Updates from: 02/02/2023 05:37:25
Category Microsoft Docs article Related commit history on GitHub Change details
admin Create Dns Records At Any Dns Hosting Provider https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider.md
On your hosting provider's website, add a new MX record. Make sure that the fiel
Save the record, and then remove any other MX records.
-### Add CNAME records to connect other services (Teams, Exchange Online, AAD, MDM)
+### Add CNAME records to connect other services (Teams, Exchange Online, MDM)
You'll get the information for the CNAME records from the admin center domain setup wizard.
admin Release Options In Office 365 https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/admin/manage/release-options-in-office-365.md
You can change how your organization receives Microsoft 365 updates by following
9. When you're done adding users, select **Save changes**.
-![Image to set up release option in the Microsoft 365 admin center.](../../media/release_option_admincenter.png)
-
+ ## Next steps Discover how to [manage messages](/office365/admin/manage/message-center) in your [Microsoft 365 Message center](https://admin.microsoft.com/Adminportal/Home?source=applauncher#/MessageCenter) to get notifications about upcoming Microsoft 365 updates and releases.
compliance Data Classification Content Explorer https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/data-classification-content-explorer.md
In order to get access to the content explorer tab, an account must be assigned
> [!IMPORTANT] > Only Global admins can manage or assign permissions to other users in the compliance portal. For more information, see [Permissions in the Microsoft Purview compliance portal](microsoft-365-compliance-center-permissions.md). >
-### Required permissions to access items in content explorer
+**Required permissions to access items in content explorer**
Access to content explorer is highly restricted because it lets you read the contents of scanned files.
A Global admin, can assign the necessary Content Explorer List Viewer, and Conte
#### Roles and Role Groups
-There are roles and role groups that you useto fine tune your access controls.
+There are roles and role groups that you use to fine tune your access controls.
Here's a list of applicable roles. To learn more about them, see [Permissions in the Microsoft Purview compliance portal](microsoft-365-compliance-center-permissions.md).
compliance Dlp Configure Endpoint Settings https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/dlp-configure-endpoint-settings.md
File activity will always be audited for onboarded devices, regardless of whethe
Use this setting to define groups of printers that you want to assign policy actions to that are different from the global printing actions. For example, say you want your DLP policy to block printing of contracts to all printers, except for printers that are in the legal department. This feature is available for devices running any of the following Windows versions: - - Windows 10 and later (20H2, 21H1, 21H2, and later) - [KB5020030](https://support.microsoft.com/en-us/topic/november-15-2022-kb5020030-os-builds-19042-2311-19043-2311-19044-2311-and-19045-2311-preview-237a9048-f853-4e29-a3a2-62efdbea95e2) - Win 11 21H2 - [KB5019157](https://support.microsoft.com/en-us/topic/november-15-2022-kb5019157-os-build-22000-1281-preview-d64fb317-3435-49ff-b2c4-d0356a51a6b0) - Win 11 22H2 - [KB5020044](https://support.microsoft.com/en-us/topic/november-29-2022-kb5020044-os-build-22621-900-preview-43f0bdf9-0b75-4110-bab3-3bd2433d84b3)
This feature is available for devices running any of the following Windows versi
You can define removeable storage devices by these parameters: -- Storage device friendly name - Get the Friendly name value from the storage device property details in device manager.
+- Storage device friendly name - Get the Friendly name value from the storage device property details in device manager. Wildcard values are supported.
- USB product ID - Get the Device Instance path value from the USB device property details in device manager. Convert it to Product ID and Vendor ID format, see [Standard USB identifiers](/windows-hardware/drivers/install/standard-usb-identifiers). - USB vendor ID - Get the Device Instance path value from the USB device property details in device manager. Convert it to Product ID and Vendor ID format, see [Standard USB identifiers](/windows-hardware/drivers/install/standard-usb-identifiers).-- Serial number ID - Get the serial number ID value from the storage device property details in device manager.-- Device ID - Get the device ID value from the storage device property details in device manager.-- Instance path ID - Get the device ID value from the storage device property details in device manager.-- Hardware ID - Get the hardware ID value from the storage device property details in device manager.
+- Serial number ID - Get the serial number ID value from the storage device property details in device manager. Wildcard values are supported.
+- Device ID - Get the device ID value from the storage device property details in device manager. Wildcard values are supported.
+- Instance path ID - Get the device ID value from the storage device property details in device manager. Wildcard values are supported.
+- Hardware ID - Get the hardware ID value from the storage device property details in device manager. Wildcard values are supported.
You assign each removable storage device in the group an **Alias**. The alias is a name that only appears in the Purview console. So, continuing with the example, you would create a removable storage device group named **Backup** and add individual devices (with an alias) by their friendly name, like `backup_drive_001`, and `backup_drive_002`.
compliance Ediscovery Search And Delete Teams Chat Messages https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/ediscovery-search-and-delete-teams-chat-messages.md
For more information on using PowerShell to purge chat messages, see [ediscovery
After you run the POST request to purge chat messages, these messages are removed from the Teams client and replaced with an automatically generated stating that an admin has removed the message. For an example of this message, see the [End-user experience](#end-user-experience) section in this article.
-Purged chat messages are moved to the SubstrateHolds folder, which is a hidden mailbox folder. Purged chat messages are stored there for at least 1 day, and then are permanently deleted the next time the timer job runs (typically between 1-7 days). For more information, see [Learn about retention for Microsoft Teams](retention-policies-teams.md).
+If you need to confirm a chat message has been removed and don't have access to the end-user message in Teams, re-run the search and verify if any matching messages are found. If there aren't any results for the message, the message has been removed.
+
+Purged chat messages are moved to the *SubstrateHolds* folder, which is a hidden mailbox folder. Purged chat messages are stored there for at least 1 day, and then are permanently deleted the next time the timer job runs (typically between 1-7 days). For more information, see [Learn about retention for Microsoft Teams](retention-policies-teams.md).
> [!NOTE] > Because Microsoft Graph Explorer is not available in the US Government cloud (GCC, GCC High, and DOD), you must use PowerShell to accomplish these tasks.
compliance Endpoint Dlp Using https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/endpoint-dlp-using.md
The user must be accessing the website through Microsoft Edge.
## Scenario 7 Authorization groups (preview)
-> [!IMPORTANT]
-> Before you can use **Printer groups**, **Removable storage device groups**, **Network share groups**, and **Network exceptions/VPN** you must register [here](https://forms.office.com/r/GNVTFvxuZv).
- These scenarios require that you already have devices onboarded and reporting into Activity explorer. If you haven't onboarded devices yet, see [Get started with Endpoint data loss prevention](endpoint-dlp-getting-started.md). Authorization groups are mostly used as allow lists. You assigned policy actions to the group that are different than the global policy actions. In this scenario, we'll go through defining a printer group and then configuring a policy with block actions for all print activities except for the printers in the group. These procedures are essentially the same for **Removeable storage device groups**, and **Network share groups**.
In this scenario, we'll define a group of printers that the legal department use
## Scenario 8 Network exceptions (preview)
-> [!IMPORTANT]
-> Before you can use **Printer groups**, **Removable storage device groups**, **Network share groups**, and **Network exceptions/VPN** you must register [here](https://forms.office.com/r/GNVTFvxuZv).
- These scenarios require that you already have devices onboarded and reporting into Activity explorer. If you haven't onboarded devices yet, see [Get started with Endpoint data loss prevention](endpoint-dlp-getting-started.md). In this scenario, we'll define a list of VPNs that hybrid workers use for accessing organization resources.
compliance Sensitivity Labels Aip https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/sensitivity-labels-aip.md
For the latest Office apps, the AIP add-in is disabled by default, so there's no
- Currently in preview: [Current Channel (Preview)](https://office.com/insider) - **Current Channel** and **Monthly Enterprise Channel**: Not before version 2302+ (not yet released) -- **Semi-Annual Channel**: Not before version 2301+ (not yet released)
+- **Semi-Annual Channel**: Not before version 2302+ (not yet released)
If you have a version that disabled the AIP add-in by default, and you need to use the AIP add-in rather than built-in labeling, you must [configure a new setting to override the default](#how-to-configure-newer-versions-of-office-to-enable-the-aip-add-in).
compliance Sensitivity Labels Meetings https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/sensitivity-labels-meetings.md
description: "Configure sensitivity labels to protect calendar items, and Teams
>*[Microsoft 365 licensing guidance for security & compliance](/office365/servicedescriptions/microsoft-365-service-descriptions/microsoft-365-tenantlevel-services-licensing-guidance/microsoft-365-security-compliance-licensing-guidance).* > [!NOTE]
-> This feature is currently rolling out in preview and subject to change.
+> For this scenario, Outlook calendar events remain in preview and subject to change.
> > You won't be able to configure all the options referenced on this page if a [Teams Premium license](/MicrosoftTeams/enhanced-teams-experience) isn't found for your tenant. For those settings, you'll see an information bar in the Microsoft Purview compliance portal that your organization doesn't have this license.
Example showing a Teams meeting invite that has the label **Highly confidential*
To apply a sensitivity label to meeting invites and appointments using Outlook, users must use Outlook on the web from a desktop computer, or use built-in labeling from Microsoft 365 Apps for enterprise: -- **Outlook for Windows**: Rolling out to Beta Channel
+- **Outlook for Windows**: Rolling out to Current Channel (Preview)
- **Outlook for Mac**: Not yet supported The AIP add-in for Outlook doesn't support applying labels to meeting invites.
To apply a sensitivity label to meeting invites using Teams, enforce meeting opt
Make sure the [label is published](create-sensitivity-labels.md#publish-sensitivity-labels-by-creating-a-label-policy) to meeting organizers and participants.
-Other label policy settings that are specific just to calendar items, Teams meetings, and chat:
+Other label policy settings that are specific just to calendar items, Teams meetings, and chat
+ - **Apply a default label to meetings and calendar events**
+ - For Outlook: The default label is applied to new calendar events and to existing unlabeled calendar events when they are updated.
+ - For Teams: The default label is applied to new calendar events but won't be automatically applied when an existing unlabeled meeting is updated.
+ - **Require users to apply a label to their meetings and calendar events** > [!NOTE]
The label setting to prevent copying chat to the clipboard is enforced for all c
Currently, this setting isn't supported for users outside your organization, which includes anonymous users and external users. It is supported for guest user accounts in your tenant. For meetings, it's also not supported for users who join the chat but weren't invited to the meeting.
+This setting is currently unsupported for virtual desktop infrastructure (VDI).
