-|Report|Public|GCC|GCC-High|DoD|Office 365 operated by 21Vianet|

-description: "Understand what you need to know about the latest versions of the Microsoft 365 apps before you go through the sign-up process for Microsoft 365."

-# How to sign up - Admin Help

-Check out all of our small business content on [Small business help & learning](https://go.microsoft.com/fwlink/?linkid=2224585).

-Check out [Microsoft 365 small business help](https://go.microsoft.com/fwlink/?linkid=2197659) on YouTube.

-Sign up for Microsoft 365 for business so that your team can begin using the latest versions of Word, Excel, PowerPoint, and other Microsoft 365 apps.

-If you're in China, Office 365 operated by 21Vianet is designed to meet the needs for secure, reliable, and scalable cloud services in China. This service is powered by technology that Microsoft has licensed to 21Vianet. Microsoft doesn't operate the service itself. 21Vianet operates, provides, and manages delivery of the service. 21Vianet is the largest carrier-neutral Internet data center services provider in China, providing hosting, managed network services, and cloud computing infrastructure services. By licensing Microsoft technologies, 21Vianet operates local Microsoft datacenters to provide you the ability to use Microsoft services while keeping your data within China. 21Vianet also provides your subscription and billing services, and support.

-

-> [!NOTE]

-> These services are subject to Chinese laws.

-

-Sign up for Office 365 operated by 21Vianet so that your team can begin using the latest versions of Word, Excel, PowerPoint, and other Office programs.

-

-Ready to sign up? [Select a Plan](https://products.office.com/zh-cn/business/compare-office-365-for-business-plans).

-

-## Choose a plan

-Before you buy, put some thought into the plan you sign up for. This will help prevent growing pains later.

-Check out this video and others on our [YouTube channel](https://go.microsoft.com/fwlink/?linkid=2198032).

-If you found this video helpful, check out the [complete training series for small businesses and those new to Microsoft 365](../../business-video/index.yml).

-### Need help with choosing a plan?

-Deciding on a plan can depend on your specific business needs. The Microsoft 365 plan chooser is designed to help you with this. The chooser will make recommendations based on your answers to questions such as the size of your business, your field of work, the devices you use, and what kind of features, IT support, and security you're looking for. See [Help me find the right plan for my business](https://go.microsoft.com/fwlink/p/?linkid=2224286).

-Sales consultants are available to answer your questions. Go to [Compare all products](https://products.office.com/compare-all-microsoft-office-products?tab=2) and choose one of the contact support options listed at the left side of the page.

-

-## Ready to sign up for a free trial or buy a subscription?

-Go to [Compare all products](https://products.office.com/compare-all-microsoft-office-products?tab=2) to choose the plan you want to buy and to start the sign-up wizard.

-

-If you start with a free trial, you can [buy it later](../../commerce/try-or-buy-microsoft-365.md). All your users and data from the trial will still be there.

-

-You don't need to cancel your trial. If you don't buy the trial subscription, it automatically expires at the end of the trial period, and all the information is permanently deleted.

-## Watch: Sign up for Microsoft 365 Business Standard

-## You'll be asked for the following information when you sign up

- - **Country** where the services will be used. You **won't** be able to change the country/region later, even during the sign-up process; you'll have to restart the sign-up wizard.

- - **Email** and **phone number** so we can contact you if needed about your subscription. For example, if you forget your password, we would use this information to send you a temporary one. We also send your billing information to the email address you specify.

- > The email address you enter here is different from your Microsoft 365 email address (your logon name, below). Because this is where we also send your billing information, we recommend you use an e-mail address that's appropriate for receiving business email.

- This user ID is the email address that you use to sign in. For example, if your business name is Fourth Coffee, you might choose rob@fourthcoffee.onmicrosoft.com for your user ID.

- Most people add their own custom domain shortly after they sign up so they can start getting email to it. For example, if you have a custom domain named fourthcoffee.com, you can set up your email address as rob@fourthcoffee.com.

- You can pay for your subscription with a credit card. If the cost reaches a certain amount, you may also have the option to pay by invoice.

- > [!IMPORTANT]

- > When you sign up, be sure to choose the best payment option for your organization. Changing payment options involves calling billing support.

