes to complete. - After the phone number is generated, it's displayed on the screen. This number will be used to send SMS confirmations and reminders to your patients. The number has been provisioned but isnΓÇÖt linked to the FHIR base URL yet. You do that in the next step. + After the phone number is generated, it's displayed on the screen. This number is used to send SMS confirmations and reminders to your patients. The number has been provisioned but isnΓÇÖt linked to the FHIR base URL yet. You do that in the next step. :::image type="content" source="media/ehr-admin-cerner-phone-number.png" alt-text="Screenshot showing an example of the phone number that's generated." lightbox="media/ehr-admin-cerner-phone-number.png"::: To enable SMS notifications, your Microsoft 365 admin completes the following st 1. Some telephone carriers now [require unverified toll numbers to be verified](/azure/communication-services/concepts/sms/sms-faq#sms-to-us-phone-numbers). This requirement became effective October 1, 2022. Some carriers are following this more strictly than others. -You'll need to [register your generated phone number in this form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR0NW3g8C-tRNlyVpwWkCiS1UOEFCVTRHSFMwRk9BVTg3MVdZQlVCNEI4SS4u). This will ensure none of your SMS messages will be blocked when sent to US phone numbers. +You'll need to [register your generated phone number in this form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR0NW3g8C-tRNlyVpwWkCiS1UOEFCVTRHSFMwRk9BVTg3MVdZQlVCNEI4SS4u). This ensures none of your SMS messages will be blocked when sent to US phone numbers. ### Review and finish the configuration The [EHR connector Virtual Appointments report](ehr-connector-report.md) in the ## Privacy and location of data -Teams integration into EHR systems optimizes the amount of data thatΓÇÖs used and stored during integration and virtual appointment flows. The solution follows the overall Teams privacy and data management principles and guidelines outlined in Teams Privacy. +Teams integration into EHR systems optimizes the amount of data used and stored during integration and virtual appointment flows. The solution follows the overall Teams privacy and data management principles and guidelines outlined in Teams Privacy. The Teams EHR connector doesn't store or transfer any identifiable personal data or any health records of patients or healthcare providers from the EHR system. The only data that the EHR connector stores is the EHR userΓÇÖs unique ID, which is used during Teams meeting setup. |
| frontline | Ehr Connector Report | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/ehr-connector-report.md | appliesto: - Microsoft 365 for frontline workers description: Learn how to use the Teams EHR connector Virtual Appointments report in the Microsoft Teams admin center to get an overview of EHR-integrated virtual appointment usage in your organization. Previously updated : 12/16/2022 Last updated : 06/26/2024 # Microsoft Teams EHR connector Virtual Appointments report The Microsoft Teams Electronic Health Record (EHR) connector Virtual Appointments report in the Microsoft Teams admin center gives you a quick and easy way to view Teams EHR-integrated virtual appointments usage in your organization. -To view the report, you must be a Global admin, Teams admin, Global reader, or Report reader. +To view the report, you must be a Teams admin, Global reader, Report reader, or Global admin. ++> [!IMPORTANT] +> Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use a less-privileged role. ## View the report There are two ways to access and view the report in the Teams admin center. In the dashboard of the Microsoft Teams admin center, go to the **EHR connector Virtual Appointments** card. -Here, you get an at-a-glance view of Teams EHR-integrated virtual appointment activity by month, including completed appointments, remaining allocation, and whether you've exceeded the monthly limit (depending on the license you have). +Here, you get an at-a-glance view of Teams EHR-integrated virtual appointment activity by month, including completed appointments, remaining allocation, and whether you exceeded the monthly limit (depending on the license you have). :::image type="content" source="media/ehr-connector-report-card.png" alt-text="Screenshot of the EHR connector usage card in the Teams admin center dashboard." lightbox="media/ehr-connector-report-card.png"::: Choose **View details** to view the report. To purchase more licenses, choose ** |Callout |Description | |--|-| |**1** |Each report shows the date for when the report was generated and the date range you chose.|-|**2** |The table gives you detailed information about each appointment that took place during the selected date range. Keep in mind that you won't see entries for appointments in which either a staff member or patient didn't join. <ul><li>**Start time (UTC)** is the date and time when both a staff member and participant are in the appointment. </li> <li>**Duration** is the time difference between the start time and when the last person leaves the appointment.</li> <li>**Primary** is the name of the meeting organizer. <li>**Primary's email** is the email address of the meeting organizer.</li> <li> **Department** is the department information for the appointment. If the information isn't displayed correctly, contact your EHR support team. For integration with Epic, make sure ```&departmentId=%PERFDEPID;;; ; ;;NONE;%``` is part of the provider integration record. </li></li> <li>**Attendants** is the total number of staff members and participants in the appointment.</li> <li>**Within limit** indicates whether the appointment is within the allocation limit. </li><li>**Appointment ID** (coming soon) is the appointment identifier from the EHR system. For Epic-integrated appointments, the identifier refers to the appointment CSN number. </li> </ul> | +|**2** |The table gives you detailed information about each appointment that took place during the selected date range. Keep in mind that you won't see entries for appointments in which either a staff member or patient didn't join. <ul><li>**Start time (UTC)** is the date and time when both a staff member and participant are in the appointment. </li> <li>**Duration** is the time difference between the start time and when the last person leaves the appointment.</li> <li>**Primary** is the name of the meeting organizer. <li>**Primary's email** is the email address of the meeting organizer.</li> <li> **Department** is the department information for the appointment. If the information isn't displayed correctly, contact your EHR support team. For integration with Epic, make sure ```&departmentId=%PERFDEPID;;; ; ;;NONE;%``` is part of the provider integration record. </li></li> <li>**Attendants** is the total number of staff members and participants in the appointment.</li> <li>**Within limit** indicates whether the appointment is within the allocation limit. </li><li>**Appointment ID** (coming soon) is the appointment identifier from the EHR system. For Epic-integrated appointments, the identifier refers to the appointment CSN number. </li> </ul> | |**3** |You can export the report to a CSV file for offline analysis. Select **Export to Excel** to download the report. | |**4** |Select **Filter** to filter the report details view. | |**5** |Select **Full screen** to view the report in full screen mode. | |