+ The methods supported to prevent copying chat: Select the text and then right-click \> **Copy** or Ctrl+C. Copying using developer tools or third-party apps won't be prevented. ## How to configure and apply a label for channel meetings
compliance Sensitivity Labels Teams Groups Sites https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/sensitivity-labels-teams-groups-sites.md
In addition to using [sensitivity labels](sensitivity-labels.md) to protect docu
- Authentication contexts - Default sharing link for a SharePoint site (PowerShell-only configuration) - Site sharing settings (PowerShell-only configuration)-- Default label for channel meetings - in preview
+- Default label for channel meetings
> [!IMPORTANT] > The settings for unmanaged devices and authentication contexts work in conjunction with Azure Active Directory Conditional Access. You must configure this dependent feature if you want to use a sensitivity label for these settings. Additional information is included in the instructions that follow.
compliance Sensitivity Labels Versions https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/sensitivity-labels-versions.md
The numbers listed are the minimum Office application versions required for each
|--|-:|-||-|-| |[AIP add-in disabled by default](sensitivity-labels-aip.md#how-to-configure-newer-versions-of-office-to-enable-the-aip-add-in)| Preview: [Current Channel (Preview)](https://office.com/insider) | Not relevant | Not relevant | Not relevant| Not relevant | |Manually apply, change, or remove label <br /> - [Files and emails](https://support.microsoft.com/office/apply-sensitivity-labels-to-your-files-and-email-in-office-2f96e7cd-d5a4-403b-8bd7-4cc636bae0f9)| Current Channel: 1910+ <br /><br> Monthly Enterprise Channel: 1910+ <br /><br> Semi-Annual Enterprise Channel: 2002+ | 16.21+ | 4.7.1+ | 4.0.39+ | Yes |
-|Manually apply, change, or remove label <br /> - [Calendar items](sensitivity-labels-meetings.md)| Preview: Rolling out to [Beta Channel](https://office.com/insider) | Under review | Under review | Under review | Yes |
+|Manually apply, change, or remove label <br /> - [Calendar items](sensitivity-labels-meetings.md)| Preview: Rolling out to [Current Channel (Preview)](https://office.com/insider) | Under review | Under review | Under review | Yes |
|[Multi-language support](create-sensitivity-labels.md#additional-label-settings-with-security--compliance-powershell)| Current Channel: 1910+ <br /><br> Monthly Enterprise Channel: 1910+ <br /><br> Semi-Annual Enterprise Channel: 2002+ | 16.21+ | 4.7.1+ | 4.0.39+ | Yes | |[Apply a default label](sensitivity-labels.md#what-label-policies-can-do) | Current Channel: 1910+ <br /><br> Monthly Enterprise Channel: 1910+ <br /><br> Semi-Annual Enterprise Channel: 2002+ | 16.21+ | 4.7.1+ | 4.0.39+ | Yes | |[Require a justification to change a label](sensitivity-labels.md#what-label-policies-can-do) | Current Channel: 1910+ <br /><br> Monthly Enterprise Channel: 1910+ <br /><br> Semi-Annual Enterprise Channel: 2002+ | 16.21+ | 4.7.1+ | 4.0.39+ | Yes |
compliance Sensitivity Labels https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/sensitivity-labels.md
You can use sensitivity labels to:
- **Protect containers** that include Teams, Microsoft 365 Groups, and SharePoint sites. For example, set privacy settings, external user access and external sharing, and access from unmanaged devices. -- **Protect meetings and chat** (in preview) by labeling (and optionally, encrypting) meeting invites and any responses, and enforce Teams-specific options for the meeting and chat.
+- **Protect meetings and chat** by labeling (and optionally, encrypting) meeting invites and any responses, and enforce Teams-specific options for the meeting and chat.
- **Extend sensitivity labels to Power BI**: When you turn on this capability, you can apply and view labels in Power BI, and protect data when it's saved outside the service.
compliance Whats New https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/compliance/whats-new.md
Whether it be adding new solutions to the [Microsoft Purview compliance portal](
[!INCLUDE [purview-preview](../includes/purview-preview.md)]
+## February 2023
+
+### Sensitivity labels
+- **General availability (GA)**: Protected meetings by [labeling calendar invites and responses, Teams meetings, and chat](sensitivity-labels-meetings.md). Outlook remains in preview for this scenario.
+ ## January 2023 ### Sensitivity labels
enterprise Portallaunchscheduler https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/PortalLaunchScheduler.md
description: This article describes how you can launch your portal using the Por
# Launch your portal using the SharePoint Portal launch scheduler A portal is a SharePoint communication site on your intranet that is high-traffic ΓÇô a site that has anywhere from 10,000 to over 100,000 viewers over the course of several weeks. Use the Portal launch scheduler to launch your portal to ensure users have a smooth viewing experience when accessing your new SharePoint portal.
-<br>
-<br>
++ The Portal launch scheduler is designed to help you follow a phased roll-out approach by batching viewers in waves and managing the URL redirects for the new portal. During the launch of each wave, you can gather user feedback, monitor portal performance, and pause the launch to resolve issues before proceeding with the next wave. Learn more about how to [plan a portal launch in SharePoint](/microsoft-365/Enterprise/Planportallaunchroll-out). **There are two types of redirections:**
Formerly, portal launches could only be scheduled through SharePoint PowerShell.
### Launch a portal with over 100k users
-If you are planning to launch a portal with over 100,000 users, submit a support request following the steps listed below. Make sure to include all the requested information.
+If you are planning to launch a portal with over 100,000 users, submit a support request following the steps listed below within 10-14 days prior to the launch. Make sure to include all the requested information.
> [!NOTE] > > - This process should only be followed if you meet the following requirements: > - The Launch Page has been completed. > - [Portal Health Guidance](https://aka.ms/portalhealth) has been followed.
-> - The Launch date is within 14 days.
+> - The Launch date is within 10-14 days.
**Follow these steps:**
-1. As an administrator , click the following link which will populate a help query in the admin center.
+1. As an administrator, select the following link to populate a help query in the admin center.
-[Launch SharePoint Portal with 100k users](https://admin.microsoft.com/AdminPortal/?searchSolutions=Launch%20SharePoint%20Portal%20with%20100k%20users)
+ [Launch SharePoint Portal with 100k users](https://admin.microsoft.com/AdminPortal/?searchSolutions=Launch%20SharePoint%20Portal%20with%20100k%20users)
2. At the bottom of the pane, select **Contact Support**, and then select **New Service Request**.
enterprise Urls And Ip Address Ranges https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/enterprise/urls-and-ip-address-ranges.md
Title: "Office 365 URLs and IP address ranges"
Previously updated : Last updated : 01/31/2023 audience: Admin
Office 365 requires connectivity to the Internet. The endpoints below should be
|Notes|Download|Use| ||||
-|**Last updated:** 11/29/2022 - ![RSS.](../medi#pacfiles)|
+|**Last updated:** 01/31/2023 - ![RSS.](../medi#pacfiles)|
| Start with [Managing Office 365 endpoints](managing-office-365-endpoints.md) to understand our recommendations for managing network connectivity using this data. Endpoints data is updated as needed at the beginning of each month with new IP Addresses and URLs published 30 days in advance of being active. This cadence allows for customers who don't yet have automated updates to complete their processes before new connectivity is required. Endpoints may also be updated during the month if needed to address support escalations, security incidents, or other immediate operational requirements. The data shown on this page below is all generated from the REST-based web services. If you're using a script or a network device to access this data, you should go to the [Web service](microsoft-365-ip-web-service.md) directly.
frontline Advanced Virtual Appointments Activity Report https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/advanced-virtual-appointments-activity-report.md
Title: Microsoft Teams Advanced Virtual Appointments activity report--++ audience: Admin
appliesto:
- Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/16/2022 Last updated : 02/01/2023 # Microsoft Teams Advanced Virtual Appointments activity report
-![Information icon](media/info.png) **This feature is part of [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). To access this feature during the preview period, a Teams Premium trial license is required.**
+![Information icon](media/info.png) **This feature requires [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
-The Advanced Virtual Appointments activity report in the Microsoft Teams admin center provides user activity information for advanced Virtual Appointments capabilities that are available with [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview).
+The Advanced Virtual Appointments activity report in the Microsoft Teams admin center provides user activity information for advanced Virtual Appointments capabilities that are available with [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).
To view the report, you must be a Global admin, Teams admin, Global reader, or Report reader, and your organization must be using advanced Virtual Appointments capabilities.
frontline Bookings Virtual Appointments https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/bookings-virtual-appointments.md
- Title: Virtual Appointments with Microsoft Teams and the Bookings app-----
-searchScope:
- - Microsoft Teams
- - Microsoft Cloud for Healthcare
- - Microsoft Cloud for Retail
-- NOCSH-
- - microsoftcloud-healthcare
- - microsoftcloud-retail
- - m365solution-healthcare
- - m365solution-scenario
- - m365-frontline
- - highpri
- - EngageScoreSep2022
- - m365initiative-meetings
-
-description: Learn how to schedule, manage, and conduct virtual appointments using the Bookings app in Teams.
-appliesto:
- - Microsoft Teams
- - Microsoft 365 for frontline workers
Previously updated : 01/05/2023--
-# Virtual Appointments with Microsoft Teams and the Bookings app
-
-![Information icon](media/info.png) **Some features described in this article require [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview)**.
-
-## Overview
-
-The [Bookings app](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5) in Microsoft Teams gives organizations a simple way to schedule and manage virtual appointments for staff and attendees. Use it to schedule and manage appointments such as healthcare visits, financial consultations, interviews, customer support, virtual fittings and consultations, education office hours, and more. You can also publish an online booking page for your clients, customers, and patients to book appointments with your staff.
-
-The Bookings app makes it easy to manage complex scheduling demands of any organization. Schedulers can manage multiple department and staff calendars, as well as communications with internal and external attendees, from a single experience.
-
-The virtual appointments are held through Microsoft Teams meetings, which offer robust video conferencing capabilities. For example, a doctor can share their screen and review test results with a patient. Or, a banking advisor can request electronic signatures on documents, allowing them to close transactions remotely.
-
-With Bookings, you get an experience that's tailored to your industry. Here's a few examples of how you can use it in your organization:
-
-|Industry|Examples|
-|||
-|Financial services|Virtual appointments for remote sales and service<br/>Schedule and manage appointments for bank relationship managers, financial advisors, and claims adjusters, just to name a few, to serve your customers with increased efficiency and convenience.|
-|Retail|Virtual fittings and consultations <br/>Schedule and manage appointments for your sales associates, product experts, and design consultants to conduct virtual fittings and consultations with customers.|
-|Healthcare|Virtual appointments for patient care <br/>Schedule and manage appointments for your care team members to meet with patients or other healthcare providers to discuss medical care.|
-
-With any Microsoft 365 license, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, attendees can wait in a pre-appointment waiting room and join through a browser without having to download Teams. With [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview), your organization gets advanced Virtual Appointments capabilities on top of Bookings to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS notifications, custom waiting rooms, and analytics.
-
-This article gives you an overview of how to schedule, manage, and conduct virtual appointments using the Bookings app in Teams.
-
-## Before you get started
-
-If youΓÇÖre an admin, see [Manage the Bookings app in Teams](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) to learn about the prerequisites for using the Bookings app in Teams, how to control access to Bookings in your organization, and recommended policy and admin settings.
-
-## Set up a new booking calendar
-
-You must be a Bookings admin to set up and manage booking calendar settings.
-
-### Create the booking calendar
-
-In Teams, go to **Bookings** > **Get started**, and then select **New booking calendar**. Complete the form and be sure to choose the relevant business type for your organization.
--
-If youΓÇÖre a larger organization, consider creating separate booking calendars for specific departments within your organization. To learn more, see [Create a Bookings calendar](https://support.microsoft.com//office/create-a-bookings-calendar-921cfd26-a24d-4aca-9004-561594112148).
-
-> [!NOTE]
-> If this isn't your first time in the Bookings app or if you want to work in an existing booking calendar, in Bookings, select the dropdown arrow next to your organization name, and then choose **Existing booking calendar**. From here, you can search for the one you want.
-
-### Add staff
-
-In the booking calendar, go to **More options** (...) > **Settings**, and then select **Staff**. Add staff members and assign a role to each person you add. You can add up to 100 staff members to a booking calendar.
-
-The Bookings app integrates with Outlook. After you add staff, youΓÇÖll be able to view their calendar availability and schedule bookings for them. To learn more, see [Add staff and view a Bookings calendar](https://support.microsoft.com/office/add-staff-and-view-a-bookings-calendar-6c579f61-8adb-4514-9458-021de2023fa0).
-
-### Create appointment types
-
-Create specific appointment types to represent the services offered by your organization and to tailor the booking experience. The appointment type can then be used to book appointments.
-
-In the booking calendar, go to **More options** (**...**) > **Settings**, select **Appointment types**, and then select **Add appointment type**. Specify whether the service is for [Scheduled](#scheduled-appointment-type) or [On-demand](#on-demand-appointment-type) appointments.
-
-To learn more, see [Create an appointment type](https://support.microsoft.com/office/create-an-appointment-type-810eac77-6a65-4dc8-964d-c00eadf43887).
-
-#### Scheduled appointment type
-
-Enter a name for the service. For example, Account opening, Prescription renewal, Loan consultation, Tax preparation.
-
-Specify any other information and settings you want. Schedulers can then use the appointment type to schedule an appointment. The information that you add is included in the email confirmation that's sent to attendees every time this type of appointment is booked.
-
-You can configure options such as whether attendees can [join from a a desktop or mobile browser](browser-join.md) without having to download Teams, add an email reminder, [set up SMS text notifications](#set-up-sms-text-notifications), and [link forms](#link-forms).