-## Watch: Set up Microsoft 365 Business Standard

-> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE471FJ]

-Your initial email address in Office 365 operated by 21Vianet includes partner.onmschina.cn, like tom@fourthcoffee.partner.onmschina.cn. You can change it to a friendlier address like tom@fourthcoffee.cn. You'll need your own domain name, like fourthcoffee.cn first. If you already have one, great! If not, you can learn how to [buy one from a domain registrar](../get-help-with-domains/buy-a-domain-name.md).

-With every subscription of Office 365 operated by 21Vianet, 21Vianet support provides technical, pre-sales, billing and subscription support. Support is available both online through the Office 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.

-Authorized administrators can use the Office 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. For instructions, see [Contact support](#contact-support).

-The Office 365 operated by 21Vianet technical support team troubleshoots only those issues that are related to Office 365 operated by 21Vianet. Issues that originate in customer networks fall outside of the Office 365 support boundaries, and in these cases, customers must work with their networking team for assistance.

-Self-service support is available for all Office 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the [Office 365 community](https://go.microsoft.com/fwlink/p/?linkid=842838). For more self-help resources, see [Microsoft 365 operated by 21Vianet](/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-operated-by-21vianet).

-Pre-sales support for Office 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial. You can call during local business hours, Monday through Friday. Pre-sales support can be accessed using the same phone number as with technical support. For instructions, see [Contact support](#contact-support).

-Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Office 365 operated by 21Vianet portal. For instructions, see [Contact support](#contact-support).

-Technical support for Office 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. Some examples of these issues are listed in the following table.

-| Installation and setup | Exchange Online<ul><li>Office 365 mailbox migration</li><li>Recipient configuration (mailbox permissions, configuring mail forwarding, configuring shared mailbox)</li><li>Autodiscover configuration</li></ul><br /> SharePoint Online<ul><li>Permissions and user groups</li><li>Configuration of external users</li></ul><br />Skype for Business Online<ul><li>Installation and creating contacts</li></ul><br />Microsoft 365 Apps for enterprise<ul><li>Installation and setup</li></ul> |

-> Assisted support options are for admins of Office 365 subscribed organizations only. If you use Office 365 but you're not an admin, you can still get support in the community forums, or by contacting your admin.

-People with administrator roles are the only ones in the customer's organization authorized to access the Admin section of the Office 365 operated by 21Vianet portal and to communicate directly with 21Vianet about Office 365 service requests.

-With Office 365 you can designate several types of administrators who serve different functions. This service description uses the generic title administrator to refer to all categories of administrators. For more information about the types of administrator roles, see [Assign admin roles in Microsoft 365 for business](../admin/add-users/assign-admin-roles.md).

-To view feature availability across Office 365 plans, see [Office 365 Service Description](/office365/servicedescriptions/office-365-platform-service-description/office-365-operated-by-21vianet).

-Scan this QR code to follow us on WeChat and get the latest updates for Office 365 operated by 21Vianet.

-

-> If your organization uses Office 365 operated by 21Vianet in China, see [How to buy a domain for Office 365 operated by 21Vianet in China](#how-to-buy-a-domain-for-office-365-operated-by-21vianet).

- **[Check the Domains FAQ](../setup/domains-faq.yml)** if you don't find what you're looking for.

-If you want to buy a domain from a domain registrar other than [GoDaddy](https://www.godaddy.com), we recommend you use one below that supports automatic setup (Domain Connect).

- - Examples:

- - [DomainsPricedRight](https://www.domainspricedright.com/products/domain-registration)

- - [DomainRightNow](https://www.domainrightnow.com/)

-

-## How to buy a domain for Office 365 operated by 21Vianet

-If you don't already have your own domain, you can easily buy one online at a domain name registrar, domain reseller, or even at your current Internet provider. You get a domain name when you sign up for Office 365 operated by 21Vianet, for example, contoso.partner.onmschina.cn. But you may want to use a custom domain name, like fourthcoffee.com.

-> Some domain registrars or DNS hosting providers do not allow creating all the DNS records required by Microsoft 365. The following list of hosting providers supports all the needed records. If you're thinking of using a different hosting provider, [Service limitations when your hosting provider does not support SRV, CNAME, TXT, or redirection](https://support.microsoft.com/office/dfbb03e3-08c1-4c4e-b2f0-891665b29b77).