| frontline | Ehr Connector Troubleshoot Setup Configuration | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/ehr-connector-troubleshoot-setup-configuration.md | appliesto: - Microsoft 365 for frontline workers description: Use this guidance to help you troubleshoot common setup and configuration issues for the Teams Electronic Health Record (EHR) connector. Previously updated : 04/21/2023 Last updated : 06/26/2024 # Troubleshoot Microsoft Teams EHR connector setup and configuration -This article provides guidance for how to troubleshoot common setup and configuration issues for the Microsoft Teams Electronic Health Record (EHR) connector. Use it to help resolve blockers that you may experience when you set up and configure the EHR connector to integrate with your [Oracle Health EHR](ehr-admin-oracle-health.md) or [Epic EHR](ehr-admin-epic.md) system. +This article provides guidance for how to troubleshoot common setup and configuration issues for the Microsoft Teams Electronic Health Record (EHR) connector. Use it to help resolve blockers that you might experience when you set up and configure the EHR connector to integrate with your [Oracle Health EHR](ehr-admin-oracle-health.md) or [Epic EHR](ehr-admin-epic.md) system. ## FHIR URL isn't working Your permissions need to be changed in Epic. Contact your Epic technical special ## Can't launch virtual appointments -### I've set up the EHR connector for the first time and patients are unable to launch a virtual appointment from the patient portal +### I set up the EHR connector for the first time and patients are unable to launch a virtual appointment from the patient portal -Here are some common reasons why you may be experiencing this issue and how to resolve it. +Here are some common reasons why you might be experiencing this issue and how to resolve it. #### The FDI records in Epic don't match the values from the EHR connector configuration portal To resolve this issue: Currently, group visits are only supported in Epic. -Here are some common reasons why you may be experiencing this issue when integrating with Epic, and how to resolve it. +Here are some common reasons why you might be experiencing this issue when integrating with Epic, and how to resolve it. - You're using an incorrect version of Teams. Group visits require a minimum of Teams version 1.2 and an upgrade must be requested in Epic Connection Hub. - New FDI records need to be added. Your Epic analyst will need to create new FDI records for group visits to support the provider and patient join experience. Additionally, you must change the context token in the group visit FDI records from ```sessionId=%CSN%``` to ```sessionId=%CONFERENCEID%```. Contact your Epic technical specialist for help.-- If you're still experiencing this issue after trying the previous steps in this list, your tenant settings may need to be changed. Contact Microsoft Support to open a support ticket for the Teams EHR connector. Indicate in the ticket that group settings need to be enabled.+- If you're still experiencing this issue after trying the previous steps in this list, your tenant settings might need to be changed. Contact Microsoft Support to open a support ticket for the Teams EHR connector. Indicate in the ticket that group settings need to be enabled. ## Provider experience Contact an admin in your organization to either grant you admin access or set up If you want to share your FHIR base URL, email us with the FHIR base URL you would like to share at [TeamsForHealthcare](mailto:teamsforhealthcare@service.microsoft.com) with the following information: 1. FHIR base URL to be shared-1. Tenant ID of the parent/initial Microsoft tenant hosting the EHR Connector (such as the main hospital hosting the EHR) -1. Tenant ID(s) of the new tenant(s) that will share the EHR Connector (such as regional branches, related medical offices or clinics) +1. Tenant ID of the parent/initial Microsoft tenant hosting the EHR connector (such as the main hospital hosting the EHR) +1. Tenant ID(s) of the new tenant(s) that will share the EHR connector (such as regional branches, related medical offices or clinics) ## Virtual Desktop Infrastructure (VDI) support |
| frontline | Switch From Enterprise To Frontline | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/switch-from-enterprise-to-frontline.md | -If you're considering switching some of your users from a Microsoft 365 E plan to a Microsoft 365 [F3](https://www.microsoft.com/microsoft-365/enterprise/f3) or [F1](https://www.microsoft.com/microsoft-365/enterprise/f1) plan, this article provides guidance to help you prepare your organization for the change. Changing from an E plan to an F plan affects the services and features users have access to. +If you're considering switching some of your users from a Microsoft 365 E plan to a Microsoft 365 [F3](https://www.microsoft.com/microsoft-365/enterprise/frontline-plans-and-pricing) or [F1](https://www.microsoft.com/microsoft-365/enterprise/frontline-plans-and-pricing) plan, this article provides guidance to help you prepare your organization for the change. Changing from an E plan to an F plan affects the services and features users have access to. E plans are meant for information workers (employees who typically work at a desk) and F plans are meant for frontline workers (employees who are on the go, often on mobile devices, and work directly with customers or the general public). Each plan may continue to evolve over time to become more tailored for information workers and frontline workers respectively. To learn more, see [Understand frontline worker user types and licensing](flw-licensing-options.md). Start by getting familiar with the service and feature differences between the p Some key differences include: -- F plans don't include Office desktop apps or the Outlook desktop app.-- F plans are limited to devices with integrated screens smaller than 10.9 inches on Office mobile apps.-- F plans [pin frontline worker apps](pin-teams-apps-based-on-license.md) like Walkie Talkie, Shifts, Planner, and Approvals by default in Microsoft Teams.