-
-##### Set up SMS text notifications
-
-![Information icon](media/info.png) **This feature is moving to [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). Users can continue using this feature during the preview period. After the preview, users need a Teams Premium license.**
-
-> [!NOTE]
-> We'll be providing unlimited SMS notifications through March 1, 2023 (previously January 31, 2023) for customers with Bookings licenses. As we get closer to the end of the promotion period, we'll provide additional details on licensing requirements. Contact your account team or support to receive pricing details after the promotion period.
-
-Attendees need a valid United States, Canada, or United Kingdom phone number before they can receive SMS notifications.
-
-To send SMS notifications to attendees by default, turn on **Send them text messages**. Attendees will receive confirmation and reminder text messages that include the Teams meeting link and scheduled appointment details. They can opt out of receiving the messages by replying STOP, or resume receiving them by replying START.
-
-Keep in mind that schedulers can later choose to turn off the setting on an as-needed basis when they use the appointment type to schedule an appointment.
-
-To learn more, see [Send text message notifications](https://support.microsoft.com/office/send-text-message-notifications-f4e6aa74-2ee9-4b12-9105-0e9271d4b244).
-
-##### Link forms
-
-You can link up to four forms for attendees to fill out each time this scheduled appointment type is booked. For example, you may require attendees to complete a registration form before they join an appointment. To link a form, choose **Link a form**. Enter the URL of the form, and then choose **Link**. (If this is the first time that you're linking a form, you'll be prompted to create a Microsoft 365 group to store forms. Choose **Create group** to create the group. You only have to do this one time for the booking calendar.)
-
-When working with forms, keep in mind that:
--- To make changes to a form that's already linked to an appointment type, select the form in the appointment type or from within the Microsoft 365 group at [https://forms.office.com](https://forms.office.com).-- Uploading files to forms that contain a [file upload question](https://support.microsoft.com/office/add-questions-that-allow-for-file-uploads-6a75a658-c02b-450e-b119-d068f3cba4cf) is supported when all attendees are from the same organization.-
-When a scheduler uses the appointment type to schedule an appointment, they can then choose to include the form, remove it, or add any other forms that you linked to the appointment type. Attendees must fill out the form before they join the appointment.
-
-> [!NOTE]
-> If you're a healthcare provider, any information provided by you or patients in Teams (including the Forms app, Bookings app, meeting recordings if enabled by you, or any other Teams virtual appointments services) that's necessary for medical records continuity or retention purposes should be downloaded, copied, and/or notated directly in such records by you. This service does not maintain legal medical records or a designated record set.
-
-#### On-demand appointment type
-
-![Information icon](media/info.png) **To access this feature during the preview period, users need a Teams Premium trial license.**
-
-Enter a name for the service. For example, Drop-in appointment, Account opening, Prescription renewal, Loan consultation, Tax preparation.
-
-Your customers, clients, and patients can then choose the appointment type on your booking page to request an on-demand appointment with your staff.
-
-## Publish a booking page
-
-![Information icon](media/info.png) **To access the on-demand scheduling feature during the preview period, users need a Teams Premium trial license.**
-
-Booking admins can publish an online booking page where people can book scheduled and on-demand appointments with your staff.
-
-1. In the booking calendar, go to **More options** (**...**) > **Settings**, and then select **Booking page**.
-2. Turn on **Publish booking page**.
- :::image type="content" source="media/bookings-virtual-appointments-booking-page-settings.png" alt-text="Screenshot of booking page settings." lightbox="media/bookings-virtual-appointments-booking-page-settings.png":::
-3. To enable people to request on-demand appointments on your booking page, turn on **Show option for On-demand scheduling**.
-
-You can customize and manage your booking page settings in the Bookings web app. To learn more, see [Customize and publish your booking page](/microsoft-365/bookings/customize-booking-page).
-
-## Book an appointment
-
-### Scheduled appointments
-
-Schedulers use scheduled appointment types to book appointments for your staff and attendees. In the booking calendar, select **New booking**. Choose a scheduled appointment type, and then fill out the relevant information.
-
-This includes attendee contact information, the staff member who will be providing the service, internal notes that only staff can see, whether the attendee can join from a browser, email reminders, and whether to send SMS notifications. If a form is linked to the appointment type, you can choose to include it, remove it, or add any other linked forms.
-
-Each scheduled appointment includes a Teams meeting link thatΓÇÖs sent to attendees in email where they can easily join from a web browser (if enabled for the appointment) or in Teams on any device. The email confirmation also includes an attachment so they can add the appointment to their calendar. Staff also receive an email confirmation and meeting invite.
-
-If a form was included in the appointment, Bookings admins and schedulers can see whether the form was completed by the attendee before the appointment, and can view the attendee's response.
-
-To learn more, see [Schedule a booking in the Teams Bookings app](https://support.microsoft.com/office/schedule-a-booking-in-the-teams-bookings-app-e275049d-0d0f-4161-8526-461a9f29439f).
-
-### On-demand appointments
-
-Your customers, clients, and patients can go to your online booking page to request an appointment with your staff.
-
-## Conduct an appointment
-
-For scheduled appointments, do one of the following:
--- In your Teams or Outlook calendar, go to the booking, and then select **Join** or the Teams meeting link. -- In Bookings, go to the **Queue** tab, and then under **Scheduled**, select **Join** next to the appointment.-
-For on-demand appointments, in Bookings, go to the **Queue** tab, and then under **On-demand**, select **Join** next to the appointment.
-
-To learn more, see [Conduct a Bookings appointment](https://support.microsoft.com/office/conduct-a-bookings-appointment-a86a4007-e26c-4909-9893-f7036e2747cd).
-
-## Monitor appointments and get real-time status updates in the queue view
-
-![Information icon](media/info.png) **The scheduled queue view is moving to [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). Users can continue using this feature during the preview period. After the preview, users need a Teams Premium license. To access the on-demand queue during the preview period, users need a Teams Premium trial license.**
-
-The queue view provides your staff with a dashboard to monitor all scheduled and on-demand virtual appointments for the day, with updates in real time. To see the queue, go to the **Queue** tab.
--
-From the queue, schedulers can add a new booking, view relevant appointment details, and see appointment statuses throughout the day. They can also send email reminders to assigned staff and attendees and send SMS notifications to attendees for scheduled appointments.
-
-When an attendee joins the waiting room, the status changes, and their wait time is displayed and tracked. The view automatically refreshes with color-coded updates so that changes can easily be identified.
-
-Staff can even join and manage appointments directly from the queue.
-
-To learn more, see [Queue view in Bookings](https://support.microsoft.com/office/queue-view-in-bookings-3eea2840-a1e0-4bcd-8e09-d3cf51c184d6)
-
-> [!NOTE]
-> Currently, the Bookings app supports adding up to 100 staff per booking calendar. If you used Graph APIs to set up and add staff to a booking calendar, this limit may not be enforced. In this scenario, the **Queue** tab won't be able to render content for calendars that have more than 100 staff. For an optimal experience, we recommend that you add no more than 100 staff to a booking calendar. We're working to resolve this limitation in future releases.
-
-## Get insight into Virtual Appointments usage
-
-![Information icon](media/info.png) **The Virtual Appointments usage report is moving to [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). The report will continue to be available during the preview period. After the preview, a Teams Premium license is required. To access the Advanced Virtual Appointments activity report during the preview period, a Teams Premium trial license is required.**
-
-Admins can use the following reports in the Teams admin center to gain insight into usage activity and trends in your organization. Use this information to help optimize Virtual Appointments to deliver better business outcomes.
--- The [Virtual Appointments usage report](virtual-appointments-usage-report.md) gives you an overview of Teams Virtual Appointments activity in your organization. The report shows detailed analytics for virtual appointments including Bookings appointments. You can view key metrics such as total number of appointments, appointment duration, lobby wait time, and no shows.-- The [Advanced Virtual Appointments activity report](advanced-virtual-appointments-activity-report.md) provides usage information for advanced Virtual Appointments capabilities that are available with Teams Premium (Preview).-
-## Related articles
--- [Manage the join experience for Teams Virtual Appointments on browsers](browser-join.md)-- [Bookings app in Teams help documentation](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5)-- [Teams Premium licensing](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)
frontline Browser Join https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/browser-join.md
Title: Manage the join experience for Teams Virtual Appointments on browsers--++ audience: ITPro
description: Learn about the join experience for Teams Virtual Appointments on b
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/05/2022 Last updated : 02/01/2023 # Manage the join experience for Teams Virtual Appointments on browsers
With browser join, when an attendee joins an appointment, they aren't prompted t
Currently, browser join is available for appointments that are scheduled through the following: -- [The Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) (Preview)
+- [The Virtual Appointments app](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f)
- [The Bookings app](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5) - Microsoft Teams Electronic Health Record (EHR) connector
No setup is needed by you or your staff!
## Customize the waiting room with your company logo
-![Information icon](media/info.png) **This feature is part of [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). To use this feature during the preview period, admins and users in your organization who schedule appointments need a Teams Premium trial license.**
+![Information icon](media/info.png) **This feature requires [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
You can configure a custom waiting room experience for attendees by adding your company logo. As an admin, you use Teams meeting customization policies in the Teams admin center to define your branding by creating a meeting theme. A meeting theme can include your company's logo, a custom image, and more.
Staff members can change the language of the captions. The default language is E
### Joining appointments configured with Teams Premium protected meetings features
-Currently, protected meeting capabilities that are part of [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview), such as sensitivity labels, watermarks, and end-to-end encryption (E2EE), aren't supported in browser join.
+Currently, protected meeting capabilities that are part of [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams), such as sensitivity labels, watermarks, and end-to-end encryption (E2EE), aren't supported in browser join.
If you've configured any of these features in your organization, attendees won't be able to join appointments from a desktop or mobile browser. Instead, they're prompted to download Teams and the meeting link they receive opens Teams in the desktop, mobile, or web app. ## Related articles -- [Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md)-- [Create an Bookings appointment type](https://support.microsoft.com/office/create-an-appointment-type-810eac77-6a65-4dc8-964d-c00eadf43887)-- [Join a Bookings appointment as an attendee](https://support.microsoft.com/office/join-a-bookings-appointment-as-an-attendee-95cea12d-2220-421f-a663-6efb20913c7f)
+- [Virtual Appointments with Teams](virtual-appointments.md)
+- [Use the Virtual Appointments app in Teams](virtual-appointments-app.md)
- [Teams Premium licensing](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)
frontline Flw Choose Scenarios https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/flw-choose-scenarios.md
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/05/2022 Last updated : 02/01/2023 # Choose your scenarios for Microsoft 365 for frontline workers
Watch the following video to see an example of how you can simplify business pro
:::image type="icon" source="media/virtual-appointment-teams.png":::
-Use the Virtual Appointments app (Preview) or the Bookings app and Microsoft Teams to schedule, manage, and host virtual appointments with clients and customers. You can integrate Forms with your virtual appointments to get the right information about your customers, or as part of your customer support experience to learn what your customers need.
+Use the Virtual Appointments app or the Bookings app and Microsoft Teams to schedule, manage, and host virtual appointments with clients and customers. You can integrate Forms with your virtual appointments to get the right information about your customers, or as part of your customer support experience to learn what your customers need.
Watch the following video for an overview of the virtual appointments experience in Teams:
frontline Flw Pilot https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/flw-pilot.md
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/12/2022 Last updated : 02/01/2023 # Start with a pilot deployment of Microsoft 365 for frontline workers
For step-by-step guidance, see [Use the Frontline Worker onboarding wizard to ge
After you have Teams set up and you have your teams and channels created, you can configure any additional frontline apps that you want to use in the pilot, including: -- The [Virtual Appointments](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) app (Preview) or the [Bookings](bookings-virtual-appointments.md) app to schedule appointments with clients or customers.
+- The [Virtual Appointments](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) app or the [Bookings](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) app to schedule appointments with clients or customers.
