+User feedback is a critical signal for Microsoft to understand user experiences with Microsoft products. Microsoft values our usersΓÇÖ opinions. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. In this article, you'll find information on what types of feedback exist, how we collect it, what we collect and how we handle the data.

+As an admin, you can manage the feedback signal for your organization. WeΓÇÖre introducing a new set of policy settings to help you manage user feedback collection within the Microsoft 365 applications for your organization. These policy settings help you target Microsoft Entra groups and configure the feedback collection experience for your organization. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. You can learn more about these policy settings, which applications they apply to, and best practices at [Manage Microsoft feedback for your organization](../manage/manage-feedback-ms-org.md).

+Users can leverage the new [Microsoft feedback portal](https://feedbackportal.microsoft.com/feedback/) to participate in public community forums for all the Microsoft 365 products. The new Feedback portal allows users to browse and upvote publicly submitted feedback as well as submit new public community feedback for any of the supported products. Top known feedback items remain available in the new portal. This portal is also a new response canvas for users to track official Microsoft responses and engage with Microsoft on feedback they submit.

+Detailed and actionable feedback is vital for making changes and improvements in Microsoft products. If your users have issues, or suggestions for how we can improve, weΓÇÖd like to hear it. The following are a few tips and examples on actionable feedback sent to Microsoft.

+- **Attachments** Were any attachments (that is, screenshots, files) collected as part of the feedback? (Yes/No).

+To meet MicrosoftΓÇÖs legal obligations to customers, we've added an experience in the Microsoft 365 admin center that lets administrators view, delete, and export the feedback data for their organizations. As part of their data controller responsibility, customers own all user feedback data and this functionality will assist administrators to provide direct transparency into their usersΓÇÖ experiences with Microsoft 365 products and enable user feedback data to be provided as part of any Data Subject Request. The Compliance Administrator role (and the Global Administrator role) has the ability to view, export, and delete user feedback. All other administrators, as well as readers, are able to view and export feedback data but can't perform compliance related tasks or see information about who posted the feedback (such as user name, email, or device name). To access your organization's feedback data, sign in to the Microsoft 365 admin center and customize navigation to show the health node. Access this experience by selecting **Product Feedback** under the Health node.

+You can also export daily cost information using billing export feature in Azure portal. For more information, see [Tutorial: Create and manage exported data](/azure/cost-management-billing/costs/tutorial-export-acm-data?tabs=azure-portal).

+> [!NOTE]

+> It can take up to 10 business days to process a wire transfer payment.

+- m365-frontline

+- highpri

+- m365solution-overview

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+- essentials-overview

+- essentials-get-started

+- M365-collaboration

+- microsoftcloud-financial-services

+- m365-frontline

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+- m365solution-financialservices

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+- microsoftcloud-manufacturing

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+- Teams_ITAdmin_Healthcare

+- microsoftcloud-healthcare

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+- m365solution-overview

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+- highpri

+## September 2024

+### Delegated access page

+We've simplified management of granular delegated administrative privileges (GDAP) in Microsoft 365 Lighthouse by removing the GDAP Setup tool and replacing it with the **Delegated access** page. This new page lets you do the following:

+- Create and assign Lighthouse GDAP templates to customer tenants in bulk or singularly.

+- Manage security groups with GDAP permissions.

+- View the status of your GDAP relationships with customers.

+- Identify the nearest expiration date of each GDAP relationship.

+To create security groups, you must be a Groups Administrator in the partner tenant. To change user membership in groups, you must be a User Administrator in the partner tenant. To create GDAP relationships, you must be an Admin agent in Partner Center.

+To access the **Delegated access** page, in the left navigation pane in Lighthouse, select **Permissions** > **Delegated access**.

+[Go to the Delegated access page now](https://lighthouse.microsoft.com/#view/Microsoft_Intune_MTM/DelegatedAccess.ReactView)

+For details on how to set up GDAP, see [Set up GDAP in Microsoft 365 Lighthouse](m365-lighthouse-setup-gdap.md).

+To learn more about delegated access, see [Overview of the Delegated access page in Microsoft 365 Lighthouse](m365-lighthouse-delegated-access-overview.md).

+### Use Copilot insights in Lighthouse to drive Copilot success

+The new **Copilot insights** page lets you easily manage and monitor Copilot success across your customer tenants—all in one place. In addition to recommending customers who are likely to find value from Copilot, the page shows Copilot usage and license assignment and provides links to key resources for you to become a Copilot expert, including Copilot Lab, learning paths, and training videos. Coming soon, the page will also show deployment progress for tasks that we specifically recommend for enabling Copilot.

+Moreover, Copilot insights help you pinpoint customers who may need Copilot setup guidance or training. Use the insights to ensure all Copilot users are enabled and set up for success.

+To access this new page, in the left navigation pane in Lighthouse, select **Copilot insights**.

+[Go to the Copilot insights page now](https://lighthouse.microsoft.com/#view/Microsoft_Intune_MTM/CopilotInsights.ReactView)

+### New default baseline deployment task to enable Microsoft Teams transcription

+We added a new deployment task to the default baseline that lets you enable automatic transcription in Microsoft Teams in the customer tenant.

+Transcription allows users to play back meeting recordings with closed captions and review important discussion items in the transcript. Transcription and captions help create inclusive content for viewers.

+Clone this new deployment task to add it to your custom baseline and then go to the deployment plan of your customer tenant to deploy the configuration.

+To learn more about transcription and captions, see [Admins - Manage transcription and captions for Teams meetings](/microsoftteams/meeting-transcription-captions).