+- F plans don't include Microsoft 365 desktop apps. +- F plans are limited to devices with integrated screens smaller than 10.9 inches on Microsoft 365 for mobile apps. +- F plans with Teams [pin frontline worker apps](pin-teams-apps-based-on-license.md) like Viva Connections as a home experience, Walkie Talkie, Shifts, Planner, and Approvals by default in Teams. -In this section, we've included more information about these key differences and highlighted some additional differences to pay attention to. Keep in mind that this isn't a comprehensive list. To learn more: +In this section, we provide more information about these key differences and highlight some other differences to pay attention to. Keep in mind that this isn't a comprehensive list. To learn more: - See [Modern work plan comparison](https://go.microsoft.com/fwlink/p/?linkid=2139145) for a detailed comparison of what's included in E and F plans. - See [service availability](/office365/servicedescriptions/office-365-platform-service-description/office-365-plan-options#service-availability-within-each-microsoft-365-and-office-365-plan) and [feature availability across plans](/office365/servicedescriptions/office-365-platform-service-description/office-365-platform-service-description#feature-availability-across-some-plans) for a list of service and feature availability across E and F plans. -### Office apps +### Microsoft 365 apps -Office desktop apps aren't included in F3 and F1 plans. Your frontline workers can use Office for the web and Office mobile apps to get things done. Keep in mind that F3 users have full access to documents in Office for the web and F1 users have read-only access. +Desktop client apps aren't included in F3 and F1 plans. Your frontline workers can use Microsoft 365 for the web and Microsoft 365 mobile apps to get things done. Keep in mind that F3 users have full access to documents in Microsoft 365 for the web and mobile apps and F1 users have read-only access. -|Service or feature|Microsoft 365 E3/E5 |Microsoft 365 F3|Microsoft 365 F1| -||||| -|Office desktop apps (Word, Excel, OneNote, PowerPoint, Access, Publisher)|Yes|No|No| -|Office for the web (Word, Excel, OneNote, PowerPoint)|Yes|Yes|Read-only| -|Office mobile apps (Word, Excel, PowerPoint, Outlook, OneNote)|Yes|Yes¹|Read-only| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Desktop client apps (Word, Excel, PowerPoint, OneNote, Outlook, Access, Publisher)|Yes|No|No|No|No| +|Microsoft 365 for the web |Yes|Yes|Yes|Read-only|Read-only| +|Microsoft 365 for mobile |Yes|Yes<sup>1</sup>|Yes<sup>1</sup>|Read-only|Read-only| +|Visio for the web|Yes|Yes|Yes|Read-only|Read-only| -¹Editing files supported on devices with integrated screens less than 10.9 inches. +<sup>1</sup>Limited to devices with integrated screens less than 10.9 inches. -#### Office for the web +#### Microsoft 365 for the web -With Office for the web, your frontline workers use a web browser to open Word, Excel, OneNote, and PowerPoint files. +With Microsoft 365 for the web, your frontline workers use a web browser to open Word, Excel, OneNote, and PowerPoint files. -Here's some differences to be aware when using Office for the web. For a detailed feature comparison between Office for the web and Office desktop apps, see [Office for the web service description](/office365/servicedescriptions/office-online-service-description/office-online-service-description). +Here's some differences to be aware when using Microsoft 365 for the web. For a detailed feature comparison between Microsoft 365 for the web and desktop apps, see the [service description](/office365/servicedescriptions/office-online-service-description/office-online-service-description). |Service or feature|Some differences |Learn more| ||||-|**Word for the web**|<ul><li> Can open and edit macro-enabled documents (.docm) and templates (.dotm) but macros don't run.</li><li>Can open but not edit User Defined Permission (UDP) Information Rights Management (IRM)-protected documents.</li></ul>|<ul><li>[Word for the web service description](/office365/servicedescriptions/office-online-service-description/word-online)</li><li>[Differences between using a document in the browser and in Word](https://support.microsoft.com//office/differences-between-using-a-document-in-the-browser-and-in-word-3e863ce3-e82c-4211-8f97-5b33c36c55f8)</li></ul>| -|**Excel for the web**|<ul><li>Can open and edit macro-enabled workbooks (.xlsm) but macros don't run.</li><li>[File size limitations](https://support.microsoft.com/office/file-size-limits-for-workbooks-in-sharepoint-9e5bc6f8-018f-415a-b890-5452687b325e)<ul><li>To view or interact with a workbook stored in SharePoint Online, the workbook must be less than 100 MB. </li><li>To open a workbook that's attached to an email message in Outlook on the web, the workbook must be less than 10 MB.</li></ul></ul>|<ul><li>[Excel for the web service description](/office365/servicedescriptions/office-online-service-description/excel-online)</li><li>[Differences between using a workbook in the browser and in Excel](https://support.microsoft.com/office/differences-between-using-a-workbook-in-the-browser-and-in-excel-f0dc28ed-b85d-4e1d-be6d-5878005db3b6)</li><li>Most Excel functions work in a browser as they do in Excel. For a list of exceptions, see [Functions in Excel and in Excel for the web](https://support.microsoft.com/office/differences-between-using-a-workbook-in-the-browser-and-in-excel-f0dc28ed-b85d-4e1d-be6d-5878005db3b6#__functions).</li></ul>| +|**Word for the web**|<ul><li> Can open and edit macro-enabled documents (.docm) and templates (.dotm) but macros don't run.</li><li>Can open but not edit Information Rights Management (IRM)-protected documents.</li></ul>|<ul><li>[Word for the web service description](/office365/servicedescriptions/office-online-service-description/word-online)</li><li>[Word Features Comparison: Web vs Desktop](https://support.microsoft.com//office/differences-between-using-a-document-in-the-browser-and-in-word-3e863ce3-e82c-4211-8f97-5b33c36c55f8)</li></ul>| +|**Excel for the web**|<ul><li>Can open and edit macro-enabled workbooks (.xlsm) but macros don't run.</li><li>[File size limitations](https://support.microsoft.com/office/file-size-limits-for-workbooks-in-sharepoint-9e5bc6f8-018f-415a-b890-5452687b325e)<ul><li>To view or interact with a workbook stored in SharePoint Online, the workbook must be less than 100 MB.</li><li>To open a workbook that's attached to an email message in Outlook on the web, the workbook must be less than 10 MB.</li></ul></ul>|<ul><li>[Excel for the web service description](/office365/servicedescriptions/office-online-service-description/excel-online)</li><li>[Differences between using a workbook in the browser and in Excel](https://support.microsoft.com/office/differences-between-using-a-workbook-in-the-browser-and-in-excel-f0dc28ed-b85d-4e1d-be6d-5878005db3b6)</li><li>Most Excel functions work in a browser as they do in Excel. For a list of exceptions, see [Functions in Excel and in Excel for the web](https://support.microsoft.com/office/differences-between-using-a-workbook-in-the-browser-and-in-excel-f0dc28ed-b85d-4e1d-be6d-5878005db3b6#__functions).