- [Shifts](shifts-for-teams-landing-page.md) to schedule your frontline workforce. - [Viva Learning](/sharepoint/build-learning-and-training-experiences-for-employees) to build learning and training experiences for employees.
frontline Flw Setup Microsoft 365 https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/flw-setup-microsoft-365.md
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 1/03/2023 Last updated : 02/01/2023 # Set up Microsoft 365 for frontline workers
The table below shows Teams applications commonly utilized in frontline solution
**Scenarios and apps**
-| Scenario | Approvals | Virtual Appointments (Preview) or Bookings | Lists | Praise | Shifts | Tasks | Updates |
+| Scenario | Approvals | Virtual Appointments or Bookings | Lists | Praise | Shifts | Tasks | Updates |
| :- | :-: | :-: | :-: | :-: | :-: | :-: | :-: | | [Team communication and collaboration](flw-team-collaboration.md) | &#x2705; | &nbsp; | &#x2705; | &#x2705; | &nbsp; | &#x2705; | &#x2705; | | [Corporate communications](flw-corp-comms.md) | &nbsp; | &nbsp; | &nbsp; | &nbsp; | &nbsp; | &nbsp; | &nbsp; |
frontline Teams For Financial Services https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/teams-for-financial-services.md
searchScope:
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/05/2022 Last updated : 02/01/2023 # Get started with Microsoft 365 for Financial Services
For financial services environments, the following apps and services can help yo
| Shifts | Manage schedules and clock in and out with Shifts. | [Manage the Shifts app](/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Shifts](https://support.microsoft.com/office/what-is-shifts-f8efe6e4-ddb3-4d23-b81b-bb812296b821) | | Tasks | Help employees know what they should focus on when not with customers by assigning tasks. Your corporate office can use [task publishing](/microsoftteams/manage-tasks-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json#task-publishing) to send out tasks to locations and track progress across those locations. | [Manage the Tasks app](/microsoftteams/manage-tasks-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Tasks](https://support.microsoft.com/office/use-the-tasks-app-in-teams-e32639f3-2e07-4b62-9a8c-fd706c12c070) | | Updates | Check in on recurring or one-off priorities such as daily counts. Managers can create templates for employees to fill out and submit. | [Manage the Updates app](/microsoftteams/manage-updates-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Updates](https://support.microsoft.com/office/get-started-in-updates-c03a079e-e660-42dc-817b-ca4cfd602e5a) |
-| Virtual Appointments (Preview) | A central hub for all your virtual appointment needs. Schedule and manage virtual consultations with clients, view analytics, and configure options, all in one place.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | - |
-| Bookings| Schedule and manage virtual consultations with clients. | [Manage the Bookings app](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md) |
+| Virtual Appointments| A central hub for all your virtual appointment needs. Schedule and manage virtual consultations with clients, view analytics, and configure options, all in one place.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [What is the Virtual Appointments app?](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f) |
+| Bookings| Schedule and manage virtual consultations with clients. | [Manage the Bookings app](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Bookings](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5) |
| More apps and services from Microsoft | Description | Manage | Help | | -- | -- | -- | -- |
frontline Teams For Retail Landing Page https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/teams-for-retail-landing-page.md
searchScope:
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/05/2022 Last updated : 02/01/2023 # Get started with Microsoft 365 for retail organizations
More information: [Frontline team collaboration](flw-team-collaboration.md)
### Virtual fittings and consultations
-Use the Virtual Appointments app (Preview) or the Bookings app in Microsoft Teams to schedule and manage virtual appointments such as virtual shopping experiences for associates and customers.
+Use the Virtual Appointments app or the Bookings app in Microsoft Teams to schedule and manage virtual appointments such as virtual shopping experiences for associates and customers.
-**Key features and apps:** meetings, Virtual Appointments (Preview), Bookings
+**Key features and apps:** meetings, Virtual Appointments, Bookings
More information: [Virtual Appointments with Microsoft Teams](virtual-appointments.md)
For retail environments, the following apps and services can help you transform
| Tasks | Help employees know what they should focus on when not with customers by assigning tasks. Operations can use [task publishing](/microsoftteams/manage-tasks-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json#task-publishing) to send out tasks to locations and track progress across those locations. | [Manage the Tasks app](/microsoftteams/manage-tasks-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Tasks](https://support.microsoft.com/office/use-the-tasks-app-in-teams-e32639f3-2e07-4b62-9a8c-fd706c12c070) | | Updates | Check in on recurring or one-off priorities such as daily cleaning. Managers can create templates for employees to fill out and submit. | [Manage the Updates app](/microsoftteams/manage-updates-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Updates](https://support.microsoft.com/office/get-started-in-updates-c03a079e-e660-42dc-817b-ca4cfd602e5a) | | Walkie Talkie | Push to talk quick communication that's not constrained by geography like standard 2-way radios.| [Manage the Walkie Talkie app](/microsoftteams/walkie-talkie?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Walkie Talkie](https://support.microsoft.com/office/get-started-with-teams-walkie-talkie-25bdc3d5-bbb2-41b7-89bf-650fae0c8e0c) |
-| Virtual Appointments (Preview) | A central hub for all your virtual appointment needs. Schedule and manage virtual fittings and consultations, view analytics, and configure options, all in one place.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | - |
-| Bookings | Schedule and manage virtual fittings and consultations.| [Manage the Bookings app](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md) |
+| Virtual Appointments| A central hub for all your virtual appointment needs. Schedule and manage virtual fittings and consultations, view analytics, and configure options, all in one place.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [What is the Virtual Appointments app?](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f) |
+| Bookings | Schedule and manage virtual fittings and consultations.| [Manage the Bookings app](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Bookings](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5) |
| More apps and services from Microsoft | Description | Manage | Help | | -- | -- | -- | -- |
frontline Teams In Hc https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/teams-in-hc.md
description: Learn about the telemedicine features in Microsoft 365 and Microsof
- seo-marvel-apr2020 - seo-marvel-jun2020 Previously updated : 12/05/2022 Last updated : 02/01/2023 # Get started with Microsoft 365 for healthcare organizations
The following scenarios are available for healthcare organizations:
| Scenario | Description | Requirements | | -- | -- | -- | | [Virtual Appointments with Teams and Electronic Healthcare Record (EHR) integration](#virtual-appointments-and-electronic-healthcare-record-ehr-integration) | Schedule, manage, and conduct virtual appointments with patients. This scenario connects Teams and the Cerner or Epic platform to support virtual appointments. | Active subscription to Microsoft Cloud for Healthcare or subscription to Microsoft Teams EHR connector standalone offer. <br> Users must have an appropriate Microsoft 365 or Office 365 license that includes Teams meetings*. <br> Organizations must have Cerner version November 2018 or later or Epic version November 2018 or later. <br>Details for [Cerner EHR](ehr-admin-cerner.md#before-you-begin) and [Epic EHR](ehr-admin-epic.md#before-you-begin) requirements |
-| [Virtual Appointments with Teams](#virtual-appointments-and-electronic-healthcare-record-ehr-integration) | Schedule, manage, and conduct virtual appointments with patients. This scenario relies on the Virtual Appointments app (Preview) or the Bookings app to support virtual appointments. | The Virtual Appointments app or the Bookings app must be enabled for your organization. <br> All staff who conduct meetings must have a license that supports Teams Meeting scheduling*.|
+| [Virtual Appointments with Teams](#virtual-appointments-and-electronic-healthcare-record-ehr-integration) | Schedule, manage, and conduct virtual appointments with patients. This scenario relies on the Virtual Appointments app or the Bookings app to support virtual appointments. | The Virtual Appointments app or the Bookings app must be enabled for your organization. <br> All staff who conduct meetings must have a license that supports Teams Meeting scheduling*.|
| [Care coordination and collaboration](#care-coordination-and-collaboration) | Clinicians and staff can collaborate internally on schedules, documents, tasks, and so on.| Users must have an appropriate license*. | *Office 365 A3, A5, E3, E5, F1, F3, Microsoft 365 A3, A5, E3, and E5, Business Standard are supported. For more information about general Teams licensing, see [Manage user access to Teams](/microsoftteams/user-access).
Use the following poster to start envisioning what your organization can do with
Use the complete meetings platform in Teams to schedule, manage, and conduct virtual appointments with patients. - If your organization already uses an Electronic Health Record (EHR) system, you can integrate Teams for a more seamless experience. Teams Electronic Health Record (EHR) connector makes it easy for clinicians to launch a virtual patient appointment or consultation with another provider in Teams directly from the EHR system. To learn more, see [Virtual Appointments with Teams - Integration into Cerner EHR](ehr-admin-cerner.md) and [Virtual Appointments with Teams - Integration into Epic EHR](ehr-admin-epic.md).-- If you aren't using a supported EHR system, you can use the Virtual Appointments app (Preview) or the Bookings app in Teams. To learn more, see [Virtual Appointments with Teams](virtual-appointments.md).
+- If you aren't using a supported EHR system, you can use the Virtual Appointments app the Bookings app in Teams. To learn more, see [Virtual Appointments with Teams](virtual-appointments.md).
![Virtual Appointments with Microsoft Teams.](media/virtual-visits-teams.png)
frontline Virtual Appointments App https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/virtual-appointments-app.md
+
+ Title: Use the Virtual Appointments app in Microsoft Teams
+++
+audience: ITPro
++
+search.appverid:
+searchScope:
+ - Microsoft Teams
+ - Microsoft Cloud for Healthcare
+ - Microsoft Cloud for Retail
+f1.keywords:
+- NOCSH
+ms.localizationpriority: high
+
+ - microsoftcloud-healthcare
+ - microsoftcloud-retail
+ - m365solution-healthcare
+ - m365solution-scenario
+ - m365-frontline
+ - highpri
+ - EngageScoreSep2022
+ - m365initiative-meetings
+
+description: Get an overview of how to use the Virtual Appointments app in Teams to schedule, manage, conduct and view analytics on virtual appointments in your organization.
+appliesto:
+ - Microsoft Teams
+ - Microsoft 365 for frontline workers
Last updated : 02/01/2023++
+# Use the Virtual Appointments app in Microsoft Teams
+
+![Information icon](media/info.png) **Some features described in this article require [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)**.
+
+## Overview
+
+The [Virtual Appointments app](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f) provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements, integrating Bookings schedules, analytics, and management options, all in one place.
+
+You can schedule, view, and manage virtual appointments, get real-time status updates in a queue view, send appointment reminders, view analytics and reports to gain insight into virtual appointments activity, and configure calendar, staff, and booking page settings
+
+Use it to schedule and manage appointments such as financial consultations, healthcare visits, virtual fittings and consultations, interviews, customer support, education office hours, and more. You can also publish an online booking page for your clients, customers, and patients to book appointments with your staff.
+
+The Virtual Appointments app makes it easy to manage the complex scheduling demands of any organization. Schedulers can manage multiple department and staff calendars, as well as communications with internal and external attendees, from a single experience.
+
+The virtual appointments are held through Microsoft Teams meetings, which offer robust video conferencing capabilities. For example, a doctor can share their screen and review test results with a patient. Or, a banking advisor can request electronic signatures on documents, allowing them to close transactions remotely.
+
+You get an experience that's tailored to your industry. Here's a few examples of how you can use it in your organization:
+
+|Industry|Examples|
+|||
+|Financial services|Virtual appointments for remote sales and service<br/>Schedule and manage appointments for bank relationship managers, financial advisors, and claims adjusters, just to name a few, to serve your customers with increased efficiency and convenience.|
+|Retail|Virtual fittings and consultations <br/>Schedule and manage appointments for your sales associates, product experts, and design consultants to conduct virtual shopping experiences with customers.|
+|Healthcare|Virtual appointments for patient care <br/>Schedule and manage appointments for your care team members to meet with patients or other healthcare providers to discuss medical care.|
+
+With any Microsoft 365 license, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, you can schedule appointments in the Bookings calendar and external attendees can [join through a browser](browser-join.md) without having to download Teams. [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) unlocks advanced Virtual Appointments capabilities to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS notifications, custom waiting rooms, and analytics.
+
+This article gives you an overview of how to schedule, manage, and conduct virtual appointments using the Virtual Appointments app in Teams.
+
+## Before you get started
+
+If youΓÇÖre an admin, see [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) to learn about how to control access to the app in your organization.
+
+## Set up a new booking calendar
+
+You must be a Bookings admin to set up and manage booking calendar settings.
+
+### Create the booking calendar
+
+On the **Home** tab or the **Bookings schedule** tab of the Virtual Appointments app, choose **Create a calendar**. Complete the form and be sure to choose the relevant business type for your organization.