-> The SharePoint Online Public Website information in this article only applies if your organization purchased Microsoft 365 prior to March 9, 2015.

-> When you change your domain's NS records to point to the Office 365 operated by 21Vianet nameservers, all the services that are currently associated with your domain are affected. If you skipped any steps of the wizard, such as adding email addresses, or if you're using your domain for blogs, shopping carts, or other services, there are additional steps that are required. Otherwise this change could result in service downtime, such as lack of email access or your current website being inaccessible.

-> This article applies to Office 365 operated by 21Vianet in China. It is for organizations who want to allow a 21Vianet Partner to administer their Office 365 subscription for them.

-description: "Learn to create DNS records for Office 365 operated by 21Vianet when your manage your DNS records. "

-# Create DNS records for Office 365 when you manage your DNS records

-For detailed instructions about how to create DNS records for Office 365 operated by 21Vianet, including the MX record required for mail routing, see [Create DNS records at any DNS hosting provider for Office 365](../get-help-with-domains/create-dns-records-at-any-dns-hosting-provider.md).

-> If you are a partner, you need to sign in to the customer's organization with an admin account created in the organization.

-If you're using Office 365 operated by 21Vianet, go to [https://portal.partner.microsoftonline.cn/OLS/MySoftware.aspx](https://portal.partner.microsoftonline.cn/OLS/MySoftware.aspx).

-#### Contact support for Office 365 operated by 21Vianet only

-> Some of the information in this article might not apply to Office 365 operated by 21Vianet.

-The information you provide here will be displayed on the page customers and clients use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings. An example of this information on the booking page is highlighted below.

-

-> The admin controls described in these sections aren't available for Office 365 Operated by 21Vianet (China) customers.

-When you return to the **Requests** list, you see the message **You're using your own license request process**. To make changes to the message that is sent to users, select **Use your existing request process instead**.

-## Payment options for Office 365 operated by 21Vianet in China

-> This guidance is specific to usage scenarios in which **enterprise Microsoft 365 users located in China** connect to a **global Microsoft 365 tenant**. This guidance does **not** apply to tenants in Office 365 operated by 21Vianet.

-> If you're using Office 365 operated by 21Vianet in China, use the following link to access the admin center: <a href="https://go.microsoft.com/fwlink/p/?linkid=513813" target="_blank">https://portal.partner.microsoftonline.cn/</a>

-| File | Stop and quarantine |Stops processes from running and quarantines associated files. |

-With eBPF, events previously obtained from the auditd event provider now flow from the eBPF sensor. This helps with system stability, improves CPU and memory utilization, and reduces disk usage. Also, when eBPF is enabled, all auditd-related custom rules are eliminated, which helps reduce the possibility of conflicts between applications.

-| CentOS | 7.6 | 3.10.0-957.12 |

-| RHEL | 7.6 | 3.10.0-957.12 |

-The eBPF sensor will be automatically enabled for all customers by default for agent versions "101.23082.0006" and above. Customers need to update to the above-mentioned supported versions to experience the feature. When the eBPF sensor is enabled on an endpoint, Defender for Endpoint on Linux updates supplementary_events_subsystem to ebpf.

-Using Oracle Linux 8.8 with kernel version **5.15.0-0.30.20.el8uek.x86_64, 5.15.0-0.30.20.1.el8uek.x86_64** might result into kernel hang issues. Following steps can be taken to mitigate this issue:

-

-1. Use a kernel version higher or lower than **5.15.0-0.30.20.el8uek.x86_64, 5.15.0-0.30.20.1.el8uek.x86_64** on Oracle Linux 8.8, if you want to use eBPF as supplementary subsystem provider. Please note, min kernel version for Oracle Linux is RHCK 3.10.0 and Oracle Linux UEK is 5.4.

-1. You might need to wait up to 6 hours until all experiences are fully connected.

-By default, SharePoint eSignature is turned on for libraries in all SharePoint sites. Follow these steps to manage which SharePoint sites users can use eSignature.

-By default, image tagging is available for libraries on all SharePoint sites. Follow these steps to manage which SharePoint sites users can use image tagging.

-Manage which SharePoint sites have OCR enabled for Syntex in the Microsoft 365 admin center.

-By default, taxonomy tagging is available for libraries on all SharePoint sites. Follow these steps to manage which SharePoint sites users can use taxonomy tagging.