</li></ul>| |**OneNote for the web**|<ul><li>Search is limited to the current section.</li><li>Zoom in and out isn't available. Instead, users can use their browser's zoom feature.</li></ul>|<ul><li>[OneNote for the web service description](/office365/servicedescriptions/office-online-service-description/onenote-online)</li><li>[Differences between using a notebook in the browser and in OneNote](https://support.microsoft.com/office/differences-between-using-a-notebook-in-the-browser-and-in-onenote-a3d1fc13-ac74-456b-b391-b633a62aa83f)</li></ul>|-|**PowerPoint for the web**|<ul><li>Can open files up to 2 GB.</li><li>Can open and edit macro-enabled presentations (.pptm, .potm, .ppsm) but macros don't run.</li></ul>|<ul><li>[PowerPoint for the web service description](/office365/servicedescriptions/office-online-service-description/powerpoint-online)</li><li>[How certain features behave in web-based PowerPoint](https://support.microsoft.com/office/how-certain-features-behave-in-web-based-powerpoint-a931f0c8-1305-4428-8f7c-9cfa00ef28c5)</li></ul>| +|**PowerPoint for the web**|<ul><li>Can open files up to 2 GB.</li><li>Can open and edit macro-enabled presentations (.pptm, .potm, .ppam, .potx, .ppsm) but macros don't run.</li></ul>|<ul><li>[PowerPoint for the web service description](/office365/servicedescriptions/office-online-service-description/powerpoint-online)</li><li>[How certain features behave in web-based PowerPoint](https://support.microsoft.com/office/how-certain-features-behave-in-web-based-powerpoint-a931f0c8-1305-4428-8f7c-9cfa00ef28c5)</li></ul>| -#### Office mobile +#### Microsoft 365 for mobile -Your frontline workers can get Office on their mobile devices in two ways: +Your frontline workers can get Word, Excel, and PowerPoint on their mobile devices in two ways: -- Install the Office mobile app that combines Word, Excel, and PowerPoint.-- Install individual Office mobile apps for Word, Excel, PowerPoint, and OneNote.+- Install the Microsoft 365 mobile app that combines Word, Excel, and PowerPoint. +- Install individual mobile apps for Word, Excel, PowerPoint, and OneNote. -To learn more, see [Install and set up Office on an Android](https://support.microsoft.com/office/install-and-set-up-office-on-an-android-cafe9d6f-8b0c-4b03-b20a-12438a82a22d) and [Install and set up Office on an iPhone or iPad](https://support.microsoft.com/office/install-and-set-up-office-on-an-iphone-or-ipad-9df6d10c-7281-4671-8666-6ca8e339b628). +To learn more, see [Install and set up Microsoft 365 apps on Android](https://support.microsoft.com/office/install-and-set-up-office-on-an-android-cafe9d6f-8b0c-4b03-b20a-12438a82a22d) and [Install and set up Microsoft 365 apps on an iPhone or iPad](https://support.microsoft.com/office/install-and-set-up-office-on-an-iphone-or-ipad-9df6d10c-7281-4671-8666-6ca8e339b628). -For more information about the features that are available in Office mobile, see [What you can do in the Office apps on mobile devices with a Microsoft 365 subscription](https://support.microsoft.com/office/what-you-can-do-in-the-office-apps-on-mobile-devices-with-a-microsoft-365-subscription-9ef8b63a-05fd-4f9c-bac5-29da046833ea). +For more information about the features that are available in Microsoft 365 apps on mobile devices, see [What you can do in Microsoft 365 apps on mobile devices with a Microsoft 365 subscription](https://support.microsoft.com/office/what-you-can-do-in-the-microsoft-365-apps-on-mobile-devices-with-a-microsoft-365-subscription-9ef8b63a-05fd-4f9c-bac5-29da046833ea). #### Email F3 users have a 2 GB mailbox that they can access through Outlook on the web. Fo F1 users don't have mailbox rights. Although a mailbox is provisioned for users through the Exchange Kiosk plan, they aren't entitled to use it. We recommend that you [disable Outlook on the web](/exchange/recipients-in-exchange-online/manage-user-mailboxes/enable-or-disable-outlook-web-app) for F1 users. -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Exchange Online mailbox|Yes (100 GB mailbox)|Yes (2 GB mailbox)|No¹| -|Outlook desktop app|Yes|No|No| -|Archive mailbox|Yes|No|No| -|Delegate access|Yes|No|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Exchange Online mailbox|Yes (100 GB mailbox)|Yes (2 GB mailbox)|Yes (2 GB mailbox)|No<sup>1</sup>|No<sup>1</sup>| +|Outlook desktop app|Yes|No|No|No|No| +|Archive mailbox|Yes|No|No|No|No| +|Delegate access|Yes|No|No|No|No| -¹F1 includes the Exchange Kiosk plan to enable Teams calendar only and doesn't include mailbox rights. +<sup>1</sup>F1 includes the Exchange Kiosk plan to enable Teams calendar only and doesn't include mailbox rights. To learn more, see [Exchange Online service description](/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description). #### Teams -F3 and F1 plans include the Teams desktop app, mobile app, and web app for frontline worker communication and collaboration. Your frontline workers have access to Teams features including meetings, chat, channels, content, and apps. However, they won't be able to create live events and webinars or use Teams Phone capabilities without the purchase of additional add-ons. +F3 and F1 plans with Teams include the Teams desktop app, mobile app, and web app for frontline worker communication and collaboration. With an F3 or F1 plan that includes Teams, your frontline workers have access to Teams features including meetings, chat, channels, content, and apps. However, they won't be able to use Teams Phone capabilities without the purchase of an additional add-on. -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Live events|Yes|No|No| -|Webinars|Yes|No|No| -|Teams Phone|Yes|No|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Town hall|Available by adding Teams Enterprise or Teams EEA|No|No|No|No| +|Webinars|Available by adding Teams Enterprise or Teams EEA|No|No|No|No| +|Teams Phone Standard| E3: No</br>E5: Available by adding Teams Enterprise or Teams EEA|No|No|No|No| +|Teams Phone Standard for Frontline Workers|N/A|Can be added|N/A|Can be added|N/A| #### SharePoint F3 and F1 users can collaborate on documents and access organization-wide resources such as training materials stored in SharePoint. Keep in mind that F3 and F1 plans don't include site mailboxes or personal sites. -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Site mailbox|Yes|No|No| -|Personal site|Yes|No|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Site mailbox|Yes|No|No|No|No| +|Personal site|Yes|No|No|No|No| -To learn more about SharePoint limits, see [SharePoint limits](/office365/servicedescriptions/sharepoint-online-service-description/sharepoint-online-limits). +To learn more about SharePoint limits by plan, see [SharePoint limits](/office365/servicedescriptions/sharepoint-online-service-description/sharepoint-online-limits). -#### Content services +#### OneDrive F3 and F1 users have 2 GB of