++
+If youΓÇÖre a larger organization, consider creating separate booking calendars for specific departments within your organization. To learn more, see [Create a Bookings calendar in Virtual Appointments](https://support.microsoft.com/topic/0efc10f6-6152-42db-9cbd-0f939c57d8be).
+
+> [!NOTE]
+> If you want to work in an existing booking calendar, choose **Connect a calendar**, and then search for and add an existing booking calendar.
+
+### Add staff
+
+On the **Manage** tab, select **Staff**. Add staff members and assign a role to each person you add. You can add up to 100 staff members to a booking calendar.
+
+After you add staff, youΓÇÖll be able to view their availability in the Teams and Outlook calendars and schedule bookings for them. To learn more, see [Add and manage staff to make scheduling a breeze](https://support.microsoft.com/topic/9953defc-509d-4427-a2b9-8a2837495db7).
+
+### Create appointment types
+
+Create specific appointment types to represent the services offered by your organization and to tailor the booking experience. The appointment type can then be used to book appointments. To learn more, see [Create and edit appointment types](https://support.microsoft.com/topic/5a153902-f5f8-449e-890d-0443db547704).
+
+On the **Manage** tab, select **Appointment types**, and then choose **Add appointment type**. Specify whether the service is for [Scheduled](#scheduled-appointment-type) or [On-demand](#on-demand-appointment-type) appointments.
+
+#### Scheduled appointment type
+
+Enter a name for the service. For example, Account opening, Prescription renewal, Loan consultation, Tax preparation.
+
+Specify any other information and settings you want. Schedulers can then use the appointment type to schedule an appointment. The information that you add is included in the email confirmation that's sent to attendees every time this type of appointment is booked.
+
+You can configure options such as whether attendees can [join from a a desktop or mobile browser](browser-join.md) without having to download Teams, add an email reminder, [set up SMS text notifications](#set-up-sms-text-notifications), and [link forms](#link-forms).
+
+##### Set up SMS text notifications
+
+![Information icon](media/info.png) **This feature is now part of [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
+
+> [!NOTE]
+> We'll be providing unlimited SMS notifications through March 1, 2023 (previously January 31, 2023) for customers with Bookings licenses. As we get closer to the end of the promotion period, we'll provide additional details on licensing requirements. Contact your account team or support to receive pricing details after the promotion period.
+
+Attendees need a valid United States, Canada, or United Kingdom phone number before they can receive SMS notifications.
+
+To send SMS notifications to attendees by default, turn on **Send them text messages**. Attendees will receive confirmation and reminder text messages that include the Teams meeting link and scheduled appointment details. They can opt out of receiving the messages by replying STOP, or resume receiving them by replying START.
+
+Keep in mind that schedulers can later choose to turn off the setting on an as-needed basis when they use the appointment type to schedule an appointment.
+
+To learn more, see [Use text messages to remind customers of their appointment](https://support.microsoft.com/topic/adda1e2a-03b8-4db2-864d-0a5a3f3a874a).
+
+##### Link forms
+
+You can link up to four forms for attendees to fill out each time this scheduled appointment type is booked. For example, you may require attendees to complete a registration form before they join an appointment. To link a form, choose **Link a form**. Enter the URL of the form, and then choose **Link**. (If it's the first time that you're linking a form, you'll be prompted to create a Microsoft 365 group to store forms. Choose **Create group** to create the group. You only have to do this one time for the booking calendar.)
+
+When working with forms, keep in mind that:
+
+- To make changes to a form that's already linked to an appointment type, select the form in the appointment type or from within the Microsoft 365 group at [https://forms.office.com](https://forms.office.com).
+- Uploading files to forms that contain a [file upload question](https://support.microsoft.com/office/add-questions-that-allow-for-file-uploads-6a75a658-c02b-450e-b119-d068f3cba4cf) is supported when all attendees are from the same organization.
+
+When a scheduler uses the appointment type to schedule an appointment, they can then choose to include the form, remove it, or add any other forms that you linked to the appointment type. Attendees must fill out the form before they join the appointment.
+
+> [!NOTE]
+> If you're a healthcare provider, any information provided by you or patients in Teams (including the Forms app, Virtual Appointments app, meeting recordings if enabled by you, or any other Teams virtual appointments services) that's necessary for medical records continuity or retention purposes should be downloaded, copied, and/or notated directly in such records by you. This service does not maintain legal medical records or a designated record set.
+
+#### On-demand appointment type
+
+![Information icon](media/info.png) **This feature requires [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
+
+Enter a name for the service. For example, Drop-in appointment, Account opening, Prescription renewal, Loan consultation, Tax preparation.
+
+Your customers, clients, and patients can then choose the appointment type on your booking page to request an on-demand appointment with your staff.
+
+## Publish a booking page
+
+![Information icon](media/info.png) **The on-demand scheduling feature requires [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
+
+Booking admins can publish an online booking page where people can book scheduled and on-demand appointments with your staff.
+
+1. On the **Manage** tab, select **Booking page**.
+2. Turn on **Publish booking page**.
+ :::image type="content" source="media/virtual-appointments-app-booking-page-settings.png" alt-text="Screenshot of booking page settings." lightbox="media/virtual-appointments-app-booking-page-settings.png":::
+3. To enable people to request on-demand appointments on your booking page, turn on **Show option for On-demand scheduling**.
+
+You can customize and manage your booking page settings in the Bookings web app. To learn more, see [Customize and publish your booking page for customers to schedule appointments](https://support.microsoft.com/topic/72fc8c8c-325b-4a16-b7ab-87bc1f324e4f) and [Customize and publish your booking page](/microsoft-365/bookings/customize-booking-page).
+
+## Book an appointment
+
+### Scheduled appointments
+
+Schedulers use scheduled appointment types to book appointments for your staff and attendees. On the **Bookings schedule** tab, select **New booking**. Choose a scheduled appointment type, and then fill out the relevant information.
+
+This includes attendee contact information, the staff member who will be providing the service, internal notes that only staff can see, whether the attendee can join from a browser, email reminders, and whether to send SMS notifications. If a form is linked to the appointment type, you can choose to include it, remove it, or add any other linked forms.
+
+Each scheduled appointment includes a Teams meeting link thatΓÇÖs sent to attendees in email where they can easily join from a web browser (if enabled for the appointment) or in Teams on any device. The email confirmation also includes an attachment so they can add the appointment to their calendar. Staff also receive an email confirmation and meeting invite.
+
+If a form was included in the appointment, Bookings admins and schedulers can see whether the form was completed by the attendee before the appointment, and can view the attendee's response.
+
+### On-demand appointments
+
+Your customers, clients, and patients can go to your online booking page to request an appointment with your staff.
+
+## Conduct an appointment
+
+For scheduled appointments, do one of the following actions:
+
+- In your Teams or Outlook calendar, go to the booking, and then select **Join** or the Teams meeting link.
+- In the Virtual Appointments app, go to the **Queue** tab, and then under **Scheduled**, select **Join** next to the appointment.
+
+For on-demand appointments, in the Virtual Appointments app, go to the **Queue** tab, and then under **On-demand**, select **Join** next to the appointment.
+
+To learn more, see [Conduct a virtual appointment (organizer)](https://support.microsoft.com/topic/c5ec4285-154c-491c-9525-d517c621c7f9).
+
+## Monitor appointments and get real-time status updates in the queue view
+
+![Information icon](media/info.png) **This feature requires [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams).**
+
+The queue view on the **Queue** tab provides your staff with a dashboard to monitor all scheduled and on-demand virtual appointments for the day, with updates in real time.
++
+From the queue, schedulers can add a new booking, view relevant appointment details, and see appointment statuses throughout the day. They can also send email reminders to assigned staff and attendees and send SMS notifications to attendees for scheduled appointments. Staff can join and manage appointments directly from the queue.
+
+When an attendee joins the waiting room, the status changes, and their wait time is displayed and tracked. The view automatically refreshes with color-coded updates so that changes can easily be identified.
+
+## Get insight into Virtual Appointments usage
+
+The Virtual Appointments usage report in the **Analytics** tab gives you an overview of virtual appointments activity in your organization. The report provides key metrics such as total number of appointments, appointment duration, lobby wait time, and no shows. You can view detailed activity for virtual appointments scheduled and conducted through multiple scheduling entry points and drill down into individual appointment data.
++
+The analytics experience depends on user role:
+
+- Admins get organizational analytics. If you're an admin, you'll see an org-level report showing aggregated analytics across all departments in your organization. To learn more, see [Virtual Appointments usage report](virtual-appointments-usage-report.md).
+- Non-admins get either departmental or individual analytics. Staff members who are associated with a department see a report that shows data for the given department. If a person isnΓÇÖt associated with a department, the report shows data for the appointments that they conducted. To learn more, see [Analyze your Virtual Appointment usage](https://support.microsoft.com/topic/3214fd14-a860-4870-b30c-e8f87e182ce0).
+
+## Related articles
+
+- [Virtual Appointments with Teams](virtual-appointments.md)
+- [Manage the join experience for Teams Virtual Appointments on browsers](browser-join.md)
+- [Teams Premium licensing](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)
frontline Virtual Appointments Toolkit https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/virtual-appointments-toolkit.md
Customers can join a virtual appointment from any web browser or through the Mic
**How do I join a virtual appointment?**
-Share the [Join a Bookings appointment as an attendee](https://support.microsoft.com/office/join-a-bookings-appointment-attendees-3deb7bde-3ea3-4b41-8a06-741ad0db9fc0) link with your customers for a detailed video and step-by-step process of how to join an appointment.
+Share the [Join a Virtual Appointment as an attendee](https://support.microsoft.com/topic/235765b0-0d9f-4d74-a9f8-e883cb75c0da) link with your customers for a detailed video and step-by-step process of how to join an appointment.
## Resources for your team Make the most of Virtual Appointments in your organization by making sure your staff members know how to conduct them. You can share these articles and videos with your team members to help them better understand virtual appointments. -- [Learn about Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md) - [Learn how to use the Bookings app in Teams](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5). - [Learn how to join a Bookings appointment](https://support.microsoft.com/office/join-a-bookings-appointment-attendees-3deb7bde-3ea3-4b41-8a06-741ad0db9fc0). - [Conduct an appointment](bookings-virtual-visits.md#conduct-an-appointment).
frontline Virtual Appointments Usage Report https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/virtual-appointments-usage-report.md
Title: Microsoft Teams Virtual Appointments usage report--++ audience: Admin
appliesto:
- Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/16/2022 Last updated : 02/01/2023 # Microsoft Teams Virtual Appointments usage report
-![Information icon](media/info.png) **This feature is moving to [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). The report will continue to be available during the preview period. After the preview, a Teams Premium license or Teams EHR connector license is required.**
+![Information icon](media/info.png) **This feature requires a [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) or a Teams EHR connector license.**
-The Virtual Appointments usage report in the Microsoft Teams admin center gives you an overview of Teams Virtual Appointments activity in your organization. You can view detailed activity for virtual appointments scheduled through the [Bookings app](bookings-virtual-appointments.md) and the [Microsoft Teams Electronic Health Record (EHR) connector](teams-in-hc.md#virtual-appointments-and-electronic-healthcare-record-ehr-integration).
+The Virtual Appointments usage report in the Microsoft Teams admin center gives you an overview of Teams Virtual Appointments activity in your organization. You can view detailed activity for virtual appointments scheduled through the [Bookings app](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5) and the [Microsoft Teams Electronic Health Record (EHR) connector](teams-in-hc.md#virtual-appointments-and-electronic-healthcare-record-ehr-integration).
To view the report, you must be a Global admin, Teams admin, Global reader, or Report reader.
The report contains the following tabs. The information youΓÇÖll see in the repo
|**[EHR](#ehr)** |Shows the number of Teams EHR-integrated appointments conducted from your EHR system. | > [!NOTE]
-> Premium appointments are appointments that use at least one advanced Virtual Appointments capability available in [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview). For more analytics on advanced Virtual Appointments usage, see the [Advanced Virtual Appointments activity report](advanced-virtual-appointments-activity-report.md).
+> Premium appointments are appointments that use at least one advanced Virtual Appointments capability available in [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams). For more analytics on advanced Virtual Appointments usage, see the [Advanced Virtual Appointments activity report](advanced-virtual-appointments-activity-report.md).
Use this report to gain insight into virtual appointment activity and trends in your organization. The information can help you optimize Virtual Appointments to deliver better business outcomes.
You'll see this tab if you have a license that includes the Teams EHR connector.
## Related articles - [Advanced Virtual Appointments activity report](advanced-virtual-appointments-activity-report.md)-- [Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md) - [Virtual Appointments with Teams - Integration into Epic EHR](ehr-admin-epic.md) - [Virtual Appointments with Teams - Integration into Cerner EHR](ehr-admin-cerner.md) - [Teams Premium licensing](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)
frontline Virtual Appointments https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/frontline/virtual-appointments.md
Title: Virtual Appointments with Microsoft Teams--++
f1.keywords:
appliesto: - Microsoft Teams - Microsoft 365 for frontline workers Previously updated : 12/21/2022 Last updated : 02/01/2023 # Virtual Appointments with Microsoft Teams
This article gives you an overview of the capabilities available in Teams for sc
## The Virtual Appointments app -
-The Virtual Appointments app provides a central hub for all your virtual appointment needs. The app enables a seamless end-to-end experience for business-to-customer engagements, integrating schedules from the Bookings app, analytics, and management options, all in one place.
+The Virtual Appointments app provides a central hub for all your virtual appointment needs. The app enables a seamless end-to-end experience for business-to-customer engagements, integrating Bookings schedules, analytics, and management options, all in one place.
You can schedule, view, and manage virtual appointments, get real-time status updates in a queue view, send appointment reminders, view analytics and reports to gain insight into virtual appointments activity, and configure calendar, staff, and booking page settings.
-With Microsoft 365 A3, A5, E3, E5, F1, F3, Business Basic, Business Standard, and Business Premium licenses, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, you can schedule appointments in the Bookings calendar and external attendees can [join through a browser](browser-join.md) without having to download Teams. [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview) unlocks advanced Virtual Appointments capabilities that your organization can use to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS text notifications, custom waiting rooms, and analytics.
-
+With Microsoft 365 A3, A5, E3, E5, F1, F3, Business Basic, Business Standard, and Business Premium licenses, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, you can schedule appointments in the Bookings calendar and external attendees can [join through a browser](browser-join.md) without having to download Teams. [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) unlocks advanced Virtual Appointments capabilities that your organization can use to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS text notifications, custom waiting rooms, and analytics.
To learn more, see: -- [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) - [Virtual Appointments guided tour](https://guidedtour.microsoft.com/guidedtour/industry-longform/virtual-appointments/1/1)
+- [What is Virtual Appointments?](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f)
+- [Use the Virtual Appointments app](virtual-appointments-app.md)
+- [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json)
## The Bookings app
Schedulers can manage multiple department and staff calendars, as well as commun
Each scheduled virtual appointment contains a Teams meeting link thatΓÇÖs sent to attendees in email where they can easily join from a browser or in Teams on any device.
-With any Microsoft 365 license, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, attendees can wait in a pre-appointment waiting room and [join through a browser](browser-join.md) without having to download Teams. With [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams) (Preview), your organization gets advanced Virtual Appointments capabilities on top of Bookings to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS text notifications, custom waiting rooms, and analytics.
+With any Microsoft 365 license, you can use basic Virtual Appointments capabilities that make it easy to schedule and join business-to-customer meetings. For example, attendees can wait in a pre-appointment waiting room and [join through a browser](browser-join.md) without having to download Teams. With [Teams Premium](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams), your organization gets advanced Virtual Appointments capabilities on top of Bookings to manage and personalize the experience. These include a queue view of scheduled and on-demand appointments, SMS text notifications, custom waiting rooms, and analytics.
To learn more, see:
+- [What is Bookings?](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5)
- [Manage the Bookings app](/microsoftteams/bookings-app-admin?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json)-- [Virtual Appointments with Teams and the Bookings app](bookings-virtual-appointments.md)-- [Help your clients and customers use virtual appointments](virtual-appointments-toolkit.md)
+- [Help your clients and customers use Bookings for virtual appointments](virtual-appointments-toolkit.md)
## Teams Electronic Health Record (EHR) connector
After you set up the Teams EHR connector, clinicians can launch visits with pati
Currently, the Teams EHR connector supports integration with the Cerner EHR system and Epic EHR system. To learn more, see: -- [Virtual appointments with Teams - Integration into Cerner EHR](ehr-admin-cerner.md)-- [Virtual appointments with Teams - Integration into Epic EHR](ehr-admin-epic.md)
+- [Virtual Appointments with Teams - Integration into Cerner EHR](ehr-admin-cerner.md)
+- [Virtual Appointments with Teams - Integration into Epic EHR](ehr-admin-epic.md)
## Virtual appointment meeting template
lighthouse M365 Lighthouse Review Audit Logs https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/lighthouse/m365-lighthouse-review-audit-logs.md
The following table lists activities captured within Lighthouse audit logs. The
| **assignTag** | Tenants | Apply a tag from a customer | Lighthouse | | **changeDeploymentStatus** or **assign** | Tenants | Update action plan status for deployment plan | Lighthouse | | **offboardTenant** | Tenants | Inactivate a customer | Lighthouse |
-| **resetTenantOnboardingStatus** | Tenants | Reactive a customer | Lighthouse |
+| **resetTenantOnboardingStatus** | Tenants | Reactivate a customer | Lighthouse |
| **tenantTags** | Tenants | Create or delete a tag | Lighthouse | | **tenantCustomizedInformation** | Tenants | Create, update, or delete a customer website or contact information | Lighthouse | | **unassignTag** | Tenants | Remove a tag from a customer | Lighthouse |
security TOC https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/defender-endpoint/TOC.md
##### [Update](linux-updates.md) #### [Mobile Threat Defense]()
+##### [Mobile Threat Defense Overview](mtd.md)
##### [Deploy]() ###### [Deployment on Android with Microsoft Endpoint Manager](android-intune.md) ###### [Deployment on iOS via Microsoft Endpoint Manager](ios-install.md)
security Network Protection Macos https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/defender-endpoint/network-protection-macos.md
search.appverid: met150
## Overview
-Network Protection for macOS will soon be available for all Microsoft Defender for Endpoint onboarded macOS devices which meet the minimum requirements. Microsoft will begin incrementally rolling out the functionality for all macOS devices to enable Network Protection on 1/31/2023 and expects to complete by 2/17/2023. When this feature rolls to production, all of your currently configured Network Protection and Web Threat Protection policies will be enforced on macOS devices where Network Protection is configured for block mode. 
-
-To prepare for the macOS network protection rollout, we recommend the following: 
-- For Network Protection for macOS to be active on your devices, Network Protection must be enabled by your organization. We suggest deploying the audit or block mode policy to a small set of devices and verify there are no issues or broken workstreams before gradually deploying to a larger set of devices. -- Verify the Network Protection configuration on your macOS devices is set to the desired state. -- Understand the impact of your Web Threat Protection, Custom Indicators of Compromise, Web Content Filtering, and MDA Endpoint Enforcement polices which target those macOS devices where Network Protection is in Block mode.- Microsoft Network protection helps reduce the attack surface of your devices from Internet-based events. It prevents employees from using any application to access dangerous domains that may host: - phishing scams
Microsoft Network protection helps reduce the attack surface of your devices fro
Network protection expands the scope of Microsoft 365 Defender [SmartScreen](/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md) to block all outbound HTTP(s) traffic that attempts to connect to low-reputation sources. The blocks on outbound HTTP(s) traffic are based on the domain or hostname.
+## Availability
+
+Network Protection for macOS will soon be available for all Microsoft Defender for Endpoint onboarded macOS devices which meet the minimum requirements. Microsoft will begin incrementally rolling out the functionality for all macOS devices to enable Network Protection on 1/31/2023 with target completion, subject to change, by 3/24/23. When this feature rolls to production, all of your currently configured Network Protection and Web Threat Protection policies will be enforced on macOS devices where Network Protection is configured for block mode.
+
+To prepare for the macOS network protection rollout, we recommend the following:
+
+- For Network Protection for macOS to be active on your devices, Network Protection must be enabled by your organization. We suggest deploying the audit or block mode policy to a small set of devices and verify there are no issues or broken workstreams before gradually deploying to a larger set of devices.
+- Verify the Network Protection configuration on your macOS devices is set to the desired state.
+- Understand the impact of your Web Threat Protection, Custom Indicators of Compromise, Web Content Filtering, and MDA Endpoint Enforcement policies which target those macOS devices where Network Protection is in Block mode.
+ ## New and updated capabilities - You can run your corporate VPN in tandem or "side by side" with network protection. Currently, no VPN conflicts are identified. If you do experience conflicts, you can provide feedback through the feedback channel listed at the bottom of this page.
security Tvm Weaknesses https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/defender-vulnerability-management/tvm-weaknesses.md
Exposed device information will not be available for CVEs with unsupported softw
View related weaknesses information in the device page.
-1. Select **Device inventory** from the **Vulnerability management** navigation menu in the [Microsoft 365 Defender portal](https://security.microsoft.com)
+1. Select **Device inventory** from the **Assets** navigation menu in the [Microsoft 365 Defender portal](https://security.microsoft.com).
2. In the **Device inventory** page, select the device name that you want to investigate. 3. Select **Discovered vulnerabilities** from the device page.
security Whats New https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/defender/whats-new.md
You can also get product updates and important notifications through the [messag
- The new Microsoft Defender Experts for Hunting report is now available. The report's new interface now lets customers have more contextual details about the suspicious activities Defender Experts have observed in their environments. It also shows which suspicious activities have been continuously trending from month to month. For details, see [Understand the Defender Experts for Hunting report in Microsoft 365 Defender](defender-experts-report.md). -- (GA) Live Response is now generally available for macOS and Linux.
+- (GA) Live Response is now generally available for macOS and Linux.
+
+- (GA) Identity timeline is now generally available as part of the new Identity page in Microsoft 365 Defender. The updated User page has a new look, an expanded view of related assets and a new dedicated timeline tab. The timeline represents activities and alerts from the last 30 days. It unifies a userΓÇÖs identity entries across all available workloads: Microsoft Defender for Identity, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Using the timeline helps you easily focus on a user's activities (or activities performed on them) in specific timeframes.
## December 2022
security Attack Simulation Training Training Campaigns https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/office-365-security/attack-simulation-training-training-campaigns.md
search.appverid: met150
> [!NOTE] > This article describes features that are in Public Preview, aren't available in all organizations, and are subject to change.
-In Attack simulation training in Microsoft Defender for Office 365 Plan 2, Training campaigns are a faster, more direct way to provide security training to users. Instead of creating and launching [simulated phishing attacks](attack-simulation-training-simulations.md) that eventually lead to training, you can also create and assign Training campaigns directly to users.
+In Attack simulation training in Microsoft Defender for Office 365 Plan 2, Training campaigns are a faster, more direct way to provide security training to users. Instead of creating and launching [simulated phishing attacks](attack-simulation-training-simulations.md) that eventually lead to training, you can create and assign Training campaigns directly to users.
A Training campaign contains one or more built-in Training modules that you select. Currently, there are over 70 Training modules to select from. For more information about Training modules, see [Training modules for Training campaigns in Attack simulation training](attack-simulation-training-training-modules.md).
The **Training campaigns** tab lists the Training campaigns that you've created.
- **Failed**<sup>\*</sup> - **Scheduled**<sup>\*</sup> - **Γï« Actions**:
- - ![Delete icon.](../../media/m365-cc-sc-delete-icon.png) **Delete**
- - ![View report icon.](../../media/m365-cc-sc-eye-icon.png) **View report**
+ - :::image type="icon" source="../../media/m365-cc-sc-delete-icon.png"::: **Delete**
+ - :::image type="icon" source="../../media/m365-cc-sc-eye-icon.png"::: **View report**
-To find a Training campaign in the list, use the ![Search icon.](../../media/m365-cc-sc-search-icon.png) **Search** box to find the name of the Training campaign.
+To find a Training campaign in the list, use the :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search** box to find the name of the Training campaign.