OneDrive storage to store and share files. To learn more, see [OneDrive service description](/office365/servicedescriptions/onedrive-for-business-service-description). -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|OneDrive|Unlimited storage¹|2 GB storage|2 GB storage| -|Microsoft Stream|Yes|Yes²|Yes²| -|Sway|Yes|Yes|No| -|Visio for the web|Yes|Yes|Read-only| -|Delve|Yes|No|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|OneDrive|1+ TB storage<sup>1</sup>|2 GB storage|2 GB storage|2 GB storage|2 GB storage| ++<sup>1</sup>Up to 5 TB of initial OneDrive storage per user based on the [default quota](/sharepoint/set-default-storage-space) for the tenant. More storage can be requested. Subscriptions for fewer than five users receive 1 TB of OneDrive storage that can't be expanded. ++#### Content services ++|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Microsoft Forms|Yes<sup>1</sup>|Yes<sup>1</sup>|Yes<sup>1</sup>|No|No| -¹Up to 5 TB of initial OneDrive storage per user based on the [default quota](/onedrive/set-default-storage-space) of the tenant for subscriptions with more than five users. More storage can be requested.</br> -²Users can record meetings and consume Stream content but can't publish to or share in Stream. +<sup>1</sup>Licensed users can create, share, and manage forms. A license isn't needed to complete or respond to a form. -#### Insights and analytics +#### Project and task management -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Viva Insights|Yes|No|No| -|Power BI|Yes|No|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Microsoft Planner|Yes|Yes|Yes|Yes|Yes| +|Microsoft To Do|Yes|Yes|Yes|No|No| -#### Work management and automation +#### Microsoft Viva -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Power Apps|Yes|Yes|No| -|Power Automate|Yes|Yes|No| -|Power Virtual Agents|Yes|Yes|No| -|Dataverse for Teams|Yes|Yes|No| -|Microsoft Forms|Yes¹|Yes¹|No| -|Microsoft To Do|Yes|Yes|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Viva Connections ΓÇô dashboard, feed, resources, and Teams app|Available by adding Teams Enterprise or Teams EEA|Yes|No|Yes|No| +|Viva Engage ΓÇô communities, conversations, and storyline|Yes|Yes|Yes|Yes|Yes| +|Viva Learning in Teams|Available by adding Teams Enterprise or Teams EEA|Yes|No|Yes|No| +|Viva Insights app in Teams|Available by adding Teams Enterprise or Teams EEA|Yes<sup>1</sup>|No|Yes<sup>1</sup>|No| -¹Licensed users can create, share, and manage forms. A license isn't needed to complete or respond to a form. +<sup>1</sup>Limited to Reflect, Headspace, Send Praise, Virtual Commute, Microsoft To Do (F3 only). ++#### Automation, app building, and chatbots ++|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Power Apps for Microsoft 365|Yes|Yes|Yes|No|No| +|Power Automate for Microsoft 365|Yes|Yes|Yes|No|No| +|Copilot Studio for Teams|Available by adding Teams Enterprise or Teams EEA|Yes|No|No|No| +|Dataverse for Teams|Available by adding Teams Enterprise or Teams EEA|Yes|No|No|No| #### Windows -|Service or feature|Microsoft 365 E3/E5|Microsoft 365 F3|Microsoft 365 F1| -||||| -|Windows 11 Enterprise|Yes|Yes¹|No| +|Service or feature|Microsoft 365 E3/E5 (no Teams)|Microsoft 365 F3 (with Teams)|Microsoft 365 F3 (no Teams)|Microsoft 365 F1 (with Teams)|Microsoft 365 F1 (no Teams)| +||||||| +|Windows 11 Enterprise|Yes|Yes<sup>1</sup>|Yes<sup>1</sup>|No|No| -¹No Long-Term Servicing Channel (LTSC) or Microsoft Desktop Optimization Pack (MDOP). Virtual desktop infrastructure (VDI) is only for licensed users of a shared device with a Qualifying Operating System (except for Azure Virtual Desktop). +<sup>1</sup>Virtualized Desktop Infrastructure (VDI) only for licensed users of a shared device with a Qualifying Operating System (except for Azure Virtual Desktop). ## What to expect -The following table lists important things to consider and recommended actions to take during the change process. Use this information to help you identify what to do before the switch and what to plan for after the switch is completed. +The following table lists important things to consider and recommended actions to take during the change process. Use this information to help you identify what to do before the switch and what to plan for after the switch is completed. We'll be referring to this table in later sections of this article. |Service or feature |Before the switch|After the switch| ||||-|Office apps| <ul><li>Identify files that are stored on users' local computers and help users move them to their OneDrive.</li><li>Keep in mind that Office desktop apps will go into reduced functionality mode after changing to an F plan. Be prepared to uninstall Office desktop apps after the switch.</li></ul>| Users:</br> <ul><li>Sign in to [office.com](https://www.office.com) to access Office for the web.</li><li>[Install and use Office mobile apps](https://support.microsoft.com/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f) (if not already).</li><li>Users can also directly collaborate on documents from SharePoint document libraries, OneDrive, Teams, and Viva Engage.</li></ul>Admins:<ul><li>Uninstall Office desktop apps from users' computers.</li></ul> | -|Email, Exchange, Outlook|<ul><li>Identify user mailboxes over 2 GB by using the [Get-MailboxStatistics](/powershell/module/exchange/get-mailboxstatistics?view=exchange-ps&preserve-view=true) Exchange PowerShell cmdlet, and then reduce mailbox size, as needed. To learn more, see [Mailbox storage limits in Outlook on the web](https://support.microsoft.com/office/mailbox-storage-limits-in-outlook-on-the-web-f170fe90-b859-4034-bcda-e186fc6a26f5).</li><li>If users have an archive mailbox:</li><ul><li>Move archive mailbox content back to the user's mailbox.</li><li>Check for any archive policies that may automatically move email based on the age of messages by using the [Get-EXOMailbox](/powershell/module/exchange/get-exomailbox?view=exchange-ps&preserve-view=true) Exchange Online PowerShell cmdlet.</li></ul> <li>Identify site mailbox access and usage.</li><li>Outlook desktop app, data, and configuration:</li><ul><li>Identify users and computers that are using Outlook data (.pst) files.</li><li>Identify and document existing Outlook client-only rules.</li><li>Export email signatures.</li></ul></ul>|Users:</br><ul><li>Sign in to [office.com](https://www.office.com) to access Outlook on the web.</li><li>[Set up email on mobile devices](https://support.microsoft.com/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f) (if not already).</li><li>Check and update mail signatures.</li><li>Check and update mailbox rules.</li></ul>Admins:<ul><li> [Disable Outlook on the web](/exchange/recipients-in-exchange-online/manage-user-mailboxes/enable-or-disable-outlook-web-app) for F1 users and ask them not to access the mailbox through any other methods.</li></ul>| -|Teams | <ul><li>Identify usage of live events and webinars.