-Click ![Filter icon.](../../media/m365-cc-sc-filter-icon.png) **Filter** to filter the information on the page by the **Status** value of the Training campaign.
+Select :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Filter** to filter the information on the page by the **Status** value of the Training campaign.
<sup>\*</sup> The total count of Training campaigns with these **Status** values is also shown at the top of the page. But if you filter the information (for example, exclude on of these **Status** values), the count at the top of the page will be **0** for that excluded **Status** value.
To create a Training campaign, do the following steps:
1. In the Microsoft 365 Defender portal at <https://security.microsoft.com>, go to **Email & collaboration** \> **Attack simulation training** \> **Training** tab. Or, to go directly to the **Training** tab, use <https://security.microsoft.com/attacksimulator?viewid=trainingcampaign>.
-2. On the **Training** tab, click ![Create new icon.](../../media/m365-cc-sc-filter-icon.png) **Create new**.
+2. On the **Training** tab,select :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Create new**.
-3. The new Training campaign wizard opens. The rest of this sections describes the pages and the settings they contain.
+3. The new Training campaign wizard opens. The rest of this section describes the pages and the settings they contain.
### Name Training campaign
On the **Target users** page, select one of the following values:
- **Include all users in my organization** - **Include only specific users and groups**: When this value is selected, use the following options to find and select the users or groups to include in the Training campaign:
- - ![Add users icon.](../../media/m365-cc-sc-filter-icon.png) **Add users**: In the **Add users** flyout that appears, use the following options to find and select users:
- - **Search for users or groups**: In the ![Enter user or group name icon.](../../media/m365-cc-sc-search-icon.png) **Search** box, enter three or more letters of the user or group name, and then press Enter. The results (if any) are shown in the **User list** section that appears.
- - To clear the search results without selecting any users or groups and return to all filters on the **Add users** flyout, click **Add/Edit**.
- - To clear the text from the search box and the entries from the **User list** section but remain in user/group search mode, click ![Remove selection icon.](../../media/m365-cc-sc-search-icon.png) in the search box.
- - To clear any *selections* in the **User list** section but preserve the text in the search box and the actual entries in the list, click **Clear all selections**.
- - When you're done selecting entries from the **User list** section, click **Add n user(s)**. You'll return to the **Target users** page where the selected users are shown in a list. To return to the **Add users** flyout, click ![Add users icon.](../../media/m365-cc-sc-filter-icon.png) **Add users**.
+ - :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Add users**: In the **Add users** flyout that appears, use the following options to find and select users:
+ - **Search for users or groups**: In the :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search** box, enter three or more letters of the user or group name, and then press Enter. The results (if any) are shown in the **User list** section that appears.
+ - To clear the search results without selecting any users or groups and return to all filters on the **Add users** flyout, select **Add/Edit**.
+ - To clear the text from the search box and the entries from the **User list** section but remain in user/group search mode, select :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: in the search box.
+ - To clear any *selections* in the **User list** section but preserve the text in the search box and the actual entries in the list, select **Clear all selections**.
+ - When you're done selecting entries from the **User list** section, select **Add n user(s)**. You'll return to the **Target users** page where the selected users are shown in a list. To return to the **Add users** flyout, select :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Add users**.
Repeat this step as many times as required.
On the **Target users** page, select one of the following values:
- **Low risk profile** - **City**, **Department**, or **Title** properties: In each section, the following options are available:
- - ![Search by icon.](../../media/m365-cc-sc-search-icon.png) **Search by**: Type the property value and select it from the list of results.
- - The first three values for each property are shown. To see all values for the specific property, click the **All \<property>** link. Select one or more values.
+ - :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search by**: Type the property value and select it from the list of results.
+ - The first three values for each property are shown. To see all values for the specific property, select the **All \<property>** link. Select one or more values.
- Select **All \<property\>** to select all values for the specific property.
- After you select values from one or more categories, click **Apply(n)**. The results (if any) are shown in the **User list** section that appears.
+ After you select values from one or more categories, select **Apply(n)**. The results (if any) are shown in the **User list** section that appears.
- - To not select any users or groups and return to all filters on the **Add users** flyout, click **Add/Edit**.
- - To clear any *selections* in the **User list** section but preserve the actual entries in the list, click **Clear all selections**.
- - When you're done selecting entries from the **User list** section, click **Add n user(s)**. You'll return to the **Target users** page where the selected users are shown in a list. To return to the **Add users** flyout, click ![Add users icon.](../../media/m365-cc-sc-filter-icon.png) **Add users**.
+ - To not select any users or groups and return to all filters on the **Add users** flyout, select **Add/Edit**.
+ - To clear any *selections* in the **User list** section but preserve the actual entries in the list, select **Clear all selections**.
+ - When you're done selecting entries from the **User list** section, select **Add n user(s)**. You'll return to the **Target users** page where the selected users are shown in a list. To return to the **Add users** flyout, select :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Add users**.
Repeat this step as many times as required.
- - ![Import icon.](../../media/m365-cc-sc-import-icon.png) **Import**: In the dialog that opens, find and select a .csv file.
+ - :::image type="icon" source="../../media/m365-cc-sc-import-icon.png"::: **Import**: In the dialog that opens, find and select a .csv file.
After you've selected one or more users or groups, the following information is shown for each entry on the **Target users** page:
After you've selected one or more users or groups, the following information is
- **Email** - **Title** - **Type**: **User** or **Group**-- **Delete**: Use the ![Delete icon.](../../media/m365-cc-sc-delete-icon.png) **Delete** icon to remove the entry from the list. Click **Confirm** in the confirmation dialog**.
+- **Delete**: Use the :::image type="icon" source="../../media/m365-cc-sc-delete-icon.png"::: **Delete** icon to remove the entry from the list. Select **Confirm** in the confirmation dialog**.
-Use the ![Search icon.](../../media/m365-cc-sc-search-icon.png) **Search** box to find users or groups in the list.
+Use the :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search** box to find users or groups in the list.
-When you're finished, click **Next**.
+When you're finished, select **Next**.
### Exclude users On the **Exclude users** page, you can exclude some of the previously selected users from the Training campaign by selecting **Exclude some of the target users from this simulation**.
-The selection options are identical to the previous step when you select ![Add users to exclude icon.](../../media/m365-cc-sc-filter-icon.png) **Add users to exclude** or ![Import icon.](../../media/m365-cc-sc-import-icon.png) **Import**.
+The selection options are identical to the previous step when you select :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Add users to exclude** or :::image type="icon" source="../../media/m365-cc-sc-import-icon.png"::: **Import**.
-When you're finished, click **Next**.
+When you're finished, select **Next**.
### Select courses
-On the **Select courses** page, click ![Add trainings icon.](../../media/m365-cc-sc-filter-icon.png) **Add trainings**.
+On the **Select courses** page, click :::image type="icon" source="../../media/m365-cc-sc-filter-icon.png"::: **Add trainings**.
In the **Add Training** flyout that appears, select one or more Training modules to include in the Training campaign by clicking the blank area next to the module name, and then clicking **Add**.
After you've selected one or more Training modules, the following information is
- **Training name** - **Source** - **Duration (mins)**-- **Delete**: Use the ![Delete icon.](../../media/m365-cc-sc-delete-icon.png) **Delete** icon to remove the entry from the list. Click **Confirm** in the confirmation dialog**.
+- **Delete**: Use the :::image type="icon" source="../../media/m365-cc-sc-delete-icon.png"::: **Delete** icon to remove the entry from the list. Click **Confirm** in the confirmation dialog**.
When you're finished, click **Next**.
On the **Select end user notification** page, select from the following notifica
- **Language**: If the notification contains multiple translations, the first two languages are shown directly. To see the remaining languages, hover over the numeric icon (for example, **+10**). - **Type**: **Training assignment notification** or **Training reminder notification**. - **Delivery preferences**: For **Training reminder notification** types, the values **Twice a week** and **Weekly** are available.
- - **Γï« Actions**: If you click the ![View icon.](../../media/m365-cc-sc-view-icon.png) **View** icon, the **Review notification** page appears with the following information:
+ - **Γï« Actions**: If you click the :::image type="icon" source="../../media/m365-cc-sc-view-icon.png"::: **View** icon, the **Review notification** page appears with the following information:
- **Preview** tab: View the notification message as users will see it. To view the message in different languages, use the **Select notification language** box. - **Details** tab: View details about the notification: - **Notification description**
This page shows the following notifications and their configured languages:
You can select an existing training assignment notification or create a new notification to use: - To select an existing notification, select the check box next to the notification name. If you click on the notification name, the notification is selected and a preview flyout appears. To deselect the notification, clear the check box next to the notification.-- To search for an existing notification on the page, use the ![Search icon.](../../media/m365-cc-sc-search-icon.png) **Search** box to search for the name.
+- To search for an existing notification on the page, use the :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search** box to search for the name.
Select the notification that you want to use, and then click **Next**. -- To create and use a new notification, click ![Create new icon.](../../media/m365-cc-sc-create-icon.png) **Create new**.
+- To create and use a new notification, select :::image type="icon" source="../../media/m365-cc-sc-create-icon.png"::: **Create new**.
-- To edit an existing custom notification, select it and then click the ![Edit notification icon.](../../media/m365-cc-sc-edit-icon.png) **Edit notification** icon that appears.
+- To edit an existing custom notification, select it and then click the :::image type="icon" source="../../media/m365-cc-sc-edit-icon.png"::: **Edit notification** icon that appears.
##### Training assignment notification wizard
-If you click ![Create new icon.](../../media/m365-cc-sc-create-icon.png) **Create new** on the **Training assignment notification** page or select a custom notification and then click ![Edit notification icon.](../../media/m365-cc-sc-edit-icon.png) **Edit notification**, a notification creation wizard opens.
+If you select :::image type="icon" source="../../media/m365-cc-sc-create-icon.png"::: **Create new** on the **Training assignment notification** page or select a custom notification and then click :::image type="icon" source="../../media/m365-cc-sc-edit-icon.png"::: **Edit notification**, a notification creation wizard opens.
The creation steps are identical as described in [Create end-user notifications](attack-simulation-training-end-user-notifications.md#create-end-user-notifications).
The **Training reminder notification** page is available only if you selected **
You can select an existing training reminder notification or create a new notification to use: - To select an existing notification, select the check box next to the notification name. If you click on the notification name, the notification is selected and a preview flyout appears. To deselect the notification, clear the check box next to the notification.-- To search for an existing notification on the page, use the ![Search icon.](../../media/m365-cc-sc-search-icon.png) **Search** box to search for the name.
+- To search for an existing notification on the page, use the :::image type="icon" source="../../media/m365-cc-sc-search-icon.png"::: **Search** box to search for the name.
- Select the notification that you want to use, and then click **Next**.
+ Select the notification that you want to use, and then select **Next**.
- - To create and use a new notification, click ![Create new icon.](../../media/m365-cc-sc-create-icon.png) **Create new**.
+ - To create and use a new notification, click :::image type="icon" source="../../media/m365-cc-sc-create-icon.png"::: **Create new**.
- - To edit an existing custom notification, select it and then click the ![Edit notification icon.](../../media/m365-cc-sc-edit-icon.png) **Edit notification** icon that appears.
+ - To edit an existing custom notification, select it and then click the :::image type="icon" source="../../media/m365-cc-sc-edit-icon.png"::: **Edit notification** icon that appears.
##### Training reminder notification wizard
-If you click ![Create new icon.](../../media/m365-cc-sc-create-icon.png) **Create new** on the **Training reminder notification** page or select a custom notification and then click ![Edit notification icon.](../../media/m365-cc-sc-edit-icon.png) **Edit notification**, a notification creation wizard opens.
+If you click :::image type="icon" source="../../media/m365-cc-sc-create-icon.png"::: **Create new** on the **Training reminder notification** page or select a custom notification and then click :::image type="icon" source="../../media/m365-cc-sc-edit-icon.png"::: **Edit notification**, a notification creation wizard opens.
The creation steps are identical as described in [Create end-user notifications](attack-simulation-training-end-user-notifications.md#create-end-user-notifications).