</li><li>Identify users who have Teams Phone enabled. If users are using this feature, they may not be the appropriate set of users to transition to an F plan.</li></ul> || +|Microsoft 365 apps| <ul><li>Identify files that are stored on users' local computers and help users move them to their OneDrive.</li><li>Keep in mind that desktop apps will go into reduced functionality mode after changing to an F plan. Be prepared to uninstall the desktop apps after the switch.</li></ul>| Users:</br> <ul><li>Sign in to [microsoft365.com](https://www.microsoft365.com/) to access Microsoft 365 for the web.</li><li>[Install and use Microsoft 365 mobile apps](https://support.microsoft.com/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f) (if not already).</li><li>Users can also directly collaborate on documents from SharePoint document libraries, OneDrive, Teams, and Viva Engage.</li></ul>Admins:<ul><li>Uninstall desktop apps from users' computers.</li></ul> | +|Email, Exchange, Outlook|<ul><li>Identify user mailboxes over 2 GB by using the [Get-MailboxStatistics](/powershell/module/exchange/get-mailboxstatistics?view=exchange-ps&preserve-view=true) Exchange PowerShell cmdlet, and then reduce mailbox size, as needed. To learn more, see [Mailbox storage limits in Outlook on the web](https://support.microsoft.com/office/mailbox-storage-limits-in-outlook-on-the-web-f170fe90-b859-4034-bcda-e186fc6a26f5).</li><li>If users have an archive mailbox:</li><ul><li>Move archive mailbox content back to the user's mailbox.</li><li>Check for any archive policies that might automatically move email based on the age of messages by using the [Get-EXOMailbox](/powershell/module/exchange/get-exomailbox?view=exchange-ps&preserve-view=true) Exchange Online PowerShell cmdlet.</li></ul> <li>Identify site mailbox access and usage.</li><li>Outlook desktop app, data, and configuration:</li><ul><li>Identify users and computers that are using Outlook data (.pst) files.</li><li>Identify and document existing Outlook client-only rules.</li><li>Export email signatures.</li></ul></ul>|Users:</br><ul><li>Sign in to [microsoft365.com](https://www.microsoft365.com/) to access Outlook on the web.</li><li>[Set up email on mobile devices](https://support.microsoft.com/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f) (if not already).</li><li>Check and update mail signatures.</li><li>Check and update mailbox rules.</li></ul>Admins:<ul><li> [Disable Outlook on the web](/exchange/recipients-in-exchange-online/manage-user-mailboxes/enable-or-disable-outlook-web-app) for F1 users and ask them not to access the mailbox through any other methods.</li></ul>| +|Teams | <ul><li>Identify usage of town halls and webinars.</li><li>Identify users who have Teams Phone enabled. If users are using this feature, they might not be the appropriate set of users to transition to an F plan. To continue using Teams Phone functionality, purchase and assign [Teams Phone Standard for Frontline Workers licenses](/microsoftteams/teams-add-on-licensing/microsoft-teams-add-on-licensing#purchase-the-teams-phone-standard-for-frontline-workers-license) for appropriate F plan users.</li></ul> || |OneDrive | <ul><li>Identify users who are using more than or close to 2 GB of storage. (OneDrive will become read-only for users who are over the 2 GB limit after the switch to an F plan.)</li><li>Help users reduce the number of files stored in OneDrive and the overall amount of storage used.</li><li>Make sure all files are fully synchronized from users' computers to OneDrive.</li></ul>| | ## Prepare to switch plans An optimal change management strategy includes how you'll communicate with, trai - How will users learn to navigate the differences in services and features? The switch to an F plan might need an increased effort in training as it requires a change in behavior. - How will users get help and support? -When building your strategy, consider communication and training preferences. To help ensure a successful transition, tailor your messaging, training, and support to the specific needs of your frontline workers and company culture. +When building your strategy, consider communication and training preferences. To help ensure a successful transition, tailor your messaging, training, and support to the specific needs of your frontline workforce and company culture. Here's some ideas to help plan your strategy. Here's some ideas to help plan your strategy. |||| |<ul><li>Email</li><li>Department or store managers</li><li>Champions</li><li>Teams and channels</li><li>Viva Engage communities</li></ul> |<ul><li>Microsoft online help, training, and video resources</li><li>In-house training</li></ul>|<ul><li>In-house helpdesk</li><li>Self-serve intranet site</li><li>Microsoft online help, training, and video resources</li><li>Floor walkers and champions</li></ul> | -You may also want to check out these adoption resources to help you engage and train your users: +You might also want to check out these adoption resources to help you engage and train your users: - [Microsoft 365 ΓÇô Microsoft Adoption](https://adoption.microsoft.com/microsoft-365/) - [Teams for frontline workers ΓÇô Microsoft Adoption](https://adoption.microsoft.com/microsoft-teams/frontline-workers/) You may also want to check out these adoption resources to help you engage and t Identify and back up or prepare data that users want to keep. Follow the guidance in the [What to expect](#what-to-expect) section earlier in this article and complete the recommended actions in the **Before the switch** column of the table for each of the following components: -- Office apps+- Microsoft 365 apps - Email, Exchange, Outlook - Teams - OneDrive -For more information, see [Back up data before switching plans](/microsoft-365/commerce/subscriptions/move-users-different-subscription). +For more information, see [Back up data before changing plans](/microsoft-365/commerce/subscriptions/move-users-different-subscription#back-up-data-before-changing-microsoft-365-for-business-plans). ## Switch users to a Microsoft 365 F plan You can use the Microsoft 365 admin center to manually change plans or a scripted approach through PowerShell cmdlets. Whichever method you choose, it's important to complete the license change assignment in one operation. In other words, remove an existing E license and replace it by assigning an F license in the same operation. -Avoid removing an existing license for a user and then reassigning a new one at a later point in time. Doing this can impact a user's data. To learn more, see [What happens to a user's data when you remove their license?](../admin/manage/assign-licenses-to-users.md#what-happens-to-a-users-data-when-you-remove-their-license). +Avoid removing an existing license for a user and then reassigning a new one at a later point in time. Doing this can affect a user's data. To learn more, see [What happens to a user's data when you remove their license?](../admin/manage/assign-licenses-to-users.md#what-happens-to-a-users-data-when-you-remove-their-license). -For step-by-step guidance on how to change plans in the Microsoft admin center, see [Manually change Microsoft plans](/microsoft-365/commerce/subscriptions/upgrade-to-different-plan#change-plans-manually) +For step-by-step guidance on how to change plans in the Microsoft admin center, see [Change plans manually](/microsoft-365/commerce/subscriptions/upgrade-to-different-plan#change-plans-manually). ## What to do after switching plans Follow the guidance in the [What to expect](#what-to-expect) section earlier in this article and complete the recommended actions in the **After the switch** column of the table for each of the following components: -- Office apps+- Microsoft 365 apps - Email, Exchange, Outlook - Teams - OneDrive -Communicate to your users that the change is completed and let them know how to get help as defined in your change management strategy. You may want to include links to [help and learning resources](#user-setup-help-and-learning-resources) to support them in the transition. +Communicate to your users that the change is completed and let them know how to get help as defined in your change management strategy. You might want to include links to [help and learning resources](#user-setup-help-and-learning-resources) to support them in the transition. ## User setup, help, and learning resources -Here are some links to set up, help, and learning resources that you can share with your frontline workers for training and support. +Here are some links to set up, help, and learning resources that you can share with your frontline workforce for training and support. |App|Links | |||-|Office for the web|<ul><li>[Office for the web training](https://support.microsoft.com/office/office-for-the-web-training-e315b031-2bd5-40a1-99ca-264ebf2c8f96)</li><li>[Get started with Office for the web in Microsoft 365](https://support.microsoft.com/office/get-started-with-office-for-the-web-in-microsoft-365-5622c7c9-721d-4b3d-8cb9-a7276c2470e5)</li></ul>| +|Microsoft 365 for the web|<ul><li>[Microsoft 365 for the web training](https://support.microsoft.com/office/office-for-the-web-training-e315b031-2bd5-40a1-99ca-264ebf2c8f96)</li><li>[Microsoft 365 for the web Quick Starts](https://support.microsoft.com/office/microsoft-365-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e?#ID0EBBH=Web)</li></ul>| |Outlook on the web|<ul><li>[Get to know Outlook on the web](https://support.microsoft.com/office/get-to-know-outlook-on-the-web-3f1a229b-0d60-438f-b515-dd7a28026bc1)</li><li>[Get help with Outlook on the web](https://support.microsoft.com/office/get-help-with-outlook-on-the-web-cf659288-35cc-4c6c-8c75-e8e4317fda11)</li><li>[Outlook on the web videos](https://support.microsoft.com/office/learn-more-about-outlook-on-the-web-adbacbab-fe59-4259-a550-6cb7f85f19ec)</li></ul>|-|Office mobile|Setup:</br><ul><li>[Set up Office apps and email on Android](https://support.microsoft.com/office/set-up-office-apps-and-email-on-android-6ef2ebf2-fc2d-474a-be4a-5a801365c87f)</li><li>[Set up Office apps and email on iOS devices](https://support.microsoft.com/office/set-up-the-office-app-and-outlook-on-ios-devices-0402b37e-49c4-4419-a030-f34c2013041f)</li></ul>Office mobile app help:<ul><li>[Office mobile app for Android help](https://support.microsoft.com/office/microsoft-office-app-for-android-0383d031-a1c6-46c9-b734-53cd1d22765b)</li><li>[Office app for iOS help](https://support.microsoft.com/office/microsoft-office-app-for-ios-c8880c05-883a-46b6-ad32-9bffa31228d0)</li></ul>Individual Office mobile app help:<ul><li>[Word for Android Phones](https://support.microsoft.com/office/word-for-android-phones-help-764afb31-ad50-4645-8f51-820ecf731d8f), [Word for Android tablets](https://support.microsoft.com/office/word-for-android-tablets-help-8a0dcd56-fb32-4e0d-95d8-997c066125c8),[Word for iPhone](https://support.microsoft.com/office/word-for-iphone-help-d41a5299-f6fa-4cca-b529-46a8069c5796), [Word for iPad](https://support.microsoft.com/office/word-for-ipad-help-6567cf2a-c949-4213-912d-f7a14f6264c5)</li><li>[Excel for Android Phones](https://support.microsoft.com/office/excel-for-android-phones-help-f818cb37-bfac-485d-8480-363b3da40596), [Excel for Android Tablets](https://support.microsoft.com/office/word-for-android-tablets-help-8a0dcd56-fb32-4e0d-95d8-997c066125c8), [Excel for iPhone](https://support.microsoft.com/office/excel-for-iphone-help-b367819b-05b4-4a56-ab1c-678da62e1fd3), [Excel for iPad](https://support.microsoft.com/office/excel-for-ipad-help-6b5dc2e1-a8e4-48e6-bb69-cb9a3964bc91)</li><li>[PowerPoint for Android Phones](https://support.microsoft.com/office/powerpoint-for-android-phones-help-f6714e00-0ee2-48d1-bd3d-e1997565861f), [PowerPoint for Android Tablets](https://support.microsoft.com/office/powerpoint-for-android-tablets-help-2ada1d22-3784-4943-bc47-9d1ede42875c), [PowerPoint for iPhone](https://support.microsoft.com/office/powerpoint-for-iphone-help-754fcb37-783b-4e8a-afca-edb900221b8b), [PowerPoint for iPad](https://support.microsoft.com/office/powerpoint-for-ipad-help-b75ce3bb-03e3-46df-a792-647573fef84a)</li><li>[OneNote for Android](https://support.microsoft.com/office/microsoft-onenote-for-android-46b4b49d-2bef-4746-9c30-6abb5e20b688), [OneNote for iPhone](https://support.microsoft.com/office/microsoft-onenote-for-iphone-b93a0ea8-1285-4d31-a7c5-86a849731902), [OneNote for iPad](https://support.microsoft.com/office/microsoft-onenote-help-ipad-f44e5bcd-5203-4553-9de4-0c56e6500825)</li></ul> -|Teams|<ul><li>[Teams video training](https://support.microsoft.com/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7)</li><li>[Teams help & learning](https://support.microsoft.com/teams)</li></ul>| --+|Microsoft 365 for mobile|Setup:</br><ul><li>[Set up Microsoft 365 apps and email on Android](https://support.microsoft.com/office/set-up-office-apps-and-email-on-android-6ef2ebf2-fc2d-474a-be4a-5a801365c87f)</li><li>[Set up Microsoft 365 apps and email on iOS devices](https://support.microsoft.com/office/set-up-the-office-app-and-outlook-on-ios-devices-0402b37e-49c4-4419-a030-f34c2013041f)</li></ul>Microsoft 365 mobile app help:<ul><li>[Microsoft 365 mobile app for Android](https://support.microsoft.com/office/microsoft-office-app-for-android-0383d031-a1c6-46c9-b734-53cd1d22765b)</li><li>[Microsoft 365 mobile app for iOS](https://support.microsoft.com/office/microsoft-office-app-for-ios-c8880c05-883a-46b6-ad32-9bffa31228d0)</li></ul>Individual mobile app help:<ul><li>[Word for Android Phones](https://support.microsoft.com/office/word-for-android-phones-help-764afb31-ad50-4645-8f51-820ecf731d8f), [Word for Android tablets](https://support.microsoft.com/office/word-for-android-tablets-help-8a0dcd56-fb32-4e0d-95d8-997c066125c8),[Word for