To view the details and reports for a Training campaign, do the following steps:
1. In the Microsoft 365 Defender portal at <https://security.microsoft.com>, go to **Email & collaboration** \> **Attack simulation training** \> **Training** tab. Or, to go directly to the **Training** tab, use <https://security.microsoft.com/attacksimulator?viewid=trainingcampaign>. 2. On the **Training** tab, do one of the following steps:
- - Select the Training campaign by selecting the check box next to it, and then click **Γï« (Actions)** \> ![View report icon.](../../media/m365-cc-sc-eye-icon.png) **View report**. You might need to scroll to the right to see **Γï« (Actions)**.
+ - Select the Training campaign by selecting the check box next to it, and then click **Γï« (Actions)** \> :::image type="icon" source="../../media/m365-cc-sc-eye-icon.png"::: **View report**. You might need to scroll to the right to see **Γï« (Actions)**.
- In the list of Training campaigns, click anywhere in the row without selecting the check box (for example, on the **Name** value). 3. A details page for the Training campaign opens with the following tabs:
The **Users** tab shows the following information about the users who were assig
- **Training completion date** - **Mail**
-To add or remove the **Training date status** or **Department** columns, click ![Customize columns icon.](../../media/m365-cc-sc-customize-icon.png) **Customize columns**.
+To add or remove the **Training date status** or **Department** columns, click :::image type="icon" source="../../media/m365-cc-sc-customize-icon.png"::: **Customize columns**.
-To download the displayed results to a RecordExport.csv file in the local Downloads folder, click ![Export icon.](../../media/m365-cc-sc-download-icon.png) **Export**.
+To download the displayed results to a RecordExport.csv file in the local Downloads folder, click :::image type="icon" source="../../media/m365-cc-sc-download-icon.png"::: **Export**.
If you select a user from the list, the following information appears in a details flyout:
To delete an existing Training campaign, do the following steps:
1. In the Microsoft 365 Defender portal at <https://security.microsoft.com>, go to **Email & collaboration** \> **Attack simulation training** \> **Training** tab. Or, to go directly to the **Training** tab, use <https://security.microsoft.com/attacksimulator?viewid=trainingcampaign>.
-2. On the **Training** tab, select the Training campaign by selecting the check box next to it, and then click **Γï« (Actions)** \> ![Delete icon.](../../media/m365-cc-sc-delete-icon.png) **Delete**. You might need to scroll to the right to see **Γï« (Actions)**.
+2. On the **Training** tab, select the Training campaign by selecting the check box next to it, and then click **Γï« (Actions)** \> :::image type="icon" source="../../media/m365-cc-sc-delete-icon.png"::: **Delete**. You might need to scroll to the right to see **Γï« (Actions)**.
3. Click **Confirm** in the warning dialog that opens.
security Migrate To Defender For Office 365 Prepare https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/office-365-security/migrate-to-defender-for-office-365-prepare.md
Welcome to **Phase 1: Prepare** of your **[migration to Microsoft Defender for O
A complete inventory of settings, rules, exceptions, etc. from your existing protection service is a good idea, because you likely won't have access to the information after you cancel your subscription.
-**But, it's very important that you do not automatically or arbitrarily recreate all of your existing customizations in Defender for Office 365.** At best, you might introduce settings that are no longer required, relevant, or functional. At worse, some of your previous customizations might actually create security issues in Defender for Office 365.
+**But, it's very important that you do not automatically or arbitrarily recreate all of your existing customizations in Defender for Office 365**. At best, you might introduce settings that are no longer required, relevant, or functional. At worse, some of your previous customizations might actually create security issues in Defender for Office 365.
-Your testing and observation of the native capabilities and behavior of Defender for Office 365 will ultimately determine the overrides and settings that you need. You might find it helpful to categorize the settings from your existing protection service into the following categories:
+Your testing and observation of the native capabilities and behavior of Defender for Office 365 will ultimately determine the overrides and settings that you need. You might find it helpful to organize the settings from your existing protection service into the following categories:
- **Connection or content filtering**: You'll likely find that you don't need most of these customizations in Defender for Office 365. - **Business routing**: The majority of the customizations that you need to recreate will likely fall into this category. For example, you can recreate these settings in Microsoft 365 as Exchange mail flow rules (also known as transport rules), connectors, and exceptions to spoof intelligence.
If you have active third-party phishing simulations, you need to prevent the mes
## Define spam and bulk user experiences -- **Quarantine vs. deliver to Junk Email folder**: The natural and recommended response for malicious and definitely risky messages is to quarantine the messages. But, how do you want your users to handle less harmful messages, such as spam, and bulk mail (also known as *gray mail*). Should these types of messages be delivered to user Junk Email folders?
+- **Quarantine vs. deliver to Junk Email folder**: The natural and recommended response for malicious and definitely risky messages is to quarantine the messages. But, how do you want your users to handle less harmful messages, such as spam, and bulk mail (also known as *gray mail*)? Should these types of messages be delivered to user Junk Email folders?
With our Standard security settings, we generally deliver these less risky types of messages to the Junk Email folder. This behavior is similar to many consumer email offerings, where users can check their Junk Email folder for missing messages, and they can rescue those messages themselves. Or, if the user intentionally signed up for a newsletter or marketing mail, they can choose to unsubscribe or block the sender for their own mailbox.
- However, many enterprise users are used to little (if any) mail in their Junk Email folder. Instead, these enterprise users are used to checking a quarantine for their missing messages. Quarantine introduces issues of quarantine notifications, notification frequency, and the permissions that are required to view and release messages.
-
- - Domain Keys Identified Mail (DKIM) will break.
- - [Spoof intelligence](anti-phishing-protection-spoofing-about.md) will not work properly.
- - You'll probably get a high number of false positives (good mail marked as bad).
+ However, many enterprise users are used to little (if any) mail in their Junk Email folder. Instead, these users are used to checking a quarantine for their missing messages. Quarantine introduces issues of quarantine notifications, notification frequency, and the permissions that are required to view and release messages.
Ultimately, it's your decision if you want to prevent delivery of email to the Junk Email folder in favor of delivery to quarantine. But, one thing is certain: if the experience in Defender for Office 365 is different than what your users are used to, you need to notify them and provide basic training. Incorporate learnings from the pilot and make sure that users are prepared for any new behavior for email delivery.
security Preset Security Policies https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/office-365-security/preset-security-policies.md
A profile determines the level of protection. The following profiles are availab
- **Built-in protection** (Defender for Office 365 only): A profile that enables Safe Links and Safe Attachments protection only. This profile effectively provides default policies for Safe Links and Safe Attachments, which never had default policies.
- For **Built-in protection**, the preset security policy is on by default for all Defender for Office 365 customers. Although we don't recommend it, you can also configure exceptions based on **Users**, **Groups**, and **Domains** so the protection isn't applied to specific users.
+ For **Built-in protection**, the preset security policy is on by default for all Defender for Office 365 customers. You can also configure exceptions based on **Users**, **Groups**, and **Domains** so the protection isn't applied to specific users.
+
+ > [!IMPORTANT]
+ > Unless you configure exceptions to **Built-in protection**, all recipients in the organization will receive Safe Links and Safe Attachments protection.
Until you assign the policies to users, the **Standard** and **Strict** preset security policies are assigned to no one. In contrast, the **Built-in protection** preset security policy is assigned to all recipients by default, but you can configure exceptions.
security Quarantine Admin Manage Messages Files https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/security/office-365-security/quarantine-admin-manage-messages-files.md
Watch this short video to learn how to manage quarantined messages as an adminis
**Notes**:
- - Adding users to the corresponding Azure Active Directory role in the Microsoft 365 admin center gives users the required permissions _and_ permissions for other features in Microsoft 365. For more information, see [About admin roles](../../admin/add-users/about-admin-roles.md).
+ - Adding users to the corresponding Azure Active Directory role (Global Administrator and Security Administrator) in the Microsoft 365 admin center gives users the required permissions _and_ permissions for other features in Microsoft 365. For more information, see [About admin roles](../../admin/add-users/about-admin-roles.md).
- The **View-Only Organization Management** role group in [Exchange Online](/Exchange/permissions-exo/permissions-exo#role-groups) also gives read-only access to the feature. - <sup>\*</sup> Members of the **Quarantine Administrator** role group in **Email & collaboration** roles in the [Microsoft 365 Defender portal](mdo-portal-permissions.md#email--collaboration-roles-in-the-microsoft-365-defender-portal) also need to be members of the **Hygiene Management** role group in [Exchange Online](/Exchange/permissions-exo/permissions-exo#role-groups) to do quarantine procedures in Exchange Online PowerShell.
solutions Healthcare Overview https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/solutions/healthcare-overview.md
Learn how you can use Microsoft 365, Dynamics 365, and Azure to digitize, modern
|Resource |Description | |||
-|[Virtual Appointments with Microsoft Teams](../frontline/virtual-appointments.md) | Use the Virtual Appointments app (Preview) or the Bookings app in Microsoft Teams to schedule and manage appointments for your care team members to meet with patients or other healthcare providers to discuss medical care. |
+|[Virtual Appointments with Microsoft Teams](../frontline/virtual-appointments.md) | Use the Virtual Appointments app or the Bookings app in Microsoft Teams to schedule and manage appointments for your care team members to meet with patients or other healthcare providers to discuss medical care. |
|[Microsoft 365 for Healthcare](/microsoft-365/frontline/teams-in-hc) | Microsoft Teams offers a number of telemedicine features useful for hospitals and other Healthcare organizations. <br>- Virtual visits and Electronic Healthcare Record (EHR) integration<br>- Teams policy packages<br>- Secure messaging<br>- Teams templates<br>- Care coordination and collaboration | |[Microsoft Cloud for Healthcare](/industry/healthcare/overview) | Learn about Microsoft Cloud for Healthcare and how it brings together trusted capabilities to customers and partners that enhance patient engagement, empowers health team collaboration, and improves clinical and operational data insights to improve decision-making and operational efficiencies. | |[Microsoft Cloud for Healthcare reference architectures](/industry/healthcare/architecture/overview) | Find reference architectures to help healthcare organizations project managers, enterprise architects, and IT managers collaborate and communicate effectively about implementing Microsoft Cloud for Healthcare. |
syntex Content Processing Create Rules https://github.com/MicrosoftDocs/microsoft-365-docs/commits/public/microsoft-365/syntex/content-processing-create-rules.md
description: Learn how to create a rule to move or copy a file to another ShareP
Microsoft Syntex lets you build simple rules-driven actions in document libraries based on metadata. From a document library, you can create rules to automate tasks such as sending a notification when metadata changes in a file, when a new file is created in the library, or when files are moved or copied based on metadata extracted by Syntex models.
+ ![Diagram of the create rules workflow.](../media/content-understanding/create-rule.png)
+ You'll choose a condition that triggers the rule and the action that the rule will take. For example, you can create a rule to move files tagged with a specific customer to a specific library or folder. These rules help you structure your content architecture with the power of AI-driven processing.
To move or copy a file from one document library to another, follow these steps.
3. Select **Choose a library**, and then select the document library you want the file moved or copied to.
- ![Screenshot of the rule statement page showing the choose a libary option highlighted.](../media/content-understanding/content-rule-choose-a-library.png)
+ ![Screenshot of the rule statement page showing the choose a library option highlighted.](../media/content-understanding/content-rule-choose-a-library.png)
When you select **Choose a library**, you can either select from the list of suggested libraries or enter the name of another library. > [!NOTE]
- > If you try to set up a rule to move or copy a file to a library that already has a move or copy rule applied, you'll receive a message saying that you need to disable all move or copy rules on the destination library. To disable a rule, see [Manage a rule](#manage-a-rule).<br>
- >![Screenshot of the rule statement page showing the choose a libary option highlighted.](../media/content-understanding/content-rule-disable-rules.png)
+ > If you try to set up a rule to move or copy a file to a library that already has a move or copy rule applied, you'll receive a message saying that you need to disable all move or copy rules on the destination library. To disable a rule, see [Manage a rule](#manage-a-rule).<br>
+ >![Screenshot of the rule statement page with the message stating that the library already has a rule applied.](../media/content-understanding/content-rule-disable-rules.png)
4. When your rule statement is complete, select **Create**. You'll see the new rule on the **Manage rules** page.