iPhone](https://support.microsoft.com/office/word-for-iphone-help-d41a5299-f6fa-4cca-b529-46a8069c5796), [Word for iPad](https://support.microsoft.com/office/word-for-ipad-help-6567cf2a-c949-4213-912d-f7a14f6264c5)</li><li>[Excel for Android Phones](https://support.microsoft.com/office/excel-for-android-phones-help-f818cb37-bfac-485d-8480-363b3da40596), [Excel for Android Tablets](https://support.microsoft.com/office/excel-for-android-tablets-help-5f089a58-dfa5-4cdb-b93b-55deb638a469), [Excel for iPhone](https://support.microsoft.com/office/excel-for-iphone-help-b367819b-05b4-4a56-ab1c-678da62e1fd3), [Excel for iPad](https://support.microsoft.com/office/excel-for-ipad-help-6b5dc2e1-a8e4-48e6-bb69-cb9a3964bc91)</li><li>[PowerPoint for Android Phones](https://support.microsoft.com/office/powerpoint-for-android-phones-help-f6714e00-0ee2-48d1-bd3d-e1997565861f), [PowerPoint for Android Tablets](https://support.microsoft.com/office/powerpoint-for-android-tablets-help-2ada1d22-3784-4943-bc47-9d1ede42875c), [PowerPoint for iPhone](https://support.microsoft.com/office/powerpoint-for-iphone-help-754fcb37-783b-4e8a-afca-edb900221b8b), [PowerPoint for iPad](https://support.microsoft.com/office/powerpoint-for-ipad-help-b75ce3bb-03e3-46df-a792-647573fef84a)</li><li>[OneNote for Android](https://support.microsoft.com/office/microsoft-onenote-for-android-46b4b49d-2bef-4746-9c30-6abb5e20b688), [OneNote for iPhone](https://support.microsoft.com/office/microsoft-onenote-for-iphone-b93a0ea8-1285-4d31-a7c5-86a849731902), [OneNote for iPad](https://support.microsoft.com/office/microsoft-onenote-help-ipad-f44e5bcd-5203-4553-9de4-0c56e6500825)</li></ul> +|Teams|<ul><li>[Teams video training](https://support.microsoft.com/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7)</li><li>[Teams Help & Learning](https://support.microsoft.com/teams)</li></ul>| |
| loop | Loop Workspaces Storage Permission | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/loop/loop-workspaces-storage-permission.md | Title: Overview of Loop workspaces storage and permissions---+++ audience: Admin Previously updated : 08/21/2023 Last updated : 06/26/2024 ms.localizationpriority: medium search.appverid: MET150 - - M365-collaboration - - essentials-compliance +- M365-collaboration +- essentials-compliance description: Learn about Loop workspaces storage and permissions in the Microsoft 365 ecosystem. f1.keywords: - CSH - - NewAdminCenter_Update - - chat-teams-channels-revamp +- NewAdminCenter_Update +- chat-teams-channels-revamp appliesto: - - Microsoft Teams +- Microsoft Teams # Overview of Loop workspaces storage and permissions |
| solutions | Groups Naming Policy | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/solutions/groups-naming-policy.md | Title: Microsoft 365 Groups and Microsoft Teams naming policy Previously updated : 02/18/2020 Last updated : 06/26/2024 f1.keywords: NOCSH It's recommended that you use attributes that have values filled in for all user > [!NOTE] > A period (.) or a hyphen (-) is permitted anywhere in the group name, except at the beginning or end of the name. An underscore (_) is permitted anywhere in the group name, including at the beginning or end of the name. -- If you are using Viva Engage Office 365 connected groups, avoid using the following characters in your naming policy: @, \#, \[, \], \<, and \>. If these characters are in the naming policy, regular Viva Engage users can't create groups.+- If you are using Viva Engage Office 365 connected groups, avoid using the following characters in your naming policy: @, \#, [, ], \<, and \>. If these characters are in the naming policy, regular Viva Engage users can't create groups. > [!Tip] > - Use short strings as suffix. |
| syntex | Esignature Overview | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/syntex/esignature-overview.md | With SharePoint eSignature, you can quickly and securely send documents for sign  +## Regional availability ++SharePoint eSignature is currently available in the US market. ++Beginning September 2024, SharePoint eSignature will be rolling out to the UK, Canada, and the following European countries/regions: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, and Sweden. ++SharePoint eSignature will be available in the remaining European countries (France, Germany, Italy, the Netherlands, and Spain), as well as Australia and Asia-Pacific, by the end of 2024. ++SharePoint eSignature will be available worldwide by the end of 2025. ++<! + :::column span="4"::: + Austria<br> Belgium<br> Bulgaria<br> Croatia<br> Cyprus<br> Czechia<br> + :::column-end::: + :::column span=""::: + Denmark<br> Estonia<br> Finland<br> Greece<br> Hungary<br> Ireland + :::column-end::: + :::column span=""::: + Latvia<br> Lithuania<br> Luxembourg<br> Malta<br> Poland + :::column-end::: + :::column span=""::: + Portugal<br> Romania<br> Slovakia<br> Slovenia<br> Sweden + :::column-end::: +> + ## Before you begin ### Legal considerations SharePoint eSignature enables binding agreements between parties by allowing gue ## Release notes -- Currently, SharePoint eSignature is rolling out to the US market. The feature rolls out to other regions later in 2024.- - SharePoint eSignature is available for only PDF documents at this time. -- Support for other electronic signature providers, such as Adobe Acrobat Sign and DocuSign, will be provided in 2024.+- Support for additional electronic signature providers, including Adobe Acrobat Sign and DocuSign, will be available later in 2024. ++- Tracking of SharePoint eSignature requests through the Approvals app in Microsoft Teams will be available later in 2024. -- You'll be able to track your SharePoint eSignature requests using the Approvals app in Microsoft Teams in 2024. <br> |
| syntex | Esignature Setup | https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/syntex/esignature-setup.md | description: Learn how to set up and manage sites in SharePoint eSignature. # Set up SharePoint eSignature > [!NOTE]-> SharePoint eSignature is available to the US market. If a tenant's location is the United States, SharePoint eSignature will be available for that tenant. -For US-located, multi-geo enabled tenants, eSignature will be available in the home geo only. -> SharePoint eSignature will roll out to other regions later this year. +> SharePoint eSignature is available to the US market. If a tenant's location is the United States, SharePoint eSignature will be available for that tenant. For US-located, multi-geo enabled tenants, eSignature will be available in the home geo only. +> SharePoint eSignature will roll out to [other regions](esignature-overview.md#regional-availability) later this year. The SharePoint eSignature service is set up in the Microsoft 365 admin center. Before you begin, determine whether this feature is appropriate for your needs by reading the [Before you begin section](esignature-overview.md#before-you-begin). |